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“Very attentive!” 5 of 5 stars
Review of Park Inn by Radisson Luxembourg City

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Park Inn by Radisson Luxembourg City
3.0 of 5 Hotel   |   Avenue De La Gare 45-47, Luxembourg City 1611, Luxembourg   |  
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Ranked #5 of 51 Hotels in Luxembourg City
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very attentive!”
5 of 5 stars Reviewed August 15, 2012

We arrived after a long motorbike ride from Belgium. We were greeted by free parking, and as it was our honeymoon we had a free glass of sparkling and a beer. The room is spacious, clean and the beds are comfortable. The hotel is a short walk to the centre and the views on the way are lovely. An ideal place to stay on Luxembourg.

Stayed August 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, August 22, 2012
Luxembourg, 22nd August 2012

Dearest guests, dearest honeymooners,

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and the numerous TripAdvisor travellers about your recent experience.

Your positive comments with regard to the warm and professional welcome offered by our team members and more specifically by Henri who welcomed you on the parking upon arrival, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

Our very first guest discovered by accident our new property just one year ago on the day of our opening, he arrived by motorbike from Austria...shall we tell you that we love moterbikers!

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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544 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Houston
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 7, 2012

Good walking location to the train station , 2 minutes and 10 minutes to the city center.

Nice clean and safe hotel.

A more of a modern hotel style with small reception/bar/dining.
I would have liked to have bar soap and not the liquid type.

The purpose of a vacation is to spend as little time in a hotel anyway.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, August 8, 2012
Luxembourg, 8th August 2012

Dearest guests,

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and TripAdvisor travellers about your recent experience.

Your positive comments with regard to the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Provo, UT
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 30, 2012

We stayed 5 nights at the Park Inn. It is a one-year-old hotel, so that is a real plus. Trendy and with plenty of room. We had no issues with noise. It is very convenient to the main train station, and just a short walk from the main sites in the center. We really loved the location, particularly since we got a great price per night. The staff did a great job, and we were very pleased with the breakfast (14 euros per person, if you book it the night before). The variety of breakfast items was really great. Internet is free, and it is decent speed. An in-room safe gives peace of mind. My wife's only complaint was that the bed was a bit too firm for her taste. I will definitely stay here again, should the opportunity arise.

Room Tip: My colleague had a room right next to the fitness center and she could hear someone on the treadmill...
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, August 1, 2012
Luxembourg, 1st August 2012

Dearest guests,

So nice to hear that you fully enjoyed your stay just one year after our opening end of July 2011!

I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and other TripAdvisor travellers about your recent experience.

Your positive comments with regard to the warm and professional welcome offered by our team members, your overall high degree of satisfaction more specifically regarding the right location, the "family friendly hotel" are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Markfield, United Kingdom
Top Contributor
117 reviews 117 reviews
29 hotel reviews
Reviews in 39 cities Reviews in 39 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed July 26, 2012 via mobile

We stayed for a long weekend in the city. Easy to find, parking at the back including a big public one. Easy to access main touristic attractions ( walking distsnce) nice and clean. Lovely shower and comfortable Pillows & bed. Breakfast a bit poor 45 minutes before end and hot breakfast was cold, but overall experience was great.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, July 29, 2012
Luxembourg, 29th July 2012

Dearest guest,

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me and othe TripAdvisor travelers about your recent experience.

Your positive comments with regard to the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

We feel so sorry to have failed in our commitment to excellence as we didn't provide you with warm dishes during your breakfast. We are aware of our failure and action has been taken with our F&B team to avoid these mistakes in the future.

We present you our sincere apologies for the inconveniences caused.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Markfield, United Kingdom
Top Contributor
64 reviews 64 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 26, 2012

We spent two nights in the Park Inn hotel. The hotel has good parking facilities at the rear of the hotel. Our room was clean and comfortable, perfect for two nights. The hotel is situated less than 15 minutes walk from the Old Town, so it is ideal for a short city break. The brekafast was ok, however the hot breakfast was cold. That was the only negative. Overall good value for money.
( http://amwsemc.blogspot.nl/2012/07/luxembourg-city.html )

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, August 8, 2012
Luxembourg, 8th August 2012

Dearest guests,

First of all, I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me about your recent experience.

Your positive comments with regard to the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

We feel sorry to have failed in our commitment to excellence as we understand that you were not fully satisfied with the breakfast and more specific hot meals that were supposed to be hot and not cold.

We would like to apologize for these major inconveniences and please be informed you that we have taken all measures to avoid these failures in the future.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 24, 2012

I recently returned from a work-related trip to Luxembourg during which I stayed at the Park Inn for five nights. This was an outstanding experience. First of all, the hotel is very clean and well-maintained. The rooms are very modern and are perfect for business travelers. They include all of the perks that you would appreciate such as free wifi, coffee, and an amazing breakfast buffet (see below). The staff are very professional and helpful and I found the hotel to be perfectly located.

My work responsibilities in the city required me to travel by either bus or train to the University of Luxembourg in Walferdange every day. I was steps from the train/bus station and was easily able to take whichever I preferred daily (the train is faster and easier). The hotel is also a very short 10-15 minute walk from the city center, as others have mentioned, and about the same distance to the Grund. I was a bit surprised that the area seemed to be a little seedier, but it is next to the train station, so the abundance of sex shops, strip clubs, and Turkish Doner restaurants is to be expected in most Euro cities I believe. I had a room over the street on the 6th floor (607) and was not bothered at all by any street noise.

The breakfast was fantastic. I ate lox with something that was half way between a bagel and a roll every morning. The eggs were decent, they had an assortment of cereals, yogurts, danishes, cheeses, cold cuts, sausages, bacon, bread, etc. considering how expensive luxembourg is, this was a very pleasant and money-saving perk.

All in all, this place is perfect for a business trip. I would return and bring my wife and family for sure...that is, if I had any reason to revisit Luxembourg. The city aside though, the hotel is fantastic!

Room Tip: I stayed in room 607 over the street and was not bothered by any noise.
See more room tips
  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, July 25, 2012
Luxembourg, 25th July 2012.

Dearest guest,

So nice to have such a nice present on our birthday the 25th July, just on year precisely after the opening of the new Park Inn by Radisson Luxembourg City.

I would like to thank you for having stayed with us at the new Park Inn by Radisson Luxembourg City and for having taken the time to inform me about your recent experience.

Your positive comments with regard to the right location of the hotel, two steps away from the train station and the old town, the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 24, 2012

Excellent hotel. Recommended. The place is very nice. A bit seedy around the railway station (but isn't that true of all station areas in Europe?). Breakfast looked like an art display, and tasted great. All in all very good value, and a great location for the traveller.
The manager was exceptionally good. The staff not quite so good. The girl serving breakfast was slow and rather surly. I bet the manager has a tough job trying to get them to display good customer service!).

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
XAVIER D, Directeur général at Park Inn by Radisson Luxembourg City, responded to this review, July 25, 2012
Luxembourg, 25th July 2012

Dear Guest,

What nice to have such a nice, positive, stimulating comment on the 25th July...just one year after the opening of our new Park Inn by Radisson Luxembourg City.

I would like to thank you for having stayed with us at the Park Inn by Radisson Luxembourg City and for having taken the time to inform me and other TripAdvisor travellers about your recent experience.

Your positive comments with regard to the right location of the hotel in the city centre, the quality of our breakfast, the warm and professional welcome offered by our team members, your overall high degree of satisfaction are very encouraging to all of us; it is a real stimulus to do even better for your next visits.

A hotel is and remains a place of comfort and well-being, but furthermore…A dozen of women and men, sharing the same values of hospitality, are there for you.

We do hope that we will have the chance to welcome you back very soon at Park Inn by Radisson Luxembourg City and we thank you for your kindness to recommend our hotel to your relatives & friends.

Kind regards,

Xavier Damster

General Manager
Park Inn by Radisson Luxembourg City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Inn by Radisson Luxembourg City

Address: Avenue De La Gare 45-47, Luxembourg City 1611, Luxembourg
Phone Number:
Location: Luxembourg > Luxembourg District > Luxembourg City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#4 Family Hotel in Luxembourg City
#5 Business Hotel in Luxembourg City
#5 Romantic Hotel in Luxembourg City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Luxembourg City 3*
Number of rooms: 99
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Park Inn By Radisson Luxembourg City

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