We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Hotel -- and IMPORTANT Info about using American Credit Cards” 4 of 5 stars
Review of Hotel Torshavn

Save Saved
You added Hotel Torshavn to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Torshavn
3.0 of 5 Hotel   |   Torsgota 4, Torshavn, Streymoy FO-110, Faroe Islands   |  
Hotel amenities
Ranked #4 of 5 hotels in Torshavn
California
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
“Good Hotel -- and IMPORTANT Info about using American Credit Cards”
4 of 5 stars Reviewed September 4, 2010

I stayed here for two nights in August 2010. Generally it's a good hotel. Nothing spectacular or fancy, but rooms were good enough, good location, and very friendly service. There's an internet terminal in the lobby for people to check email if you don't have a laptop. Note that the hotel charges a fee for "foreign credit cards" (ie, American Visa or MasterCard), I think it was around 3-5%. I'd stay here again.

Note for Americans travelling in the Faroe Islands and Greenland: American VISA credit cards (those without the chips that the European cards have in them) DO NOT WORK at most places in the Faroes or Greenland, EVEN IF YOU'VE ASSIGNED A PIN to your credit card before leaving home. On the otherhand, MASTERCARD credit cards DO work EVERYWHERE in these two countries! (as long as you've assigned a PIN to your MasterCard before leaving home). I have both an American VISA and MASTERCARD, and have PINs assigned to them both. The only place the VISA worked was at this hotel -- because they used a foriegn card terminal (and charged a foreign card terminal fee to me for its use). At petrol stations, markets, anywhere else in the country, the terminals could not process the Visa Card -- but then I'd take out the MasterCard and it'd work PERFECTLY (again, as long as a PIN number is assigned to it before you leave).

At the Hotel Torshavn, the lady took out a photocopy of instructions from Visa on how to get the American cards to work at the termimals in the Faroes and Greenland, and made a copy for me. It's a cumbersome process that DID work two other times elsewhere on the island after the normal Visa rejection -- but at most shops, petrol stations, markets, etc, they don't know how to do this, and many times the terimals are of a different type so you can't.

So in a nutshell: If you assign a PIN number to your American credit cards before you go, Visa STILL will not work in the Faroes and Greenland, but MasterCard WILL work perfectly.

If you don't have a MasterCard and only have a Visa, I'll copy here the instructions to TRY to get the American Visa cards to work. Depending on the terminal types at the various stores in the Faroes and Greenland, it might work, might not, but here's the official instructions from VISA (that Visa could not give me before I left, I had to get it once I was in the Faroes):

(1) PRESS MENU
(2) PRESS "3"
(3) PRESS "2"
(4) PRESS "MENU"
(5) PRESS "1"
(6) Enter the Amount (DKK) of purchase
(7) PRESS the GREEN ("GODKEND") KEY
(8) SWIPE THE CARD
(9) PRESS the GREEN ("GODKEND") KEY
(10) If approved, receipt will come out. Customer signs receipt.

But note that the above only worked at places that had a certain type of terimal. Take this info with you if you only have a Visa card... if you get the cashier to follow this, it may or may not work (the above WILL work with Visa if the store has the right terminal type, otherwise you're out of luck).

If you have a MasterCard (again, as long as you assigned a PIN to it before leaving) it'll work perfect without any of this hassle.

If you appriciated this review, please give me a thumbs up! :)

Stayed August 2010, traveled solo
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

57 people have reviewed this hotel

Traveler rating
    10
    29
    15
    3
    0
See reviews for
1
19
12
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
London
1 review
5 of 5 stars Reviewed July 12, 2010

I didn´t expect to stay in a 3 star hotel in Torshavn with such good standards. The restautant-good value, the service, speedy internet, cocktailbar with harbour view, a really nice place to stay.

  • Stayed June 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 13, 2009

I thoroughly enjoyed my stay in the Hotel Torshavn in June 2009. The 2006 review on this website is misleading because the hotel has now been renovated. My room was comfortable, clean and pleasantly furnished. The staff were friendly and helpful. The hotel is very conveniently situated. The Hvonn Restaurant and the Hvonn Cafe , located within the hotel, are popular with residents and non-residents and provide a range of food. You can have a reasonably -priced meal or a more expensive one. The cost of living for English tourists is high. In Faroese terms the hotel provides value for money.

  • Stayed June 2009, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergen, Norway
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 19, 2006

looks like they're renovating one room after the other from a cheap seventies look to a "contamporary modern" style. And that while you're in the hotel. Cables dangle down in the entrance hall while a plasma shows CNN. Just your room TV only shows a ridiculous bible-TV channel.

  • Liked — breakfast
  • Disliked — renovation work, rooms
  • Stayed September 2006, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina_HF, Group Booking Manager at Hotel Torshavn, responded to this review, October 23, 2008
I am happy to inform, that the renovation was finished in 2007.
The hotel is now a stylish modern hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Torshavn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Torshavn

Address: Torsgota 4, Torshavn, Streymoy FO-110, Faroe Islands
Location: Faroe Islands > Streymoy > Torshavn
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #4 of 5 hotels in Torshavn
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Torshavn 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Priceline, Tingo, BookingOdigeoWL and Venere so you can book your Hotel Torshavn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Torshavn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.