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Excelsior Grand Hotel: Traveler Reviews

5.0 of 5
Great Siege Road, Valletta, Island of Malta FRN1810, Malta
Hotel amenities
Special offer
5*Malta Holidays from 71€
Ranked #2 of 9 hotels in Valletta
4.5 of 5 stars 814 Reviews
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Reviews from our community

What travelers say about this hotel
  • Very good(28)
  • Pool area(24)
  • Sea view(18)
  • Breakfast buffet(15)
  • Room service(12)
  • Friendly and helpful(10)
  • Courtesy car(7)
  • City gates(7)
  • Great location(7)
  • First nights(7)
Traveler rating
    457
    229
    76
    37
    15
Only show reviews for Family (87) | Couples (316) | Business (82)
Date Rating
dufhel
Cleveland
Senior Reviewer
6 reviews
3 helpful votes
“A hotel made for Royalty... and Royalty was actually there!”
5 of 5 stars Reviewed December 13, 2009
1
person found this review helpful

Malta was our last spot in our Honeymoon... it's a small island, rich of history, culture and friendly people. After a lot of consideration we decided to book at the Grand Hotel Excelsior as it is close to the capital city Valletta. In fact Valletta was only about 10 minutes on foot, and the hotel also provides a courtesy car.
The hotel facade is not exactly glamourous, however once you get off the taxi and walk in the hotel, it looks amazing. The service is excellent, we were welcomed by a rather chubby porter who did his best to welcome us, took our luggage, got us a drink and even got us warm towels to freshen up... amazing. The lady at reception (can't remember the name) made more fuss about our being on honeymoon than we did, she congratulated us on our wedding and even thanked us for our spending it there; I had never thought it could mean such a big deal for a hotel.
The rooms are spacious, we were given an upgrade to a Sea Front room and the view from there is amazing, I would recommend booking these kind of rooms to anyone, the view is so relaxing. The room came along with Fresh Fruit and Sparkling Wine (the hotel wanted to help us celebrate our honeymoon).
Food was good, though the A La Carte Menu and the Room Service Menu don't have much variety. The BReakfast though is impressive and they serve great buffets in the evening.
Last and most impressive, were the guests in the hotel, never had I thought I would come across a real King in my life, and yet there he was, residing in the same hotel as us, the King of Spain. No wonder we felt pampered, if royalty chooses this hotel, than this hotel must be the top notch on the island. To us if was a Grand Honour.
When staying there, look out for the Front Office Manager, he's normally in the lobby as his office is there, he has done all he could to make our stay exceptional, his ways are clearly reflected on his staff.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rauma
Milton Keynes, UK
Senior Reviewer
7 reviews
8 helpful votes
“Excelsior Grand - fantastic indoor pool !”
5 of 5 stars Reviewed December 7, 2009
1
person found this review helpful

We stayed at this hotel a couple of weeks ago and were impressed with many aspects of it, in particular the beautiful indoor pool and excellent changing facilities. Good views from the restauarants especially if you are lucky to have a window table ( book or arrive early !). Only one disappointment as mentioned by other travellers that the breakfast service can be poor and chaotic, we did have this one morning and gave up. It's worth noting that there are about 87 steps from the reception up to the road and then up a hill onto the level ! Also that some rooms on the same level as the reception have no opening window and face onto the top of a wall and the car park. We did ask to be moved and this was done very swift'y. Very helpful staff all round.

  • Stayed November 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ChristopherM3
Atlanta, Georgia
1 review
“Amazing”
5 of 5 stars Reviewed November 26, 2009

Our trip was amazing. The staff and amenities at the hotel were excellent.

Stayed November 2009, traveled with family
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UKguyinAthens
Athens
Reviewer
3 reviews
1 helpful vote
“Far better than expected”
5 of 5 stars Reviewed November 20, 2009

Although this hotel is listed as 5 stars I was a little wary of the standard of the room that I would be given. I booked through GTA Hotels and got a great deal, but my voucher showed 'promo single room'. I expected this to mean I would be given the worst room in the hotel but far from it. I was initially put in a ground level twin room but since the shower had a small problem I was immediately upgraded to a top floor double room and given a bottle of wine for my 'inconvenience'
The hotel is beginning to show its age a little but overall it is a great hotel, with friendly, helpful staff and a more than adequate breakfast. The restaurant menus are a little unimaginative but this seems to go for the whole of Malta.
I would certainly recommend this hotel for anyone wishing to visit Valletta and also GTA Hotels for their unbeatable deals.

  • Stayed November 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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APA63
Hampshire UK
Reviewer
3 reviews
2 helpful votes
“Absolutely the Best”
5 of 5 stars Reviewed November 19, 2009
1
person found this review helpful

Stayed in this hotel for one week with family, including small child (2 1/2 years). Arrival was superb, evan though arriving at 1am in the morning, staff were there to greet us with cold towels and fresh juice - a very nice first impression indeed. Room was excellent and spacious. Great view over pool area and harbour. Very well decorated, comfortable bed and lovel furniture. Bathroom was top class with plenty of room and very good selection of toileteries. Breakfast was sumptious (including sparkling wine every morning - well we were on holiday!). Never had to wait for more than 5 minutes before being shown to table. Great view over harbour area.

Staff were so friendly and helpful, and the room cleaning staff took a great shine to our boy and always gave him some chocolate which made him feel very important. On departure we found we had left our sons cuddly toy in the room - the hotel were very happy to post it ot us back in the UK at no charge.

We ate in hotewl just one night and had a fantastic buffett - not cheap but it was excellent food and unlimited portions.

We will definately return to this hotel without a doubt. One of my all time favourites.

  • Stayed October 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Excelsior Grand Hotel Also Known As

  • Excelsior Grand Valletta
  • Hotel Excelsior Grand
Address: Great Siege Road, Valletta, Island of Malta FRN1810, Malta

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