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“Still the very best!” 5 of 5 stars
Review of Hotel Phoenicia

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Hotel Phoenicia
5.0 of 5 Hotel   |   The Mall, Valletta, Island of Malta FRN 1478, Malta   |  
Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #1 of 8 hotels in Valletta
Lutterworth, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Still the very best!”
5 of 5 stars Reviewed March 24, 2013

This hotel is excellent and standards are still at levels achieved during our visit last year. The real gem is the staff. Nothing is too much trouble for them, whether they be reception, concierge, restaurant staff or room attendants - they deserve a medal!

The restaurant serves good food at reasonable prices and service is prompt with never any pressure to release a table - just sit and enjoy. Breakfasts are just as good as lunch, snack or dinner - with an excellent buffet as well as full english with eggs, omelettes or whatever made for you on the spot as well as best bacon, sausages etc etc.

Ideally placed in central Valetta just a short walk from the bus station - we will be back again. This place made our short break most memorable!

Room Tip: There are a variety of rooms to suit different tastes and pockets but all are very comfortable, clea...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (414)
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Bodmin, Cornwall
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 22, 2013

Something of a faded dowager, but grand nonetheless, the Phoenicia could do with some sensitive updating. The service is excellent, the fabric expensive but somewhat careworn. Ambiance is fantastic, and the position, close to the gates to Valletta, couldn't be bettered. Bedding is particularly good, with excellent pillows; showers are only so-so, and the other unprepossessing factor is the breakfast. Again the service is excellent, but the food is fairly ordinary. The Phoenicia has an atmosphere all its own, and a ham-fisted upgrade could ruin its individuality.

Room Tip: Ask for one of the refurbished rooms.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 21, 2013

Just returned from our 5th & longest stay yet at the Phoenicia, (8 days), so thought it high time to post a review of our favourite hotel, (& we've stayed in quite a few!). The Phoenicia isn't just an excellent 5* hotel, it is a Maltese national treasure: The public rooms are Art Deco & the corridors host a collection of original paintings by one of Malta's most famous artists, E.Caruana Dingli. The location couldn't be bettered, just by the city gates & close enough to the bus station from where all of Malta can be reached easily.
We had a suite on the 2nd floor this time with three balconies & a wonderful views of the harbour. The bed was exceptionally comfortable. We'd recommend Half Board as the food in the Phoenix restaurant is very good with a Maltese buffet every Thursday and there was always music, whether a classical guitarist, jazz pianist etc. Valletta at night is rather quiet like Venice so the hotel's 2 restaurants (Phoenix & Pegasus Brasserie) are the best option for good food & a good atmosphere. Breakfasts at the Phoenicia are legendary, with a chef on hand to cook all the omelettes, fried & scrambled eggs to order, & should definately not be missed. The long & quirky garden with a mini golf & a heated pool, jacuzzi etc at the end of it has wonderful views of the harbour & Valletta's amazing fortifications.
But best of all are the ultra professional staff, who go to great lengths to make guests welcome & to attend to their needs, this was particularly the case in the restaurant where our daughter's rather conservative tastes were catered for to her great satisfaction.
Many thanks especially to Neville, Helena, Francesco, Edwina & all the restaurant staff & to Georgina & her housekeeping staff who sorted everything when I was foolish enough to go out leaving the safe wide open!

Room Tip: Most of the rooms on the 1st & 2nd floors have balconies.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caterham, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 20, 2013

My Wife and I spent two weeks at the Phoenicia Hotel, Malta. This holiday was a surprise treat for my 70th Birthday.
Upon arrival, we had a very warm welcome. The reception staff, a young lady and a gentleman, greeted me with a rendition of "Happy Birthday"
After settling into our room, in a short while there was a knock on our room door. I was presented with a Birthday Cake and a Birthday Card.
I was overwhelmed with joy at the warm welcome we were given.
Our room was a Harbour View room on the 2nd floor with a balcony that overlooked The Hotel Gardens, Lazaretto Creek, Ta'Xbiex and Manoel Island.
The room was spotlessly clean and had a large bathroom.
The bed was very comfortable.
The television had 30 channels, 19 were in English language !
We enjoyed breakfast in the Phoenix with a superb selection of hot and cold food. The Chef's freshly prepared scrambled egg was excellent. A very nice touch was the traditional Maltese Crusty loaf (Hobz) which you could slice yourself as you wish. There was a nice selection of fresh fruit and a variety of yogurt. Tea and Coffee was unlimited.
The Palm Court Lounge has a relaxing atmosphere where we enjoyed a Coffee or an Afternoon Tea.
All the staff throughout the Hotel were so friendly and helpful.
Our thanks to everyone who made our holiday a very pleasant experience.
The Hotel gardens are situated in 7 acres of grounds and are a true peaceful retreat that is so close to the hustle and bustle of Valletta.
The Hotel is located within a short walk of the entrance to Valletta and the main bus station.
We have visited Malta many times in the past (this is our 17th visit) we have stayed in 5 other hotels, this was our first stay at the Phoenicia Hotel and if we come again to Malta we will certainy choose The Phoenicia Hotel.
We had a First Class Holday at a First Class Hotel that is second to none in Malta.

Room Tip: A Harbour View room with a balcony is worth the extra.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 20, 2013

We stayed as a family at the Phoenica and I could not recommend it more. We had very comfortable rooms. The staff were always very pleasant and accommodating. The restaurant was very pleasant and the staff could not be more attentive. The only one comment would be not to eat the Squid on the restaurant menu, it was like rubber and was frozen and not fresh! Apart from that this hotel is very centrally located to the city and everything is very close and convenient

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caterham
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 20, 2013

What a wonderful hotel. You were made so welcome as soon as you arrived. My Husband and I stayed in room 213, it had everything you could possibly need spotlessly clean, a very comfortable bed and even a balcony with a wonderful view. All the staff were so helpful nothing was too much trouble. We had and enjoyed very much Breakfast each morning, there was a great choice of food and plenty of tea and coffee. We sat in the lounge several times just to enjoy the atmosphere. We have stayed in Malta several times in the past in different hotels but none of them came anywhere near the standard of The Phoenicia. Thank you so much to you all for making our holiday complete.

Room Tip: A harbour view is a bonus.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Treviso, Italy
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 20, 2013

The room we had was very good, The staff were welcoming and helpful. A lovely hotel with beautiful gardens,only we didn't like,slow service in the restaurant..The location of the Ponenicia is truely excellent.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Phoenicia

Address: The Mall, Valletta, Island of Malta FRN 1478, Malta
Phone Number:
Location: Malta > Island of Malta > Valletta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Valletta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Phoenicia 5*
Official Description (provided by the hotel):
5 star luxury in Malta’s historic Art Deco hotel. Hotel Phoenicia, one of the leading 5 star hotels in Malta, is located at the City Gates of Valletta, Malta’s capital city and UNESCO heritage city. Just 50 meters from city gate, it is perfectly placed for discovering the historic walled city, feasting on Caravaggio’s paintings and exploring the magnificent harbours. The hotel also boast magnificent 7 acre garden. The island's central bus terminus is just meters away civing the possibility to explore the whole island by bus. A stay at the Hotel Phoenicia is an unforgettable experience. Our charming staff will ensure your every whim is catered for. ... more   less 
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Also Known As:
Phoenicia Hotel Valletta
Phoenicia Hotel Malta
Hotel Phoenicia Malta/Valletta

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