We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Unfriendly "basic" hotel with prison like security!” 1 of 5 stars
Review of Plevna Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Plevna Hotel to your Saves list
Plevna Hotel
3.0 of 5 Hotel   |   Hughes Hallet Street, Sliema, Island of Malta 3143, Malta   |  
Hotel amenities
Ranked #13 of 30 Hotels in Sliema
Bedford, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
“Unfriendly "basic" hotel with prison like security!”
1 of 5 stars Reviewed January 4, 2014

The photos of this hotel looked really pretty. Actually, after booking a room I viewed the lobby which was modern with a lovely Christmas tree on view. The location was also close to the sea front and quite convenient for our needs.

What I was shocked about was the way keys were issued. The staff were at best managing guests like room mates in a prison to keep the hotel secure or at worst cold, rude and unfriendly. Every time you stepped out you had to surrender your room key and on returning you would be subjected to scrutiny to who you were and what you and any friends were doing (even though we were dressed smartly and looked to an old Granny on the street like respectable nice people). Maybe families would not be bothered by this manner but if you are a single person considering the possibility of bringing a date to your room or wanting to bring your friend back over whilst you get changed - think again as all eyes will be watching YOU!

The hotel says it is for the SECURITY. I say it is out-dated and primitive and not a system I have witnessed when travelling around the EU. Let us put this in to context this is SAFE, friendly Malta and not a country under attack from terrorism! Also to feel your every move is watched and staff have it acknowledged the next day that staff knew you had brought a pizza back to your room is kind of creepy!

What the hotel needs is an upgrade to the room doors and maybe the introduction of a pass key system. It also needs to learn to respect it's guests privacy unless they cause them some concern.

Also talking of upgrades the rooms are borderline in need of a little love and care. YES, they are showing signs of wear which I could easily have overlooked IF I had received a more welcoming service from the front desk each time my friend and I returned to the hotel.

In short it is a budget "NO FRILLS" hotel at a reasonable price but the service or "security" makes it very unwelcoming!

  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryse A, Director of Sales at Plevna Hotel, responded to this review, January 6, 2014
Thank you for your feedback. We are glad to hear that you liked the location of the hotel as well as our lobby area. We were very surprised to hear that you found our staff unfriendly. They were only doing their job by ensuring that no unregistered guests were allowed in rooms. For security and safety reasons ( as in the case of a fire) a hotel needs to know the names and number of persons in each room in order to ensure a proper evacuation of the premises. We also ask guests for their name or hotel key card before handing out rooms keys in order to ensure that the right key is given to the right guest. (Some guests mix up their room numbers and so ask for the wrong key) We are sorry if you and your friend found this to be an invasion of your privacy. We find that most of our guests appreciate the extra security.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

490 reviews from our community

Traveler rating
    81
    170
    138
    62
    39
See reviews for
71
219
50
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Rochester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014

the best hotel we have stayed in for a long time .. very, clean friendly . . on top of all the shops and busses .staff couldn't have been nicer or friendlier .nothing was to much trouble for them ..would defiantly be our first choice .when returning .to Malta ..with out a doubt ...on the down side the bar was a bit on the slow side . but the bar staff still done a good job ...

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zagreb County, Croatia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 2, 2014

Dirty curtains in room, floors could be more clean, smallest tv screen I've ever seen, dangerous power plugins that need to be fixed.
On the other hand good breakfast and excellent staff and service.

Perfect position for browsing around Malta

  • Stayed January 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryse A, Director of Sales at Plevna Hotel, responded to this review, January 6, 2014
Thank you for your feedback. We are happy to hear that you enjoyed our breakfast and praised our staff and level of service. On the other hand, we apologise if there was a problem with your curtain. Our rooms are checked before each arrival and we shall ensure that checking is improved. We have just installed flat screen TVs with a new satellite system in all our rooms and we are always striving to improve our repairs and maintenance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampstead Norreys, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 21, 2013

I spent the month of November 2013 at the Plevna. Out of several hotels I had previously stayed at in Malta (5-star, 4-star & 3-star), it proved to be by far the best in most aspects. The hotel is a few metres from the seafront, and has its own beach. It is conveniently located near Tigne Point, Malta's newest and largest shopping mall. It is also within easy reach of Valletta; bus or ferry.

The hotel is reasonably priced; excellent English/continental breakfast, TV, fridge and internet + WiFi - all at no extra cost. Management & staff were cheerful & helpful. I asked several locals in the hospitality business about the hotel, all of whom confirmed that it had a good reputation.
AG Formosa, London

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 19, 2013

Nice cozy rooms, with suitable amenities. Good enough place for the price. Almost at sea front, n just 5 mins walk to the great shopping area of Sliema. Best thing was the proximity of an HSBC ATM which could easily convert my US $ into euro at any time of the day or night :) Being a vegetarian, I guess I should skip about commenting on the restaurant in Plevna. Seemed just like any other B&B that I've been to in Scotland and Europe previously. Though my stay was good, heard a cpl of guests hollering about showers not working etc etc etc ;) Overall, a good place and lovely location.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryse A, Director of Sales at Plevna Hotel, responded to this review, December 23, 2013
Thank you for your comments and we are happy to hear that you enjoyed your recent stay with us. We would just like to reassure you that any small problems with the showers in a couple of our rooms have now been resolved,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed December 11, 2013

Had a great time in Malta staying at the Plevna hotel. Food was great and this was the first time we had ever gone all inclusive. Nothing was too much trouble for any of the staff we met and we will certainly stay here again. Thanks

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langholm, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 6, 2013

We have just spent a very happy 4 weeks in November and once again enjoyed every aspect of the Plevna Hotel. The staff were very helpful and friendly - we had fun with a bit of teasing with Charles - also it was great to meet Darren for the first time and see how Norvic had grown!! Our Maid, Valerie, was excellent - we had known her from our last visit nearly 5 years ago, and we gave each other books to read. All the staff without exception were extremely good and very approachable. The Plevna Hotel is situated in a good position, just a few minutes walk away from the Sliema Ferries coast, and also a few minutes walk away from what we called "The Preluna" coast. Walking back from the Ferries side there are 2 fairly steepish roads to climb - they did not seem to be so steep 5 years ago!! There is only 1 slight hill to walk back up to the hotel from the other coast. We were alarmed to read and hear of the Maltese Government's plans to allow hotels to build a further 2 floors on top of 3* hotels and 4 floors on 5* hotels. Malta is now very overcrowded since we first visited way back in the 1990s and there are many many more vehicles on the roads - parked cars on both sides of all roads, and with the new Arriva green buses attempting to pass each other in the middle of the narrow roads, journeys can be quite an experience. The Airport has been enlarged and copes very well with the influx of tourists from Libya, Russia, Poland and all the other Eastern European countries as well as Italy, Germany, France and the UK. We both feel that Malta is now being swallowed up by change especially since joining the EU and is fast loosing its own personality.
We still hope to return. We always enjoyed visiting Valletta and walking around the streets and going into the Upper and Lower Barracca Gardens - what fantastic views of the Grand Harbour. Also a great view of the harbour is from Senglea Point - not to be missed.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Plevna Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Plevna Hotel

Address: Hughes Hallet Street, Sliema, Island of Malta 3143, Malta
Location: Malta > Island of Malta > Sliema
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#3 Best Value Hotel in Sliema
Price Range (Based on Average Rates): $
Hotel Class:3 star — Plevna Hotel 3*
Number of rooms: 100
Official Description (provided by the hotel):
A friendly 3 star hotel situated in a residential area only 200m away from the sea and town centre where you will find shops, bus stop, restaurants and cafes. Hotel facilities include 24 hr reception, restaurant, lounges, a conference room, 3 lifts, roof terrace and a beach club with swimming pool on the seafront (200m away from hotel and open from May to mid-Oct only). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, Despegar.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Plevna Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plevna Hotel Sliema
Plevna Hotel Malta/Sliema

Owners: What's your side of the story?

If you own or manage Plevna Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.