Great little hotel if you look past some of the worn aspects - fantastic, attentive service, especially from Charles Portelli and Stuart on the desk, and Freddy, Joe and Martin in the Penny Black. New lift is a great improvement and Copperfield Restaurant is comfortable and spacious with a great atmosphere. I still hate having to use machines for tea/coffee juices at breakfast as in London we don't even see these in the most basic of hotels, but the food is well presented with a good choice and very fresh. Shame the a la carte has gone for the evenings, but that is probably my age showing.... Charles Abela and Robert work wonders keeping everything in order despite the rather too few staff and always make me feel welcome.
Great pools shared with The Palace, and the Spa is superb.
Nice room, great new 7 foot bed and much improved duvet and pillows. Lovely view out over the sea. Towels cheap and nasty, very threadbare and no amenity pack - in London this is an absolute minimum even in a 1star and shows a degree of mean-ness on the part of the management and not the very hard-working staff - Charles Portelli has gone to great lengths to make my stay comfortable on my 40-plus visits.
Cleanliness good, but the carpet on the 6th floor is as old as the hotel and in dire need of replacement and the tv is out of the ark. Shame the mini-bar is missing - a fridge to keep chilled water is de rigeur in anything but a cheap bed-and-breakfast now. The enlarged shop is a good idea but tacky - if you want bottles of coke and bags of crisps then there are plenty of local shops that stock these and more; this just lowers the tone of what could be a great hotel again. This is more 2 star than 4, pity.
Come on management - spend some money and update! The little touches make all the difference between the customer having a good stay, and a customer returning time and time again.
Would I stay again? Yes, if only for the fantastic staff that have become friends over the 15 years I have been visiting, so come on Claire, think UP to a standard, not DOWN to a price and get working - you could have a real gem again, or run the risk of losing the lot through disinterest which would be very sad.
- Also Known As:
- Victoria Hotel Sliema
- Victoria Hotel Malta
- The Victoria Hotel Malta/Sliema
- Official Description (provided by the hotel):
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