I’ve just spent one month in Balco Symphony with my boyfriend and I feel the duty to write a review about it.
We knew that it was quite cheap but the pictures showed a modern and bright room. They were fairly closed to reality but when we started to enjoy our stay we realized that there were many drawback regarding this hotel, namely :
- About the kitchen :
You will have to share the kitchen. We dealt with a very dirty fume hood, harmed pans really not healthy, the only fan in the kitchen was broken and the cooker didn’t work that much.
- About the room :
Bathroom : So many annoying problems in the bathroom !! We experienced a water leak in the bathroom’s rooftop. Our privacy was threatened because the door of the bathroom was broken and we couldn’t lock it up. One day the sink was stuffed. At the end of our stay, suddenly a pungent smell was coming from the bathroom. Yuck !
Bedroom : Once the fridge was broken and we lost all the food, even if it was very quickly repaired they didn’t pay us back for our thawed food.
the air conditioning was working we couldn’t set the temperature. Too bad because the bedroom is really really hot (it’s difficult to sleep). There was a TV in our room. It added value for sure, unfortunately It was not working more than five minutes! After that the screen turns blue.
- About the services :
The lift was out-of-date. There is absolutely no one at the reception of the hotel to help you. Furthermore there was a phone in the room to call the maintenance but it was impossible to reach them. About the WIFI, which was a paying service (2 euros for one giga, 10 for 10): the Internet access was terrible since we couldn’t use Skype. It was really difficult to communicate because the connexion was too slow! BUT it’s not the worst thing: the entire hotel couldn’t access the Internet for 5 days at least apparently due to renovations. We had no explanations, no apologizes, and no one was able to tell us when it will be fixed. Apparently the people responsible for that were not very worried about it. Balco can’t provide a paying service which works badly or doesn’t work at all.
But what I hated the most in Balco Symphony was the lack of privacy. Indeed, the maid was always doing the housework when we were asleep. She just knocked at the door, sometimes ignoring the sign “Do not disturb” to do her things. She had a day for every task: Monday, clear the bin. Tuesday, change towels. Wednesday, change bed linen. Thursday, change the bin once again and Friday: clean the floor. Why do not come once or twice and no more? Okay, she offered to come on Saturdays when we were gone instead of on Fridays, pretty nice. But I felt very ill-at-ease even if she was quiet.
Another thing which made me think that our privacy was threatened: all the bedrooms are very closed to each other, you can hear anything from your room, someone taking a shower, a couple having sex… Nice! Not to mention the fact that all the bedrooms are situated around the kitchen.
Of course there were a few advantages:
- The terrace on the roof, pretty nice to enjoy the fireworks by night and also where you can hang out the laundry.
- The location of the hotel, closed to all amenities. There is also a bus stop just next to the hotel.
- The price, depending on the period. There is a good value for money until June, but after July it’s very expensive since It’s situated in Gzira and not in Sliema.
- The pick up of my boyfriend was free.
To conclude, this place can be pleasant for short lets If possible before June. After I can just advice you to find a better place for a little extra money.
- Reservation Options:
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- Also Known As:
- Balco Harmony Hostel Malta/Sliema