My wife and I had never been to Malta. Out hotel concierge recommended this company, and I imagine they have a deal, but we though we would try it. What they offer is a double decker bus with 3 routes, North, South, and Gozo. The benefit being that you can hop-on / hop-off at set locations on the route and buses come by every 30-45 minutes. This was great for us, because we got to see all the highlights of Malta and jump off where WE wanted to and take a look around.
The service overall was very good, the buses were as clean as you would expect a bus and the staff were polite and there were no issues. The buses also have audio tracks that follow along with your tour and they offer the track in about 8 languages, so that was great. The audio track isn't exactly going to give you everything that say a human tour guide would give you, but in this scenario I thought it was good. I do have to say however, that there were scenarios where the audio timing was off, i.e. you would be ahead or past a point and the track would be describing you something that you couldn't even see or that you already had passed.
Cost wise this was a great way to see Malta. 20 Euro each and we pretty much saw the whole island. I would out of the 3 trips recommend Gozo and the North route. I wasn't particularly fond of the South route as it took you through mostly industrial areas.
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