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“Clean rooms, outside city center” 4 of 5 stars
Review of Hilton Reykjavik Nordica

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Hilton Reykjavik Nordica
4.0 of 5 Hotel   |   Sudurlandsbraut 2, Reykjavik 108, Iceland   |  
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Ranked #13 of 49 Hotels in Reykjavik
Fort Lauderdale, Florida
Top Contributor
209 reviews 209 reviews
59 hotel reviews
Reviews in 90 cities Reviews in 90 cities
124 helpful votes 124 helpful votes
“Clean rooms, outside city center”
4 of 5 stars Reviewed July 22, 2013

The Hilton in Reykjavik is a very nice hotel. Icelandair had a video and declared it the best hotel in all of Iceland.

Room was spacious and clean, with hard wood floors and kind of sparse decoration, though it seems to fit with the Iceland 'vibe'. We had a room with 2 twin beds pushed together to make a king.

Bathroom was very large with lots of counter space for toiletries. Same bath products as Hiltons in the U.S.

Curtains are mostly room-darkening, but there are several and some light shines through the spaces where the curtains meet. Saw a review suggesting clothespins - that's a good idea. In the summer it doesn't really get dark.

The main problem was temperature control. In the winter there are radiators you can use, but in the summer all you can do is open a window. Problem is, there were only 2 small windows, which only opened about 6 inches each. And at night because it's light outside you need to close the curtains, effectively blocking the air flow. There is no A/C (understandably - why would you need it in Iceland?) but also no ceiling fan or internal air ducts with fans to move air around.

Aside from the windows not letting in a lot of air they do let in noise. It's relatively quiet overnight, but if you want to go to bed early or sleep in, you will have to deal with traffic noise if the windows are open.

And they only have thick comforters. We called and asked for lighter blankets - they don't have them. We took the duvet covers off the comforters and slept with only the duvet covers. It was very warm at night. We are from FL and are used to the heat and sleep with the AC on 70 normally, and it was apparently cold for the summer when we were there (about 50F/10C in the day, when it is usually 60F/15C) so I can't imagine how warm it must feel when the temps are normal summer temps and people are from colder climates.

Location of the hotel is outside the city center. A little far for a walk, though the hotel does offer a free bus pass. Later in our trip we stayed at a hotel just next to the city center and it was infinitely more convenient. While the hotel does provide the passes to make it more convenient, this location is not great.

Room Tip: Ask for a room with a view - higher floor
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,744 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (461)
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English first
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 21, 2013 via mobile

Nice clean comfortable hotel. Staff are very friendly. Only thing I missed was the coffee/tea makings in the room. Free buses into the shopping precinct, which ran every half hour. ATM in hotel reception area is a bonus, although the money seems large amounts constantly as dealing in thousands of kronurs

Stayed September 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trausti K, Sales Manager at Hilton Reykjavik Nordica, responded to this review, July 22, 2013
Dear, traveler

Thank you for your recent review of our hotel, Hilton Reykjavik Nordica.
We do have coffee/tea making facilities in every room at Hilton Reykjavík Nordica so I am sorry to hear that you did not notice it. If for some reason it was not in your room I apologize for that. I am glad to hear that you were delighted with our service and hopefully you will have the chance to stay with us again in the future.

Warm regards,
Trausti Karlsson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delaware
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 21, 2013

We stayed at the beginning and then again at the end of our trip to Iceland. Loved it both times! The rooms are on the small side but adequate and spotlessly clean. I did use clothespins in one of the rooms I was in to keep the curtains closed - that was also needed in other hotels we stayed in.

The breakfast buffet is huge and delicious. The Vox restaurant for dinner was also a wonderful experience.
Half price drinks at happy hour in the bar were another plus.

The hotel is a bit of a distance from downtown - walkable but maybe 20 minutes or half an hour? The desk does give out free passes for the local bus which picks up right nearby so that made getting in and out of downtown a snap.

The one flaw for me was probably only an issue for someone who is a super light sleeper like I am. On the third floor on the front side of the hotel the rooms are looking out onto a roof with several generator units of some kind on it. I could hear the hum of them and it was not steady enough to be white noise, they sort of murmured and "spoke" to me all night. Again, maybe not a problem to anyone but the lightest sleepers.

Room Tip: In my experience the third floor front side rooms might have a noise problem.
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  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trausti K, Sales Manager at Hilton Reykjavik Nordica, responded to this review, July 22, 2013
Dear, traveler

Thank you for your recent review of our hotel, Hilton Reykjavik Nordica.
I am very pleased to see that you enjoyed your stay at Hilton Reykjavík Nordica. I can agree with you on the breakfast buffet, it is quite huge and very delicious. I am also glad that you were able to use our free bus pass service. Actually we have never had anyone complaining about the generator units but I am very sorry to hear that it kept you awake. I will definitely send your complaint to our general manager and we will see if he can do anything about it.

Overall I hope that you will return to us someday and if you do, we will definitely be able to give you a room further from the generators.

Warm regards,
Trausti Karlsson
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Chicago
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 20, 2013

My husband and I stayed here for our first night in Iceland. It was very nice. We had a wonderful dinner in the restaurant. The breakfast buffet was great; more than just standard continental breakfast. The location is not too convenient to downtown.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trausti K, Sales Manager at Hilton Reykjavik Nordica, responded to this review, July 22, 2013
Dear, traveler

Thank you for your recent review of our hotel, Hilton Reykjavik Nordica.
I am glad that you and your husband had a nice stay. Regarding the location it is about 20 minute walk to the downtown area but on the way you will see a lot of shops, restaurants and other interesting places. You can also ask for a free bus pass in the lobby and there is a bus stop right outside the hotel so it should only take about 5-10 minutes to get downtown by taking the bus. I would also like to recommend some nearby attractions to you, for example the Laugardalur outdoor activity park, boasting one of Reykjavik's best outdoor swimming pools, sprawling botanical gardens, amusement park and animal zoo, as well as Iceland's main sport Centre. The biggest shopping mall in Iceland is also nearby, about 15 minutes walk.
Hopefully my recommendations will come in handy if you decide to stay with us again.

Warm regards,
Trausti Karlsson
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Shanghai, China
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 19, 2013

The Hilton Reykjavik Nordica exemplifies Iceland in summer, clean, clear, sustainable, fresh and comfortable. The rooms are minimalist but with the view of the sun setting (? more like bumping into the horizon and popping back up since we were there for the Summer Solstice) all you needed is there.

The restaurant downstairs has a wonderful and complete breakfast buffet in the morning and then is transformed into the restaurant VOX in the evening. The best 5 star dining expereince I have had in my life. The menu is fresh, fresh, fresh and the wines, excellent. Start with a glass of the VOX House Champagne! ENJOY!!

Room Tip: There are a few new boutique hotels in Reykjavik you should check out as well. Our room faced the se...
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trausti K, Sales Manager at Hilton Reykjavik Nordica, responded to this review, July 22, 2013
Dear, traveler

Thank you for your recent review of our hotel, Hilton Reykjavik Nordica.
Thank you so much for your positive review, it really means a lot to us. I am glad that you went for a dinner at the award winning VOX restaurant. Hopefully you will have the chance to visit us again and have another meal at our restaurant. If you also have the chance, I recommend you to upgrade your breakfast to a brunch, you will be pleasantly surprised.

Warm regards,
Trausti Karlsson
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Kingston, Canada
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 15, 2013

This hotel was recommended by friends and turned out to be just what they said. It was modern, quiet, clean with good service. Internets free only in the lobby was not a big deal. The restaurant was very good with a somewhat limited menu. It was about a 20 minute walk downtown, but the hotel provided a free bus pass which made it easy to go anywhere in Reykjavik. We spent 3 nights and were quite pleased.

Room Tip: Ask to be on the side facing the harbour. The higher floors have better views.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trausti K, Sales Manager at Hilton Reykjavik Nordica, responded to this review, July 22, 2013
Dear, traveler

Thank you for your recent review of our hotel, Hilton Reykjavik Nordica.
I am very glad to see that you were pleased with our hotel. I will make sure to forward your compliments to our staff and hopefully you will give them the pleasure to accommodate you again in the future.

Warm regards,
Trausti Karlsson
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A TripAdvisor Member
2 of 5 stars Reviewed July 15, 2013

Whoever rates/grants stars needs to reconsider either the rating system or this facility. Although we found the people in Iceland very friendly, the staff at the Reykjavik Hilton were NOT. The business center did NOT include a computer. the ONLY computer was tucked in a corner of the lobby, perched on a shelf. No chair or stool ...yes, users had to stand up. Seriously? One computer for over 700 rooms. The only breakfast option was a full, expensive buffet. If all you want is a cup of coffee and toast ... it is NOT an option. The Reykjavik Hilton is NOT located in the city. It is an expensive 10 minute cab ride or a 30 minute bus ride to the charming/bustling city center. The advertised "free" transportation into Reykjavik is a public bus pass that requires a transfer at a transportation center. On the positive side: room was clean and a decent size. Two stars ... maybe. 4 stars NOT.

  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trausti K, Sales Manager at Hilton Reykjavik Nordica, responded to this review, July 22, 2013
Dear, traveler

Thank you for your recent review of our hotel, Hilton Reykjavik Nordica.
First of all I am very sorry to hear that you experienced our staff not to be friendly our accommodating. Usually our staff is praised by our guests so we take such comments telling otherwise very seriously. So I would like to thank you for expressing your point of view and we will definitely be taking some actions to improve our service and friendliness, if needed. Regarding the computer, a stool next to it is perhaps something that we need to think about, so thank you again for stating your dissatisfaction. I have to correct you though regarding the “one computer for over 700 rooms” – we actually only have 252 rooms at the Hilton Reykjavík Nordica and we also do have more than one computer for our guests. I would also like to let you know that you don´t have to take a 30 minutes bus ride to the city center, there are a lot of busses that will get you quicker to the central area. So if you stay with us again, I advise you to ask our staff at the lobby for recommendations regarding the buses. I also recommend you, if you do have the chance, to take a walk into the central area, it only takes about 20 minutes and it is indeed the best way to get to know Reykjavík.

Warm regards,
Trausti Karlsson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Reykjavik Nordica

Address: Sudurlandsbraut 2, Reykjavik 108, Iceland
Phone Number:
Location: Iceland > Capital Region > Reykjavik
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Reykjavik
#2 Family Hotel in Reykjavik
#3 Spa Hotel in Reykjavik
#5 Luxury Hotel in Reykjavik
#8 Romantic Hotel in Reykjavik
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Reykjavik Nordica 4*
Number of rooms: 284
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Also Known As:
Hilton Reykjavik Nordica Hotel
Hilton International Reykjavík
Hilton Hotel Reykjavik Nordica
Reykjavík Hilton

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