This was an excellent base for our travels in Iceland. We arrived early in the morning after an overnight flight from New York and were not expecting our room to be ready until later. However the guy on reception said we there was a room available and allowed us to check in straight away, which we really appreciated!
We stayed there one night and then headed off to drive the south coast for a few days before returning to the Lights for another two nights. As we were on an extended journey en route to the UK, we had a lot of luggage with us. The hotel was very happy to store some of our bags until we came back, which was really helpful.
What makes this hotel outstanding is the staff. Without exception they were all very friendly, polite and helpful. There were several tour groups staying while we were there, but we never felt overlooked and the staff were always very attentive whenever we needed anything.
Inside the hotel it is light and airy and very bright and white. For the first night we had a room on the 3rd floor and when we returned we were given a room on the 7th floor. Both rooms were very comfortable, warm and spotlessly clean, and had great views across the city to the mountains. The breakfast buffet was nice and there was a good choice.
We were hoping they might have a guest laundry but there wasn't - none of the other hotels we stayed at in Iceland had them either, so maybe they just generally don't have them? Instead we went to the Laundromat Cafe in Austurstræti where we could do our washing and have lunch at the same time - highly recommended!
The location was great for us as we didn't mind not being in the central city. There are several eating places in the area. I would thoroughly recommend the dinner buffet at the Restaurant Askur down the road. We ate there twice and it was excellent.