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“Wonderful Hotel Didn't Want to Leave” 5 of 5 stars
Review of Kvosin Downtown Hotel

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Kvosin Downtown Hotel
3.0 of 5 Hotel   |   Kirkjutorg 4, Reykjavik 101, Iceland (Miõborg)   |  
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Hotel amenities
Ranked #6 of 48 Hotels in Reykjavik
Annapolis, Maryland
1 review
3 helpful votes 3 helpful votes
“Wonderful Hotel Didn't Want to Leave”
5 of 5 stars Reviewed November 14, 2013

We stayed at the Kvosin downtown hotel for 6 nights in early November and couldn't have had a better stay. The staff was super friendly and very helpful. The location also couldn't have been much better, walking distance to all of the shops, bars, and restaurants that downtown Reykjavik has to offer. It's a huge plus to have the wine bar on the ground floor and Bergson Mathus (for breakfast) just around the corner. We stayed on the third floor, towards the back of the hotel so noise was never an issue and there is a really nice large terrace on that floor that I imagine is great to sit out on when the weather is a little warmer. We were offered a cell phone to use for the week at reception when we checked in and were glad we took it, as we ended up using it to change some of our other plans and reservations. Bottom line, we loved this hotel and would stay here again and again. Breakfast was delicious, and we were able to swap out the normal breakfast plate for a croissant on occasion for variety.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inga_Audbjorg, Front Office Manager at Kvosin Downtown Hotel, responded to this review, April 7, 2014
Thank you so much for your great feedback! I am so happy that the cell phone proved useful during your stay, these roaming charges can end up costing an arm and a leg! And, yes, the terrace sure is nice during summer! Guess you’ll just have to come visit us again to enjoy it!

Best wishes,
The Kvosin Team
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110 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Esher
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 7, 2013

Chose this hotel because it looked fab on the website and it did not disappoint in reality. The location is perfect in downtown Reykjavik, easy walking distance to many attractions, restaurants and shops. We were also lucky enough to enjoy live music as part of the Airwaves festival while we were here. Rooms of an excellent standard, clean, bright and modern. Aveda products in the shower too!! Breakfast was included in the price and served at a small cafe round the corner and we set our alarm so as not to miss it! All in all a perfect base for our first trip to Iceland and we hope to return!!

Stayed November 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inga_Audbjorg, Front Office Manager at Kvosin Downtown Hotel, responded to this review, April 7, 2014
Hi Rachel,
Thank you for the review. I’m glad that you appreciated staying here during Airwaves, as it is a fantastic event not just for us, but the whole city! I also hope to see you again before too long.

The Kvosin Team
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2013

We stayed for 4 nights at the beginning of November in room 303. Classed on the website as their 'Tiny' room we found it the perfect size for the two of us. At the front of the hotel it has two large windows looking out onto a small balcony and the church opposite. Design and furnishings were great- very modern but still homely, bed was super comfortable- probably the best hotel bed ever! Staff were friendly and helpful and the breakfast in the cafe around the corner was delicious. Some previous reviews have said the breakfast was repetitive but we were offered pretty much anything we liked, from the standard 'breakfast plate' to croissants to porridge and all were excellent. Brilliant location too in the centre of Reykjavik, within walking distance from everywhere.
My only slight niggle (and it is very slight) was that as a tea drinker I would have preferred a standard kettle rather than the fancy Nespresso machine as it wasn't possible to get the water quite hot enough for tea through this. Also there was no milk provided although I'm sure if we'd asked it would have been.

Room Tip: The 'Tiny' room 303 is very cute and good value!
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inga_Audbjorg, Front Office Manager at Kvosin Downtown Hotel, responded to this review, April 7, 2014
Thank you for the feedback after your stay. Although “Tiny” is tiny by comparison to the other rooms in our hotel it’s still 17 m2. And yes, I very much agree about the beds. They are super comfy, right? I’m thankful about your comments on the tea-water issue. You see, running a hotel takes immense energy, so we all tend to be more on the coffee side of life. Anyway, I’ll look into it, and take appropriate action, not to disappoint our future tea aficionados.

Greetings,
The Kvosin Team
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Copenhagen
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2013

We had two seperate reservations at Kvosin hotel late October 2013. We arrived late in the evening and on arrival we immedietely felt welcome and almost at home. The hotel is new and fresh and has a nice little boutique in the reception are. The evening receptionist (Italian man I think) went out of his way with his great service, helpfulness and positive attitude.

Our first night we had a large family apartment. The interior is stylish and clean. All aminities in the hotel are well thought out and beautifully presented. The beds and duvets are great and comfy! The apartment had a kitchenette, 2 bedrooms, living room and a nice tv area with a sofa. There were 2 balconies on both sides with great views.

The second room we had (2 days later) was a large room also with a kitchenette and a sitting area and same good amenities. The door to the room was facing the back side of the hotel and had to be accessed via the back side balcony which the nice young lady in the reception explained to us at check in (could otherwise be a bit confusing to find).

I have been in many Reykjavik hotels but this gem is definitely one of the best hotels in the city and we will absolutely stay there again .. and again.

Over all the hotel and service is great and has great attention to detail. The only negative thing that I can think of as far as our stay at the Kvosin hotel is that we had to go back home.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inga_Audbjorg, Front Office Manager at Kvosin Downtown Hotel, responded to this review, April 7, 2014
Hi there!
Thank you for taking the time to write this detailed review. We enjoyed having you stay with us and look forward welcoming you again and again in the future. We agree, Edoardo, the Italian, is fantastic!

Kvosin Team
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 3, 2013

Hotel Kvosin has a perfect location in the middel of Reykjavik (you can walk everywhere), delicious breakfast, friendly and helpful staff, good beds and duvets, clean and comfortable room #305 and a very good shower! You only use codes to get in; no keys. Highly recommend it!!!

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inga_Audbjorg, Front Office Manager at Kvosin Downtown Hotel, responded to this review, April 7, 2014
Thank you for the great headline and taking the time to write the review. Unfortunately nothing is perfect but that is what we strive to be every day.

The Kvosin Team
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Los Angeles
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 23, 2013

Very relaxed stay here. I disagree with the service comments - it is very casual, but I found the people I talked with very helpful. We showed up early on a Sunday morning and they were all full. They got us breakfast (no charge) at the restaurant and let us hang out until our room was ready. But, it's definitely not a place to go if you want concierge type support from the front desk. We had a bright studio room that faced the street. There is a nice kitchen island and equipment to cook or eat in the room if you choose to. Loved the Nespresso coffee maker.

Things to know: the church bells across the street ring every 15 minutes; bring earplugs or request a rear facing room if you are a light sleeper. There is not a lot of storage in the room and the shower and toilet are separate.

Room Tip: Front rooms on 2nd and 3rd floors are bright and have nice views.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inga_Audbjorg, Front Office Manager at Kvosin Downtown Hotel, responded to this review, April 7, 2014
Thank you for your feedback. You are right; we pride ourselves of having a down-to-earth but energetic approach to our service, and strive to be personal, helpful and casual. Good that you mention the church, -it is a good tip for those light-sleepers out there to bring earplugs. In fact, from here on in I’ll just make some in the reception for those affected. I understand that the bells might bother some of our guests, but others find it soothing (or even a helpful tool to sync to the new time zone). I hope to see you again soon!

The Kvosin Team
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Toronto, Canada
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 22, 2013

The Kvosin is a wonderful hotel and I would definitely stay there again. The staff are the best I have ever dealt with, very accommodating and a pleasure to talk to.

The room was very clean and modern, the only concern we had was our room was right above the door used for the attached restaurant and entrance and it was quite noisy so I would stay in a different room next time.

Room Tip: Suggest not staying in room 205.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inga_Audbjorg, Front Office Manager at Kvosin Downtown Hotel, responded to this review, April 7, 2014
Hi there John,
Thank you for taking the time to write us a feedback. I’m happy you like our staff, I also like them a lot, -they’re a talented bunch of diverse people! Concerning the restaurant, it has now relocated and we're working day and night into changing the space into more rooms to fit in all the wonderful people that'd like to stay with us.

Greetings,
The Kvosin Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kvosin Downtown Hotel

Address: Kirkjutorg 4, Reykjavik 101, Iceland
Phone Number:
Location: Iceland > Capital Region > Reykjavik > Miõborg
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 48 Hotels in Reykjavik
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Kvosin Downtown Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
Kvosin is located in the heart of Reykjavík. And by heart, I mean heart, not kidney, spleen or thyroid. In less then three minutes walking distance are cafés, bars, clubs, museums, Harpa (concerts and conventions), the mayor, ducks and politicians working in the Icelandic parliament next door (nevermind).Let's see. I've got Normal rooms, Bigger rooms, Biggest rooms and Larger than life rooms but only one Tiny room. I'm inspired by my experience as a traveller: I want a good bed, I want to cook, I want to watch big TV, I want to bring my friends or kids, I want space and I want fun. So, here you are. ... more   less 
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