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“Hotel Krapp” 1 of 5 stars
Review of CenterHotel Klopp

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CenterHotel Klopp
3.0 of 5 Hotel   |   Klapparstigur 26, Reykjavik 101, Iceland (Miõborg)   |  
Hotel amenities
Ranked #37 of 48 Hotels in Reykjavik
New Jersey
1 review
“Hotel Krapp”
1 of 5 stars Reviewed 3 days ago NEW

While some of things other reviews have said about this hotel are accurate, such as the location of the hotel to the center of town and the helpfulness of the staff being benefits, the problem is that this hotel is just too small.This is evident from the outside since the adjoining building is being demolished for a new building; the Hotel Klopp is merely a sliver of a building on the corner of the lot - its amazing that it can stand by itself.

Even though we had booked as part of a tour group as a couple, we were assigned a room with two small single beds pushed together. We have stayed in small rooms before, but have always had an appropriate sized bed in place for our evening sleep. But apparently right-sized beds are a scarcity at this hotel. The only good thing about the beds were they came with some nice quilted blankets or coverlets that trapped the body heat and kept us warm throughout the night, since we couldn't snuggle together.

The worst part of this hotel is that the room for these two single beds is the notorious Room 104. If you decide to stay at this hotel, be alert if the desk clerk tells you that you are being assigned to this room. Protest, scream, yell, shout, hold your breath, faint, play dead, take hostages or whatever you can do to get them to assign you to another room that is not on the first floor. Room 104 is adjacent to the street and directly across from the Cafe Rosenberg, a bistro/nightclub/bar that has late-night entertainment going on throughout the week. I know that you are thinking that the noise level couldn't be so bad that it comes through the walls. But Room 104 does not have walls next to the street - it has sheet glass panes instead (obviously Hotel Klopp at one time was an office building before they converted it into a hotel). So every bit of sound originating from the street comes through these windows as though you are in a surround-sound theater. This meant every time a car slid around the corner or gunned its motor, we woke up. Every time the musicians decided to get louder, we woke up. Every time the patrons left the bar, we were woken up as they laughed, shouted, stomped or slipped and fell on the icy sidewalks (some were quite under the influence of whatever they had been drinking). This went on at all hours of the night. We did not get one decent night of sleep and were constantly awakened.

You would have thought that this kind of issue would have been addressed by the management of Hotel Klopp already by tearing out the windows and putting in sound proofing to help deaden the sound coming from the street. You would have thought that the desk clerk might have warned us that Room 104 had an issue and ask us if we would like to upgrade or move to another room. You would have thought that Hotel Klopp would have realized that putting two single beds into a single room would really not be a good way of showing respect and courtesy towards their customers. But you would have thought wrong.

We did not complain since the hotel was fully booked (as the desk clerk explained to the person calling to book a room for that week in an overheard conversation) and there was clearly no other alternative to the problem of Room 104 - we were stuck. But we will never stay at at the Hotel Klopp again if we happen to go back to Iceland since it is apparent that management is willing to stick people into Room 104 time and time again even if it means losing them as repeat customers.

  • Stayed December 2014, traveled as a couple
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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410 reviews from our community

Traveler rating
    80
    204
    91
    20
    15
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42
194
46
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Coventry, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great location, right in the centre and some excellent bars/restaurants nearby. Right near to the harbour and the bus stop. Breakfast was basic, but plentiful and tasty - all cold. Hotel staff were helpful and always willing to do what they could to help you out

Stayed December 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Initially we were maybe a little disappointed with our small and fairly basic room, and did not enjoy the first night with 2 single beds pushed together! However the staff were wonderful, from the friendly manager to the attentive male receptionist who quickly sorted our heating to the lovely housekeeper who miraculously turned our 2 single beds into a double. Our room was lovely and clean, we slept really well and we were able to get English TV! Only slight problem was the wetroom shower which I had to turn off a few times during showering to allow the water to drain away. Fantastic variety of foods at breakfast and nobody batted an eyelid when we made our lunchtime sandwiches from the breakfast buffet! Highly recommend this hotel, would stay here again.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Superior room, perfect. Lots of space for the luggage etc, excellent bedding, large bed and super clean bathroom.
Breakfast buffet is a bit small in terms of space, but offers all the basics. Tasty as well. Great staff! And excellent location, right behind the main street and main attractions. Good value.

  • Stayed December 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tonbridge, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were originally checked into room 309 and unpacked, but then when we went to go out we found the door didn't lock! We told the receptionist, who came to check the door and when he confirmed we were correct he quickly and without fuss moved us to an alternative room, 502. This room did lock, and was perfect for our needs - the bed was comfortable, the shower hot and powerful and there was a self controlled radiator for heat, mini bar fridge, hairdryer, and tea and coffee making facilities (but no milk - so grab a cup of that from the breakfast bar and keep in the fridge!). The room wasn't huge, but it was fine for us. The housekeeping staff cleaned the room every day and supplied new towels and restocked the tea bags etc.
Breakfast was included, a buffet style from 7am to 10am - the flexibility of that was great if we had an early start for a tour, or wanted a lie in after a late night! The buffet included tea, coffee and juices plus cereal, yoghurt, fruit, toast, ham, cheeses, salami, pate, bread and pastries plus what looked like pieces of fish (shark?!) but I didn't try those so can't confirm! The breakfast was filling and on a couple of occasions I made up some sandwiches to keep for my lunch later - cheeky maybe, but in pricey Reykjavik I thought it was a shrewd move!
Location-wise I can't fault the hotel - it's around 10 minutes walk down to the harbour and there are bars and restaurants all around when you step out of the door. Also, the free WiFi is a real plus (although free WiFi is very common everywhere in Reykjavik).
Three out of the four reception staff we met were great - friendly and helpful and very professional. The lady with dark curly hair and glassed deserves a special mention - she was fab. However, the dark haired man who we dealt with on a few occasions was exactly the opposite - rude, inpatient and made me feel very uncomfortable. Not a nice guy, and certainly not an asset to what was otherwise a great value hotel that I'd recommend.

Stayed November 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albufeira, Portugal
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great basic hotel a block from the main shopping street in Reykjavik and two blocks from the harbor. The staff are friendly and helpful. The rooms are smaller but adequately equipped with a kettle, fridge and internet and the bed was very comfortable. The remodeled bathroom was small but had a good shower. A cold buffet breakfast was included and featured yogurt, granola cheese, hard boiled eggs and meat, breads and buns, cucumber, tomatoes marinated fish and pickles. The homemade granola bars were excellent. There is a construction site next door but in November the work did not start until well after we were up and out for the day and it finished by dinner time, so it wasn't a problem. We would definitely stay at here again.

Room Tip: Ask for a street side room on a higher floor. There is an elevator.
See more room tips
  • Stayed November 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rainford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights with my daughter, very comfy and warm. central to shops etc and pleasant staff. breakfast was cold options only but very good for the price and good quality. be aware that you cannot check in before 2pm though, if you arrive early they will let you store your bags without charge. it might not be so good if you wanted to stay longer than a few days though, quite basic.

  • Stayed November 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about CenterHotel Klopp

Address: Klapparstigur 26, Reykjavik 101, Iceland
Location: Iceland > Capital Region > Reykjavik > Miõborg
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #37 of 48 Hotels in Reykjavik
Price Range (Based on Average Rates): $
Hotel Class:3 star — CenterHotel Klopp 3*
Number of rooms: 46
Reservation Options:
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Also Known As:
Centerhotel Klopp Reykjavík
Centerhotel Klopp Hotel Reykjavík

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