While some of things other reviews have said about this hotel are accurate, such as the location of the hotel to the center of town and the helpfulness of the staff being benefits, the problem is that this hotel is just too small.This is evident from the outside since the adjoining building is being demolished for a new building; the Hotel Klopp is merely a sliver of a building on the corner of the lot - its amazing that it can stand by itself.
Even though we had booked as part of a tour group as a couple, we were assigned a room with two small single beds pushed together. We have stayed in small rooms before, but have always had an appropriate sized bed in place for our evening sleep. But apparently right-sized beds are a scarcity at this hotel. The only good thing about the beds were they came with some nice quilted blankets or coverlets that trapped the body heat and kept us warm throughout the night, since we couldn't snuggle together.
The worst part of this hotel is that the room for these two single beds is the notorious Room 104. If you decide to stay at this hotel, be alert if the desk clerk tells you that you are being assigned to this room. Protest, scream, yell, shout, hold your breath, faint, play dead, take hostages or whatever you can do to get them to assign you to another room that is not on the first floor. Room 104 is adjacent to the street and directly across from the Cafe Rosenberg, a bistro/nightclub/bar that has late-night entertainment going on throughout the week. I know that you are thinking that the noise level couldn't be so bad that it comes through the walls. But Room 104 does not have walls next to the street - it has sheet glass panes instead (obviously Hotel Klopp at one time was an office building before they converted it into a hotel). So every bit of sound originating from the street comes through these windows as though you are in a surround-sound theater. This meant every time a car slid around the corner or gunned its motor, we woke up. Every time the musicians decided to get louder, we woke up. Every time the patrons left the bar, we were woken up as they laughed, shouted, stomped or slipped and fell on the icy sidewalks (some were quite under the influence of whatever they had been drinking). This went on at all hours of the night. We did not get one decent night of sleep and were constantly awakened.
You would have thought that this kind of issue would have been addressed by the management of Hotel Klopp already by tearing out the windows and putting in sound proofing to help deaden the sound coming from the street. You would have thought that the desk clerk might have warned us that Room 104 had an issue and ask us if we would like to upgrade or move to another room. You would have thought that Hotel Klopp would have realized that putting two single beds into a single room would really not be a good way of showing respect and courtesy towards their customers. But you would have thought wrong.
We did not complain since the hotel was fully booked (as the desk clerk explained to the person calling to book a room for that week in an overheard conversation) and there was clearly no other alternative to the problem of Room 104 - we were stuck. But we will never stay at at the Hotel Klopp again if we happen to go back to Iceland since it is apparent that management is willing to stick people into Room 104 time and time again even if it means losing them as repeat customers.
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- Also Known As:
- Centerhotel Klopp Reykjavík
- Centerhotel Klopp Hotel Reykjavík