I stayed at this hotel for five nights recently whilst in Reykjavik. This really is an abysmall place to stay. As many others have commented the staff are surly, rude and totally unhelpful, we asked about directions and were met with a shrug and an arm waved towards the tourist info racks.
The level of room service is non-existant, there are tea bags provided in the room but no coffee or milk (not even whitener). I made the mistake of using the sugar the first night I was there, it did not get replaced for the remainder of my stay. Cups which I had left after making tea did not get cleaned, towels were totally ignored by the maid, even the hint of leaving them on the floor did to work, when I got back to the hotel they were still lying on the floor.
Would not advise anyone to stay here.
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- Also Known As:
- Vik Arctic Comfort Reykjavík
- Vik Arctic Comfort Hotel