We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A NIGHTMARE IN REYKJAVIK” 1 of 5 stars
Review of Travel Inn Guesthouse

Save Saved
You added Travel Inn Guesthouse to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Travel Inn Guesthouse
2.5 of 5 Guest house   |   Soleyjargata 31 | Brautarholt 4, Reykjavik 101, Iceland (Miõborg)   |  
Hotel amenities
Ranked #85 of 104 Reykjavik B&B and Inns
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“A NIGHTMARE IN REYKJAVIK”
1 of 5 stars Reviewed August 29, 2011 via mobile

The place is dirty, untidy, small, oppressive, the breakfast is poor and very bad, but the worst thing is the owner. He is an orribile man very unpolite and aggressive, we had a lot of problem with the price of reservation: don't let him your credit card number! Our stay in this B & B has been a real nightmare!

  • Stayed July 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

57 people have reviewed this hotel

Traveler rating
    5
    7
    12
    12
    21
See reviews for
8
18
4
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 13, 2011

Clean and cheap rooms so ideal if you're staying on a budget - the young receptionist was very friendly but unfortunately he only works a few days - which means you will probably encounter the older guy. He is rude and miserable and shouldn't really be in the hospitality business as he clearly hates tourists!

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 13, 2011

I had a meeting at the university in Reykjavik and Travel Inn is 10 minutes walk away. City is 10 minutes in the other direction. Also 2 minutes to the bus station with airport buses and 1 minute to 24/7 fastfood and minimart.
I had probably the best room with i double bed and a single. I arrived after 22 and was welcomed by the daughters in the family who also helped me to log in on the good wi-fi. I had double checked by email if late arrival was ok and they had confirmed that if I called the number on the entrance door someone would arrive in 5-10 minutes to check you in. Breakfast was simple but adequate.
Stay cool and avoid the confrontational manager and you have an excellent base for your Reykjavik visit.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 24, 2011

I should have read the reviews here on Tripadvisor first. My fault. Anyway, I was looking for a accomodation for my two friends with small child. They needed a self-cat accomodation for couple of nights nights. According to the website for Travel Inn, they provide that in one of their properties called Pavi Apartments. Since we were all already in Reykjavik we have decided to drive there and see what's in store.

Here the fun starts. It's located in the shabbiest, dirtiest area of Reykjavik. Believe me, those exist. The building from outside look absolutely run down, some windows were replaced with wood. Since there is no reception and the doors were locked, we have called the number on the door. At this point my friend lit the cigarette, standing on sidewalk, 20 meters from the door. I was on the phone with the manager (?) and he was starting to ask me odd question, who are my friends to me and why I want to book a room for them. I explained him it was a language barrrier, but he said something like "are you their boss?". WTF?? Then he appeared on the entrance and seeing my friend smoking a cigarette about 20 meters away he started to shout NO SMOKING. He repeated that 14 times ( I counted ), each time louder. When I told him that I got the message he started threating me how much will he charge me for smoking in the room, and he provided price in Norwegian Kronas! I wasn,t able to ask anything about the rooms etc - he mostly shouted about smoking. I told thim that we now that, and since when smoking on a sidewalk is a crime? Then he shouted again about charges for smoking and told us that he didn't like is. At this moment I thanked him for his time and told him I would not be doing business with him.

That's overall experience - if the welcome is like that what is the rest of the stay? As I said at the beginning, I should have read the reviews first.

  • Stayed April 2011, traveled with family
    • 1 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 20, 2010

I don't even know where to begin - the manager of this place is a complete A$$H0LE! He first started insinuating inappropriate things amongst the girl/guy ratio of our group. He then kicked us out of the kitchen at 9:30AM so he could start cleaning and then yelled at one of us for eating on the couch (finishing the meal we couldn't in the kitchen). He was overall just an unpleasant guy and kept calling us "terrible" and saying he couldn't wait till we were gone. He was our first impression of icelandic people, but we soon realized he's just miserable, everyone else was really nice. The place itself isn't bad, everything is decently clean and the rooms are decent sized. You can get private rooms (2 per room) with bathrooms either inside or just outside for a good price. But the manager of the place just ruins the whole experience!!! He literally kicked us out on the morning of our checkout...

  • Stayed October 2010, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester, england
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 22, 2010

Me and my partner spent a night squirming through some of the reviews on here before deciding that we had the choice to either go ahead and book the Travel Inn Guesthouse or not have enough money to go on the excursions we knew would be expensive but once-in-a-lifetime. I'm so glad we took the tight route and booked here - granted I wouldn't recommend this as an exceptional honeymoon worthy place but, if you are wanting to travel around Iceland, it's literally over the road from the BSI coach station which will take you to the blue lagoon, Golden Circle, airport etc. (Really really recommend þórsmörk park if the trips are running.)
From the reviews on here I was expecting an experience akin to the 'Hostel' films but instead got more of a harmless 'Fawlty Towers' - the guy everyone is moaning about seemed well intentioned if not a little tactless in making sure everything is OK (our only real encounter was him banging on the door in the evening just to ask if we needed anything!).
Reykjavik is so tiny that the complaints on here that it's 'too far away from the city centre' are laughable - I recommend using a technique called walking and after five minutes you will find yourself in the middle of town.
Was fortunate enough to spend fifteen days in Iceland mainly for work, four of which were spent at the Guesthouse as a holiday - as much as I like Reykjavik the countryside is the real Iceland and you must travel as much as possible to get the most out of your trip - it is an amazing and beautiful place. The one night that I was put up in the Plaza hotel in the middle of town was nice but certainly not worth another sixty pounds a night if I was paying for it.
The Travel Inn Guesthouse is a very adequate and 'get what you pay for' place, but if it allows you to go on one more excursion, or hire a car, by being a third of the cost of anywhere else in the capital then I would certainly consider what you need from your accomodation and get out into the country. In honesty, none of this mattered to us we just took the cheapest room going to be able to see the most of this amazing country. I've dreamed of Iceland every night since I left!
Enjoy your trip!

  • Stayed September 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hessen
Top Contributor
95 reviews 95 reviews
39 hotel reviews
Reviews in 53 cities Reviews in 53 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed November 26, 2009

The only advantage of Travel Inn is that it is just in front the BSI bus station. However that also means it is almost the last building in front of the runway of Reykjavik National Airport with airplanes landing and taking off just above the buildings roof. This only might not bother you, if you have a room in the basement almost without a window.

Yes it is true: Don’t trust the manager Einar. He not only changes bookings as he wishes, but also charges you more than stated on your booking confirmation. Want to know his explanation? Here it comes: As the Icelandic króna went down since the time we made our booking (which stated the total ammount in Icelandic króna, not in USD or Euro), we had to pay more or we should leave.

Once in the evening I heard Einar and his staff discussing what to do, because they had confiremd to much bookings and – now – several times were expacting more people than they could accommodate.

Moreover, they lie as regards facilities. We booked two double rooms sharing one bathrooms. Before making the booking they confirmed that it is only us using the bathroom. However when we arrived we found out that other people also had to use our bathroom as they lived in rooms which neither have toilet nor bathroom.

Breakfast was very poor. We always had to add meat, cheese or jelly by ourself.

When we arrived we found our credit card number written – probably by Einar – in the reservation book lying on the unmanned reception desk so that everyone could read it. When we got home, we found out that, in fact, someone did misuse our credit card number during that time. Finally we got our money back from the credit card company, but it was very troublesome.

So, keep away from this guesthouse.

  • Stayed August 2009, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Travel Inn Guesthouse? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Travel Inn Guesthouse

Address: Soleyjargata 31 | Brautarholt 4, Reykjavik 101, Iceland
Location: Iceland > Capital Region > Reykjavik > Miõborg
Hotel Style:
Ranked #85 of 104 B&Bs / Inns in Reykjavik
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Travel Inn Guesthouse 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Tingo, BookingOdigeoWL, HostelBookers, HostelWorld and Venere so you can book your Travel Inn Guesthouse reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Travel Inn Guesthouse Hotel

Owners: What's your side of the story?

If you own or manage Travel Inn Guesthouse, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.