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“Saga Travel in Akureyri” 4 of 5 stars
Review of Iceland Travel - Day Tours

Iceland Travel - Day Tours
Skogarhlid 12, Reykjavik 105, Iceland
+354 585 4210
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Certificate of Excellence 2014
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Owner description: Iceland Travel is the leading Travel Company, Tour operator and DMC in Iceland. We offer a wide range of high quality services for travelers and travel agents from all over the world. We organize various vacation packages, tours and activities, as well as planning conferences, events and incentive programs.
Colorado Springs, Colorado
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Saga Travel in Akureyri”
4 of 5 stars Reviewed February 25, 2013

Our Northern Lights Tour in Akureyri was "fantastic". Our tour guides( Guisli and Katta(?)) made every effort to aquaint us with local information and opportunities to understand local customs and locations. The opportunity for a second night of viewing the Norther Lights was spectacular, after the first night was rainy.

Visited February 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hrönn R, Internet Sales Manager at Iceland Travel - Day Tours, responded to this review, March 4, 2013
Thank you for your positive comments on Saga Travel! Saga Travel has been Iceland Travel’s long and successful cooperation partner in Akureyri. Our aim is to select the best suppliers around the country, for all our services.

I am happy to hear you were able to view the northern lights, they really are spectacular!

Thank you again for taking the time to write to us.
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London
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17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
“Hidden Powers Tour”
5 of 5 stars Reviewed February 18, 2013

I had very high expectations of my trip to Iceland, and I was not disappointed! The scenery is stunning and we were very lucky with the weather. However, what made the whole country come to life was our guide, Ari Arnórsson. He was brilliant! Just the right mix of information and laid-back fun. He took us off the beaten track to some 'hidden treasures' along the way and even lulled a sleepy bus full of tired travelers into another world with his Icelandic tales and sagas.

The tour itself was perfectly paced with plenty of time to stop and enjoy the sights and tranquility - no sense of being rushed nor hanging around. We covered a lot of ground in the 5 days and saw some spectacular sights. I think we all felt that we got to know Iceland's southern coast, glaciers and volcanoes very well. The hotels were perfectly adequate for our party of 16 and the evening meals very good.

I cannot recommend Iceland Travel enough for their extremely helpful staff, friendly advice and knowledgeable guide. I will definitely return to explore more of this country - and hope to meet Ari again!

Visited February 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iris_Johannesdottir, Sales and Reservations at Iceland Travel - Day Tours, responded to this review, February 22, 2013
Thank you for your wonderful reviews of Iceland Travel as well as the Hidden Powers Tour!
The magnificent nature in the Southern part of Iceland is so amazing with its volcanos, waterfalls, hot springs, glacier lagoons and extreme contrasts.
We try our absolute best to put together tours that let our clients experience the real Iceland and the guides play a huge role in that. We're very happy to hear your satisfaction with the tour, and thank you once again.
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Liverpool, United Kingdom
Contributor
14 reviews 14 reviews
6 attraction reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“these people are the best”
5 of 5 stars Reviewed February 13, 2013

talk about organised, they pick you up when they say they will. They take you were they say they will and they drop you back off. Staff are very knowledgable and friendly

Visited February 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hrönn R, Internet Sales Manager at Iceland Travel - Day Tours, responded to this review, February 18, 2013
Thank you so much for the lovely comment! We strive to provide an excellent service for our customers, so we are very happy to hear how much you enjoyed it!

I hope we will have you here in Iceland again!
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Las Vegas, Nevada, United States
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5 reviews 5 reviews
3 attraction reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
“City tour is complete waste of money”
1 of 5 stars Reviewed December 29, 2012

Reykjavik Sightseeing: Skip this tour. In addition to standard locations you expect to see on a city tour, we were treated to seeing the local public grade schools an junior colleges (multiple) as well as the county hospital. The tour was stopped twice so the driver could talk to his teenage daughters and again so he could pick up & deliver a friend to his house. Very unprofessional and there is not enough to see for a 3 hour tour.

Visited December 2012
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hrönn R, Internet Sales Manager at Iceland Travel - Day Tours, responded to this review, January 10, 2013
Thank you for taking the time to give your comment on this tour.

I am greatly disappointed to hear about your experience on the Reykavík City sightseeing tour.
Iceland Travel has worked with this supplier for many years with great success. I can assure you that this is taken very seriously and the supplier has already been contacted for full investigation.

You can be sure that we will not accept this kind of unprofessionalism.

Please contact our office so we can give you a refund on this excursion.

I sincerely hope you enjoyed the rest of your stay in Iceland.
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Corvallis, Oregon
Top Contributor
149 reviews 149 reviews
50 attraction reviews
Reviews in 83 cities Reviews in 83 cities
184 helpful votes 184 helpful votes
“Reliable, professional”
5 of 5 stars Reviewed December 19, 2012

I like to travel independently, but for my recent short notice Iceland trip, I decided to use a local tour agent for help. Ragnheidur from Iceland Travel did a super job of guiding me through 5 days of sight seeing and experiences. Her recommendations were spot on, and we had literally no bad experiences. Iceland Travel was responsive and friendly. I will use them again....and yes, I will visit again. Cool country!

Visited December 2012
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Iris_Johannesdottir, Service Department at Iceland Travel - Day Tours, responded to this review, December 21, 2012
Thank you for your positive comments on our services and staff.

It’s much appreciated to hear that you were pleased with your stay in Iceland and the tours you joined, as we strive to make our customers holiday in Iceland a really memorable experience.

We look forward to have you here in Iceland again!
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