I wasn’t going to write a review of this hotel as although I wasn’t satisfied I didn’t really look into the hotels in Iceland, and (wrongly) relied on this hotel’s (at the time) number 1 rating. The fact is that no matter where you go in Iceland, you’re going to need to either take various tours, or like us hire a car as the sights of Iceland are very far apart. So as a frequent Tripadvisor surfer I relied on the hotels rating and booked after the quickest of looks around to compare prices as location doesn’t really come into it and “Normally” Tripadvisor’s rating gets the quality right.... But I feel everyone may be thinking the same thing which is why this hotel gets such a high rating.
During my stay I had various issues with these apartments. The first being the parking, the hotel amenities state there is parking, there is not, there is a pavement right out front that you could fit two cars on and people do park here, but there are no signs telling you that you can do so. Also with this many apartments to advertise “parking” and to only have 2 spaces is very misleading. Parking on the street is via parking meters with tow away signs and parking attendants all over the show. I had to circle the local blocks for a while every time we came home to find somewhere to park which certainly isn’t ideal. This also meant the walk to the apartments and the what seemed like ten minute wait for someone to let us in after sounding the ridiculously loud buzzer god know how many times very unpleasant. Especially in the rain, and when you have to let them know in advance your arrival time, so they can be “prepared for your arrival”. The Second issue being the apartments themselves... There isn’t much luxury; the studio apartment we stayed in was laid out like the following from left to right.
Wall / 2 foot of walk way /double bed (with two single duvet covers) / 1 foot of useable walkway / overhanging breakfast bar / three foot of walkway filled with large stools / kitchen units.
You feel very crammed in and have to bend yourself around the fittings and furniture. I wouldn’t dream of trying to even use the kitchen it would be a nightmare. The other flaw with this layout is the fridge/freezer… these as everyone knows make a humming noise. Well imagine this in your bedroom, in a confined space, so you have extra echo, it was unbearable…
Our toilet was also broken, as you push the flush the whole thing (made from the flimsiest of plastic) creaks and cracks and tilts and getting the toilet seat to sit still on the toilet was like a gameshow challenge… On our last day we even had a decorator repairing and painting our bedroom window, I’m all for the improvement of these apartments, but as the windows are only covered by a loose pattern net curtain and has three drop blinds which don’t completely cover the windows, couldn’t this wait till we were out? This was Iceland’s peak season after all.
There was in our welcome pack with our invoice a problem sheet for you to report any problems they had missed and I was all for filling it out, unfortunately the entire welcome pack was removed from our room’s table the first time we left the room unattended!
The only shining feature of these apartments is the location... And this is just due to the fact it’s near to local shops restaurants etc so you can easily walk to these. It’s also pretty easy to drive from here to the main roads. There are no picturesque or noticeable views nearby and everything in Iceland is so far apart it’s hard to see this as a big selling point.
Overall I was very disappointed,
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.