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“Nice hotel” 4 of 5 stars
Review of Grand Hotel Reykjavik

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Grand Hotel Reykjavik
4.0 of 5 Hotel   |   Sigtun 38, Reykjavik 105, Iceland (Formerly Top CityLine Grand Hotel Reykjavik) (Laugardalur)   |  
Hotel amenities
Ranked #27 of 51 Hotels in Reykjavik
Stavanger
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Nice hotel”
4 of 5 stars Reviewed July 9, 2013

We stayed 6 nights and had a very nice stay. The personnel in the reception was very service minded and assisted us very well to make our bookings of day trips and car rental. Location was super for us that enjoy walking to and from town. Lobby is nice and friendly. Breakfast is good, could be a bit crowded.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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727 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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  • Spanish first
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 9, 2013 via mobile

Hotel was clear and nice.
Location of this hotel is ideal.
Walking distance to city center. Main bus routes running near and bus stop are not so far away from the hotel.

Only big minus was early breakfast wich was disaster but normal breakfast is excellent.

Staff is friendly and booked tours we request.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 8, 2013

We needed a twin bedded room. No problem, double switched straight away. Price of drinks. No problem. Happy hour 5pm to 7pm drinks half price. The one night we dined in the hotel excellent food but 6400 Icelandic Krona (£36 each). Excellent Italian Restaurant in town (350 IKR bus fare each way) two meals for 6000 IKR.

Room Tip: Choose room overlooking seaboard on floor 9 or above
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  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roswell, Georgia
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 6, 2013

A decent hotel near downtown; but not close enough to walk. A clean and inviting lobby area with a small bar. Rooms are smallish, but clean and comfortable - somewhat of a typical nordic hotel. Abundant free parking and easy to find once you get the hang of the downtown area. Staff is helpful and friendly. Breakfast is served in a large room and has pretty good variety - includes breakfast meat & cheese and some warm options. Pricing for hotel varies wildly and I would be less excited about this hotel in proportion to the amount per night exceeding $250 USD.

Room Tip: There are two sections to this hotel; the older section on the left side and the tower on the left...
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Hotel_R, Guest Relations Manager at Grand Hotel Reykjavik, responded to this review, July 26, 2013
Dear Helmut B,
Thank you for taking the time to give us your feedback and we thank you for your kind words about our staff. I have forwarded them your comments and we are glad to hear we are doing a good job. It is also good to hear that you enjoyed our breakfast; we try to offer a wide selection to accomodate different tastes.
Rates vary depending on demand, but we try to offer competitive prices at all times and good value for our guests.
We do hope you will visit us again someday in the near future.
Best Regards,
Maru
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 4, 2013

We had a 4 night stop here whilst taking part in the midnight sunrun and hiking trip. Arrived early, our room was ready so could go straight in. Room a good size for 3 adults, extra bed put in and very clean, excellent bathroom. The hotel was slightly further out of downtown Reykavic than expected. Plenty of free parking. It does overlook a busy road so some traffic noise when in the facing rooms. Breakfast very good, but would advise arriving no later than 9..15 as they seem to stop refilling and you may be left with the remnents. Staff very helpful, Reception area spacious and bright with wi fi, bar and cafe. We didnt eat in the restaurant.
We didnt manage to source a brilliant rate, but overall very goos

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CORK
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 3, 2013

After booking and paying for this in January we had two nights booked after spending the 1st night of our trip on floor 2 and with the noise of the Atrium when checking out i asked for our last night at the end of our trip away from this as our daughter 13 was with us. Arrived on the 27th to be booked into Floor 1 next to the Atrium, arrived no extra bed, went to reception and was greeted with rudeness from a blond guy with a beard who spoke to me like i was totally stupid to even ask. As we were leaving at 3.30 a.m we wanted to go to bed early. SIX yes SIX hours later after two calls to reception and now 8.30 a guy arrived with a COT i told him the child is 13 - already confirmed with reception TWICE, he went away and then wheeled in a bed and left. My husband and i moved their furniture to fit the Bed in and then we spent the next 5 hours under pillows trying to get the noise level down. Totally ruined our last day/night as we had an 18 hour trip home the next day - this is the WORST hotel i have ever stayed in and if you have kids AVOID as well as floor 1 and 2 - we had stayed in 2** 3*** and this alledged 4*** FORGET IT! Disgraceful treatment and at the price - we were so angry but the incredibly rude guy on reception was the limit...

Room Tip: Avoid anywhere near the atrium
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  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 1, 2013 via mobile

Arriving early at 9am we were upgraded to a junior suite, even though we had booked through an online site which doesn't normally allow upgrades. The atrium with Ragnarok artwork and a little waterfall is beautiful. Staff is friendly and knowledgeable and booked any tours we requested easily.
Location is ideal. About 20 minutes walk to downtown along the main shopping street or 30 along the seawall. 10 minutes walk to Kringlan which is a big indoor mall. Within 5 minutes walk are a 24 hour store, a pharmacy and 7-8 restaurants if you don't want to eat at the hotel.
Also within 5 min walk is a big park with a petting zoo, skating arena, and the biggest geothermal pool. One of us did a 5k run there.
The thing about the Grand is its environmental policy. Multiple measures are in place.
It was under construction in the restaurant area but they were nice about it.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand_Hotel_R, Guest Relations Manager at Grand Hotel Reykjavik, responded to this review, July 15, 2013
Dear drncc1701,

Thank you so much for your feedback at Grand Hotel Reykjavík. When I shared your comments with the reception staff they glowed with delight. We are glad to see you took the time to familiarize with the Ragnarok Artwork. Our Restaurant has officially finish renovation, but our conference lobby its being completely refurbished. We are very happy to see that you took note of our environmental policy and that you enjoyed the surrounding facilities.

We do hope you will return someday, and thank you for your thoughtful review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Reykjavik

Address: Sigtun 38, Reykjavik 105, Iceland (Formerly Top CityLine Grand Hotel Reykjavik)
Location: Iceland > Capital Region > Reykjavik > Laugardalur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Reykjavik
#14 Luxury Hotel in Reykjavik
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hotel Reykjavik 4*
Number of rooms: 311
Official Description (provided by the hotel):
Grand Hotel Reykjavik is a first-class, four star hotel for business travelers, conference guests and tourists who demand excellent service and facilities. Grand Hotel Reykjavik is now the largest hotel in Iceland with a total of 311 rooms and 15 meeting and conference halls, seating anywhere from 6 to 470 people. Grand Hotel Reykjavik is a member of Top International.The hotel is situated in a quiet area within a short distance from all services, recreation and business centers. ... more   less 
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Also Known As:
Top Cityline Grand Reykjavík

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