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“Clean, friendly and good location” 4 of 5 stars
Review of Hotel Klettur

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Hotel Klettur
3.0 of 5 Hotel   |   Mjolnisholt 12 - 14, Reykjavik, Iceland   |  
Hotel amenities
Ranked #20 of 49 Hotels in Reykjavik
Driffield, United Kingdom
Top Contributor
78 reviews 78 reviews
12 hotel reviews
Reviews in 46 cities Reviews in 46 cities
35 helpful votes 35 helpful votes
“Clean, friendly and good location”
4 of 5 stars Reviewed March 11, 2014

Stayed here twice in March 2014.
Good location, clean and very well organised.
Near to main shopping are and restaurants, all in walking distance, weather permitting (!)
"Happy Hour" disappointing, who wants two glasses of weak beer for the price of one? Not me thanks.
Breakfast from very early in morning for those with early flights (5am) so good value.
No tea or coffee in the rooms though.

Room Tip: Take your own tea bags
See more room tips
  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klara Jenny S, Guest Relations Manager at Hotel Klettur, responded to this review, March 20, 2014
Dear PickyDinerYorks

Thank you for your review and your stay in hotel Klettur.
Glad you decided to stay with us again.
Sorry to hear that the "happy hour " was not like you expected. We have 2 for 1 in beers and than we often have another special deals going on as well.
Concerning the kettle we only have it in deluxe rooms at the moment. :)

We hope to welcome you again in Iceland
Best Regards Klara
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666 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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English first
Gillingham, United Kingdom
Top Contributor
93 reviews 93 reviews
86 hotel reviews
Reviews in 75 cities Reviews in 75 cities
216 helpful votes 216 helpful votes
3 of 5 stars Reviewed March 10, 2014

Clean and functional hotel which we stayed in for 4 days on a recent weekend trip to Iceland. Staff are grat and very helpful.
Rooms clean und functional but on the small side with maybe lack of charging points.
Simple continental breakfast available which was ok.
Double bed was 2 singles (with 2 single duvets) pushed together.
Building work: We emailed the hotel in August about the work, and they replied as follows:
"The construction should be finished next spring 2014. The noisy part of the construction is over so you will not hear much from them and any noisy work they have to do is normally done in the middle of the day when the hotel is pretty much empty.
Kind regards, Kristján"
We beg to differ on this. The work woke everyone up by 08:00, and the conctruction looks as if its another 1 year before completion - at least. One property next door is half done, and the other behind the hotel is only having the foundations set.
Thankfully as most people (including us) had activities most days, its not a major issue, but if you want a lie in, the forget it!
Location is good, about 5 minutes walk from the bottom end of the main drag.
Would have had 4 stars apart from the construction.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klara Jenny S, Guest Relations Manager at Hotel Klettur, responded to this review, March 20, 2014
Dear JW2507

Thank you so much for your stay in hotel Klettur.
We really appreciate your review and glad you liked our facilities, breakfast and our great staff!

Good to hear that the construction site did not bother you to much. Reykjavik is a growing city and these sites are pretty common in the downtown area, luckily that is just for short period of time.

Hope to welcome you again here in Iceland :)

Best Regards Klara
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Welwyn Garden City, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2014

We were originally booked into the Best Western Hotel in Reykjavik, but on arrival we were told they were full, so we were then moved to the Hotel Klettur.
We were pleasantly surprised. The hotel was more central, and the staff were very friendly and helpful. The rooms were clean and tidy, and big enough for our 3 night city break. Continental breakfast was included, of which there was plenty of choice. Hot drinks and juice were free flowing.
We would book this hotel again if we returned to Iceland, which we intend to do in the future.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klara Jenny S, Guest Relations Manager at Hotel Klettur, responded to this review, March 20, 2014
Dear Lynda E

Thank you for your review and your stay in hotel Klettur.
Glad you liked what Klettur has to offer.
We were lucky that your other hotel was overbooked and you liked us so much than we might enjoy your stay again in Iceland.
Looking forward welcoming you again in nearest future :)
Thanks for everything!

Best Regards Klara
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Ballachulish, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2014

Nice clean hotel,staff very nice, knowledgeable and friendly. Great location handy for old town,bus station, shops and bars. Happy hour limited choice but good value. Excellent continental breakfast we couldn't fault it and queue at toasters caused by people preparing toast for 6 or 8 people at once rather thoughtless but then...kind of par for the course these days with certain nationalities. One con in room need for more electrical outlets for charging etc of electronic devices a bar extension would do the job.. There is a construction site next door we were on 2nd floor and did not find it particularly noisy. To us poorly served in our home country Wi-fi good but needs to be extended to rooms. Wouldn't hesitate to recommend it. Hotel was hot but this is relative to your own way of life we live in Highlands of Scotland and do not have a 25+degrees super-heated home so temp is relative..

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klara Jenny S, Guest Relations Manager at Hotel Klettur, responded to this review, March 20, 2014
Dear JW2507

Thank you so much for your stay in hotel Klettur.
We really appreciate your great review and very glad that you will recommend us.
Good to hear that the construction site did not bother you. Reykjavik is a growing city and these sites are pretty common in the town area, luckily that is just for short period of time.
We can gladly inform you that we have now wireless network in all rooms in Klettur for free so next time you can enjoy wireless everywhere in the hotel. :)
Good to know you enjoyed the temperature in the rooms apparently we are a like in that way that Icelanders intend to heat their apartment maybe to much as well, since we know how cold it can get when it is freezing outside. :)

Hope to welcome you again here in Iceland :)
Best Regards Klara
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Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 8, 2014 via mobile

Pros: efficiently run, helpful, courteous and knowledgeable staff at reception, clean tidy rooms, decent breakfast selection, central location.
Cons: next to a building site with workers starting bang on 8am each morning, poor wi-fi, flimsy walls that don't screen noise from nearby rooms very well, heating controls didn't seem to work well as our room was often too hot despite turning the control down.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klara Jenny S, Guest Relations Manager at Hotel Klettur, responded to this review, March 20, 2014
Dear Tim B

Thank you for your stay and your review on hotel Klettur.
Glad you liked our staff, rooms, breakfast and location. :)
Unfortunately there is some constructions going on in the neighborhood of Klettur which will be over in few months sorry that this caused inconvenience for you. They are building an apartment building very quickly and will very soon turn to the inside of the building. Reykjavík is a growing city with many construction sites all around the city .

Concerning the heating we Icelanders intend to heat up our houses sometimes maybe to much. It is just so cozy to get inside and enjoy the warmness after a cold day outside. We do have floor heating in most of our rooms and it takes some time for the heat changes to catch up in the cold.

We hope to see you again in Iceland
Best Regards Klara
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Aylesbury, United Kingdom
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 8, 2014

Hotel Klettur is a new hotel in a good central location. It is clean, good value and comes with breakfast. The rooms are average size for a city hotel. The central location is important as there is no evening restaurant here.

Considering this hotel has been built in the last few years there have been some glaring mistakes in the room design. For starters there is no in room wifi, free or otherwise. This is quite a downside for me. Also there are no next to bed power sockets for charging phones. This I also found to be bad design.

Otherwise as a room to sleep in, this hotel is a good value choice.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klara Jenny S, Guest Relations Manager at Hotel Klettur, responded to this review, March 20, 2014
Dear jpsinclair

Thank you for your review and your stay in hotel Klettur.
Glad you liked the location in the city center.
Regarding the wifi in rooms: When Klettur was built, we decided to put wired wifi in all the rooms and the reason for that was wireless network can become very slow when many are using at the same time. But now since everyone is up do date with newest technology :) we can happily inform you that we decided to put wireless network in all rooms in Klettur hotel and it is up and running now and of course free of charge!! :)
Regarding the sockets in the rooms unfortunately there are very few rooms which were designed like that but we tried to put the sockets as close to bed as possible.
We hope to see you again in Iceland :)

Best Regards Klara
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Edinburgh, United Kingdom
Top Contributor
81 reviews 81 reviews
57 hotel reviews
Reviews in 57 cities Reviews in 57 cities
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed March 7, 2014

We chose Hotel Klettur for its (relatively) reasonable price, and had two rooms for three nights during February 2014.

The rooms were okay - not spacious, but comfortable enough. There wasn't much difference between the superior room and the basic - ours had coffee making facilities and a litte more space.

As many people have said, and the hotel is beside a building site. This did not disturb us too much, however, and it has excellent free parking. (We had worked out that with the cost of transfers from the airport for four of us, and wanting to do the 'golden circle' that hiring a car would be economical, and it was.)

The staff were nice enough, and there was bar.

The downside:
- very poor internet, slow and only available in the lobby
- poor breakfast, stupidly organised, with a queue for coffee and toast (the only hot items to be had)

A fine place, but I'm confused by all the 5/5 reviews here. It's just not that good.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klara Jenny S, Guest Relations Manager at Hotel Klettur, responded to this review, March 19, 2014
Dear ManorRoad

We are very sorry to hear that Klettur hotel was not like you expected it to be.
Regarding the queue in breakfast time is probably caused by many people/groups leaving at the same time unfortunately that must have been one of the few days when we have large groups since this is not very common in Klettur. Glad that you liked the staff and the bar.

We hope to see you again in Iceland :)
Best Regards Klara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Klettur

Address: Mjolnisholt 12 - 14, Reykjavik, Iceland
Location: Iceland > Capital Region > Reykjavik
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #20 of 49 Hotels in Reykjavik
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Klettur 3*
Number of rooms: 86
Official Description (provided by the hotel):
Hotel Klettur is a beautiful first class hotel, a stone´s throw from downtown. The hotel´s name is derived from the rock that breaks through the wall on the first floor. When choosing the color theme and the interior decoration for the hotel we had in mind the unique color scheme of the Icelandic nature.Hótel Klettur has 86 rooms, of which there are 66 Standard rooms and 20 Deluxe rooms. The rooms are all modern, bright, spacious and well quipped. The Deluxe rooms are located on the top two floors of the hotel and have a shared lounge and balcony facing south.In every room you will find a refrigerator, telephone, satellite TV, internet connection, ironing board, clothing iron, hair dryer and a safe.Hótel Klettur is well located in Reykjavík, only about two minutes walk from the main bus terminal and Laugavegur shopping street. The hotel is within 2 km walking distance from all the major sights and only about 1,6 km from Harpa concert hall and conference center. ... more   less 
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