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“Nice hotel with great staff.” 4 of 5 stars
Review of Hotel Klettur

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Hotel Klettur
3.0 of 5 Hotel   |   Mjolnisholt 12 - 14, Reykjavik, Iceland   |  
Hotel amenities
Ranked #20 of 48 Hotels in Reykjavik
Hunstanton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Nice hotel with great staff.”
4 of 5 stars Reviewed January 1, 2014

I liked this hotel. We stayed over Christmas so most things including the hotel bar were closed but that was well advertised. The room was very clean and comfy though I missed a kettle. The staff were just lovely and really helpful, there was a lot of rearranging of outings to be done as some things were cancelled due to bad weather and they dealt with everyone in a really calm and efficient manner - which I get the feeling is the general Icelandic way of doing things. It's not anything flash but the hotel has a nice feeling about it.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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665 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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English first
Felpham, West Sussex, UK
Top Contributor
65 reviews 65 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 31, 2013

The hotel chose us - being part of the 4 night IcelandAir package. Reviews seemed 'OK to good' and I can report that 'OK to good' is about right. Very clean rooms, comfortable bed, very friendly and very efficient staff, adequate breakfast, and within a short walk of the town. Although you don't go to a hotel because of the TV reception, the number of UK TV channels was a bit of a bonus for the 2 hours after an evening meal. Reykjavik in December is not good for lazy late evening strolls! Although if we had been strolling the streets at 11 pm, we might have seen the Northern Lights from right outside as our friends did a few days after we'd been there! A few minor quibbles - the lighting in the room is not quite enough for reading easily, the bathroom basin is designed so that there is no plug - (real waste of water). Would I go there again? - yes I would.

Room Tip: At either end - away from the lifts and away from the building site.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ojai, California
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 30, 2013

We arrived here early on a dark and unusually cold morning in early December during Iceland's coldest weather in 50 years (or so we were told). We arrived following an all night flight from L.A. via Seattle. Having read the reviews here, we knew it was possible to pay a small fee and get an early check-in if a room was available. We paid the equivalent of $17 US for our room on the lobby level. It was perfect. We had wifi (due to the location), the parking lot across the street was available and everything was just fine with the room. The staff at the Klettur was friendly and very helpful. Despite the -18 degrees C, the clerk directed us to a local restaurant which was exactly what we wanted and wasn't too far a walk. The morning buffet was quite good - however, the coffee was extraordinary. A reviewer mentioned bringing your own cup (which I did). Don't bother. The coffee comes from the machine premeasured for their own cups. Just have a second cup, and perhaps and third or fourth. It's that good. We had heard for so many years that Iceland would "break the bank" - we were so pleased that this hotel was an excellent value and we would definitely stay there again. There is one thing which would have improved our stay, and that was there is no restaurant whatsoever operating following the buffet breakfast. The bar could have used a few edibles for evening on a freezing cold night.,

Room Tip: If wifi is important to you, make certain you are in a room where it reaches. In the dead of winter...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Albuquerque, New Mexico
Top Contributor
98 reviews 98 reviews
33 hotel reviews
Reviews in 43 cities Reviews in 43 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed December 28, 2013

Hotel was clean, bright, modern. Not far from centre of town, easy walk to all the major sites. We had problems with the first room we were given (no heating), so went to another one. The breakfast was adequate, basic with cold cuts. A request for a different pillow was ignored, so be prepared for that. The lobby does get crowded but we waited downstairs for our bus and it wasn't too bad. The night we arrived the town was still thawing from a snow they'd had and it was very treacherous to get to a restaurant. Construction at the site next door was still ongoing when we left.

Room Tip: You might inquire about the construction next door and see if there is a room farther away from it.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bristol, United Kingdom
Top Contributor
132 reviews 132 reviews
25 hotel reviews
Reviews in 47 cities Reviews in 47 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 27, 2013 via mobile

This was our 3rd trip to Iceland in 18 months and we chose to retirn to this hotel. Compared to some the rooms are quite spacious, heating is excellent and we really like the location. Situated about 200 metres from the bottom end of the main shopping street is has a Thai eating house (Yummi Yummi?) 100 metres away and is just 20 minute stroll to the bottom of town, 10 minutes from waterside etc. A good small supermarket is also nearby.
For places to eat cheap see seperate reviews on Noodle Station etc.
Breakfast is standard but fresh cold buffet which although 7-10 when we were leaving early staff put it out early (6.15) for us.
Staff were knowledgable and helpful with trips, transfers etc and Yule lads shoes outside rooms for Christmas a nice touch. Our 2nd Christmas here. Would no doubt return here.

  • Stayed December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed December 23, 2013

In a place like Reykjavik where pretty much everything is expensive most people need to economise somewhere and we happily did this with our choice of hotel.

The Hotel Klettur is a good mid range hotel, just a little way off the main shopping/tourist in Reykjavik. Everything is clean and the hotel receptionists were reasonably efficient, although two separate requests for more pillows in our room were seemingly ignored.

Breakfast is of the standard cold buffet type and is served between 7-10am which is rather handy, although with building work taking place from around 8am during the week it's unlikely that you would be able to sleep in at the moment anyway.

We paid extra for a superior room on the fifth floor and we were rewarded with a great view of the sea. This gave us more than adequate space and also a kettle for those that are interested.

The hotel also played along with the Icelandic Folk Story of the 'Yule Lads' who at this time of year either leave a gift or a potato in the shoes of children who leave their shoes outside the door. We duly received chocolates and Satsuma's - a nice touch!

Overall, a fair choice.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 22, 2013

We stayed for a long weekend for the Northern Lights and Whale Watching package (both of which we didn't see anything) in mid December.

It has stylish, minimal and modern decor throughout the hotel - nothing is dated or tired. The reception area is quite small and does get rather claustrophobic when a large group of people are checking in.
Our room was spacious and clean. Free shampoo, conditioner and soap was available but unfortunately no kettle which we really missed after the cold days trekking outside.

Comfy and thick bedding, never cold inside (in fact, sometimes it was just like being on holiday in a more southern country because it became stiflingly warm!)

You get a good selection of the main British TV channels, but no free Wifi to connect to.

A fantastic, hot, powerful shower which didn't smell of sulphur like we anticipated. After a long day of hiking about in the wind, this was greatly looked forward to.

The included breakfast was basic. Toast, cold tomatoes and boiled eggs, cheese and ham slices, a selection of cereals and jams. A help yourself style buffet served 7-10am.

At the reception, all of the staff speak brilliant English. On the first and last night, our key card didn't open the door and a polite and friendly technician was sent out. She couldn't fix it so we were offered either a room change (which we declined as we were already unpacked) or to have the housekeeping key, which was very kind.

Views of snow-capped mountains and brisk blue sea are spoilt somewhat by the surrounding construction work. The echoing sounds of drilling and hammering began at 8am one morning - not a very pleasant alarm clock.

Also, with regards to noise, the hotel room walls appeared to be very thin. We could hear the conversations of our neighbours, hallway doors slamming and even, quite imposingly, the man urinating in his toilet!

It is a very short distance to the main centre road, bustling with shops selling gifts, clothes, music, sweets and a Christmas market at the end. Cafes, bars and restaurants saturate the area and so there is no shortage of places to eat. We definitely Vegamot restaurant. However, EVERYTHING is expensive over here so keep that in mind. A beer or cocktail can easily work out at £10!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Klettur

Address: Mjolnisholt 12 - 14, Reykjavik, Iceland
Location: Iceland > Capital Region > Reykjavik
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #20 of 48 Hotels in Reykjavik
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Klettur 3*
Number of rooms: 86
Official Description (provided by the hotel):
Hotel Klettur is a beautiful first class hotel, a stone´s throw from downtown. The hotel´s name is derived from the rock that breaks through the wall on the first floor. When choosing the color theme and the interior decoration for the hotel we had in mind the unique color scheme of the Icelandic nature.Hótel Klettur has 86 rooms, of which there are 66 Standard rooms and 20 Deluxe rooms. The rooms are all modern, bright, spacious and well quipped. The Deluxe rooms are located on the top two floors of the hotel and have a shared lounge and balcony facing south.In every room you will find a refrigerator, telephone, satellite TV, internet connection, ironing board, clothing iron, hair dryer and a safe.Hótel Klettur is well located in Reykjavík, only about two minutes walk from the main bus terminal and Laugavegur shopping street. The hotel is within 2 km walking distance from all the major sights and only about 1,6 km from Harpa concert hall and conference center. ... more   less 
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