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“A rough start that worked out well” 4 of 5 stars
Review of Hotel Borg

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Hotel Borg
4.0 of 5 Hotel   |   Posthusstraeti 11, Reykjavik 101, Iceland   |  
Hotel amenities
Ranked #27 of 49 Hotels in Reykjavik
Toronto
Top Contributor
160 reviews 160 reviews
19 hotel reviews
Reviews in 46 cities Reviews in 46 cities
85 helpful votes 85 helpful votes
“A rough start that worked out well”
4 of 5 stars Reviewed July 7, 2014

A booking snafu started us on a downward slide when we were told at the last minute that we couldn't be accommodated and were booked by Borg at another hotel that did not meet our expectations. However a visit back to Borg resulted in getting rooms, not at the level booked but then upgraded the second night. The staff are beyond all expectations, particularly Raquel. They bent over backwards to help us and recommended the wonderful restaurants we went to. The rooms in the newer section are particularly nice. The mattress was a little soft for my taste but heated bathroom floors and towels racks are such an appreciated luxury.

It is a beautiful central location walking distance to so much. I would definitely stay there again and recommend it highly.

Room Tip: Overlooking the square is the prettiest but Friday and Saturday night revelers, especially during th...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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485 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami, Florida
Top Contributor
73 reviews 73 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed July 6, 2014

This hotel is in a very unique
Older Art Deco boutique building right in front of a small park and next to the parliament building in downtown Reykjavik. Very close to the best restaurants and bars. Check out Prikid for a local bar at night or Austur which is more a club. The rooms are ok, nothing special. The comforters are very comfortable and the mattress is quite comfortable as well. The bathroom is sufficient for it's need. A large shower and one vanity. The shower seemed to never drain properly which was also a problem into parents room. The room was completely fine for our needs since we were barely in it.

Most of the staff were very accommodating. Housekeeping was always very efficient and made up the rooms as soon as we left or shortly after. The front desk also was very accommodating. I did not experience bad service like some of the other reviews said. RACHEL and TOMAS were extremely accommodating to our needs and went out of their way to
Make sure we were happy. The only serious issue we encountered was my parents having to move rooms for one night out of their suite because they were overbooked. The hotel moved their luggage and moved it back to another suite the next day while we were out. Never had any issues with breakfast staff, they were also very accommodating however they did not smile much.

All in all this hotel is centrally located in the city and has very nice staff who are always willing to help. Although the hotel is a little older it definitely suited our needs. We checked out some of the other comparable hotels in the area and we did not feel they were any better.

Also check out Kol for dinner one night!! Sooooo good!

Stayed July 2014
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Northern Virginia, USA
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 2, 2014

The hotel is very conveniently located near restaurants, shops and other attractions. The staff was extremely KNOWLEDGABLE, helpful in booking tours and transportation and were friendly throughout. The rooms were surprising large for Europe, with comfortable beds, nice showers, room safe large enough for a laptop (and with an outlet in it). The breakfast buffet was very nice, but a bit pricey.

On a vaguely related note, EVERYBODY we met in Reykjavik was friendly.

Stayed July 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Top Contributor
224 reviews 224 reviews
20 hotel reviews
Reviews in 67 cities Reviews in 67 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed July 1, 2014

A well preserved art deco hotel, carefully modernised, beautifully designed down to small details like the headboards of beds, with all amenities you would expect, centrally located on Austurvöllur and so within easy walking distance to the old town, the port and the shopping and entertainment areas. Breakfast is buffet-style in the restaurant (which otherwise was closed during our stay, unfortunately), quite a good choice with some Icelandic specialities including cod liver oil and excellent skyr. Reception and concierge were friendly but in a Scandinavian sort of way, that is to say even though we had a large number of suitcases and bags no one offered any assistance. Never mind - we enjoyed our stay and would definitely go back. The concierge was helpful with arranging tours as well. Free (and pretty good) wi-fi.

Room Tip: Obviously rooms looking out onto the square are best; traffic notwithstanding our room was quiet.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bradford-on-Avon, United Kingdom
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 29, 2014

Stayed here for one night, and barring an incident with an allergy (more our fault than the hotel's), it was thouroghly enjoyable. The art deco design was eye catching and the staff were very helpful. The rooms were very luxurious and spacious- we particularly liked the addition of the sliding door into the parents' room! The food was exquisite, and well deserving of its high status, but the pudding clearly had nuts in where we had forewarned the staff- this put a considerable downer on the trip, but it was by no means entirely the fault of the hotel.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Albuquerque, New Mexico
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 25, 2014

I love the look of the hotel. The staff were very friendly and helpful. Even before I arrived they helped me by organizing tours. The location is great for walking around. I would love to go back. Really, one of my favorite all time hotels.

Room Tip: Do not book a small single room. Too tiny by American standards. The next step up is lovely.
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  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Espoo, Finland
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 25, 2014 via mobile

The location was superb, but then that is the case for most downtown hotels since the main attractions and restaurants are all within walking distance.

The room was spacious, clean and kept so by the housekeeping. The minibar was either broken or switched off because all the beverages were warm. I also did not manage to lock the safe so I suppose it was faulty as well. Since I had no use for either of the equipment I did not complain, so I have no idea how the staff had responded in case I had asked to fix the minibar and the safe.

Apart from the breakfast, the hotel no other services. Breakfast is not included in the room rate, it costs extra ISK 2800 per person, day. If you want to fix your own breakfast, there is a small store selling food open 24h just round the corner.

I checked all the usual booking sites for a reasonable rate. To my surprise, CWT Kaleva (Finland) had the best deal for accommodation + airfare.

P.S For transfer from/to Keflavik, you may want to consider Gray Lines (www.airportexpress.is), as their terminal is less than 100 meters from the hotel. In case you use the apparently more popular Flybus, you need to change to/from coach to a minibus at the BSI bus terminal.

Stayed June 2014, traveled with family
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Additional Information about Hotel Borg

Address: Posthusstraeti 11, Reykjavik 101, Iceland
Location: Iceland > Capital Region > Reykjavik
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Reykjavik
#9 Romantic Hotel in Reykjavik
#10 Luxury Hotel in Reykjavik
#13 Family Hotel in Reykjavik
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Borg 4*
Number of rooms: 56
Official Description (provided by the hotel):
If ever Reykjavik's history could be contained in one building, Hotel Borg is a living, breathing time capsule that has only improved with age. Guests are surrounded by luxury in Art Deco that extends to every corner of the space and brings the past confidently into the present. Hotel Borg's 56 rooms go even further to create an individual experience for every guest. Custom-made furnishings employ three different kinds of wood and five distinct varieties of leather to capture the Art Deco style, interpreted with distinctive character in every room.Veneered parquet flooring and period globe lamps combine with radios, telephones and flat-screen televisions by Bang & Olufsen. Hastens beds in our Suite and Deluxe rooms provide a full range of modern comforts in a truly authentic atmosphere. ... more   less 
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Also Known As:
Borg Hotel Reykjavík

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