We booked a private Golden Circle Tour for 11 people. We chose IGT because they were the only group willing to pick us up in Reykjavik in the AM and drop us off at the Northern Light Inn at the end of the tour, with our luggage in the same minibus.
There was apparently some miscommunication before the tour began. Our guide, Helgi, was late and when he arrived he was not aware that all 11 of us had our luggage and would be going to the NLI. But the minibus was big enough and we managed. He also told us up front that he needed to be back in Reykjavik by 5:00 PM that day and that sense of being on a deadline pervaded the whole day.
That being said, we enjoyed our trip. Helgi was an excellent story teller and kept us entertained all day. He arranged the stops so that we avoided the big tour buses. And notwithstanding the timing issues, Helgi did make two extra stops for us, at a smaller waterfall and a large crater. The path at the crater was very icy and Helgi helped us navigate it.
I recommend this tour to others.
Two other points about IGT. First of all, they have a transportation service that will pick you up at the airport in a minibus and take you directly to your Reykjavik hotel (no transfers) at about the same price as the flybus. The driver will meet you when you leave passport control with a sign with your name. Excellent driver and I highly recommend this service which you can book on the IGT website.
My girlfriend and I also booked a South Coast Tour through IGT after the rest of our group went home. IGT was the only one willing to pick us up and drop us back off at the Northern Light Inn (using the aforementioned transportation service, an extra cost option). After the driver picked us up that AM, we found out that we would be going on the tour offered by another small tour company because we were the only two people who signed up with IGT that day. We enjoyed our tour and found out that it is very common for the small tour groups in Iceland to combine tours, they all know each other and it is cost effective. No real problem here but would have appreciated being told in advance of this arrangement.
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