We were a group of 8 senior citizens, one of who has MS and need a mobility scooter. This was no problem for Stefan who picked us up at the dock-side from our cruise ship. He had removed the back seats of the vehicle in order to accomodate his scooter.
Stefan gave us a very comprhensive 3+ hour tour of Reyjavik. Extremely informative, and as he was using a microphone, no-one had any problems hearing him. He was brilliant and all of us could not praise him higly enough.
At the end of the tour, the basket of the mobility scooter was accidently left in his vehicle. Stefan took it to the security gate, but nhey for reasons unknown, could not be bothered to put it on the ship. Stefan did no more but went back, collected it and has noe arranged for it to be returned by post.
Thats what you call service!
From the first moment I had contact by e-mail with Stefan, he was a pleasure to deal with. You would be mad not to book if yourself.
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