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“Good service” 5 of 5 stars
Review of Reykjavik Excursions

Reykjavik Excursions
BSI Bus Terminal | Vatnsmýrarvegi 10, Reykjavik 101, Iceland
+354 580 5400
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Ranked #95 of 208 activities in Reykjavik
Type: Tours
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Attraction Details
Owner description: Reykjavik Excursions is the leading organizer of coach and bus tours in Iceland. A fully licensed tour operator and travel agent that offers day trips and guided tours, travelling all over the country since 1968. Our buses offer free wireless internet allowing you to share your experience right away.
Useful Information: Activities for older children
Montreal, Canada
Contributor
13 reviews 13 reviews
6 attraction reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Good service”
5 of 5 stars Reviewed May 17, 2013

A bunch of different excursions available. The guides are excellent and know very well what they are talking about!! They take you to see all the bests things in the different places!!

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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541 reviews from our community

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London, England
Senior Contributor
29 reviews 29 reviews
4 attraction reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
“Friendly, efficient, punctual and helpful.”
5 of 5 stars Reviewed May 17, 2013

I took the Flybus Plus service to my hotel. Door to door service from the airport to most hotels. My experience is described by the title of this review.

Visited May 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
43 reviews 43 reviews
4 attraction reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
“Not worth the money”
2 of 5 stars Reviewed May 17, 2013

I did two tours with RE last month. We called and made a reservation for the Blue Lagoon for the next day, and to do the South Shore Adventure the day after.

We were in the lobby of our hotel waiting for the Blue Lagoon, and our pick up never came. We called the company to find out they had written down our hotel wrong, so had gone to the wrong hotel. They said the only thing they could do was come for us an hour later. No apologies, no offer of a discount.

The next day, our pick up showed up on time, and we were taken to the BSI terminal, and we got onto the bigger bus. It smelled like smoke - we asked some other travellers already on the bus about the smell, and they said the bus had filled with smoke a few minutes before, and the driver and the guide had opened all the windows to air it out.

They used that bus, the bus that had filled with smoke (why? Is it ever good when a vehicle fills with smoke?) for our tour.

The heating didn't work very well, and the driver didn't know how to turn it on. We had to stop by the side of the road so he could figure out where everything was, so at least we did get heat.

The guide, while friendly and knowledgeable, had a horrible stutter, so it was very difficult to listen to him speak - he was very hard to follow, and I eventually tuned him out.

Halfway through our tour, at one of our stops, there was a problem with the bus. But we were told it was ok. After our lunch break, as we headed back to Reykjavik, our bus over-heated. We had to stop while the driver used water to cool down the engine before we could finish the trip back.

Again, no apologies from the company and no discounts for the problems.

On a plus side, they do have free wi-fi on the buses, but so do most companies.

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tromso, Norway
Senior Contributor
26 reviews 26 reviews
6 attraction reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Hassle-free transport”
4 of 5 stars Reviewed May 7, 2013

Used Reykjavik Excursions from the city centre to the Blue Lagoon and further to Keflavik Airport later in the day. Ordered tickets on their website before departing my home country. Pick up at my guest house was on time, likewise the trip ahead to the airport. I have also used the company on earlier visits to Iceland, and I have only good experiences, both with the Flybus and other trips. Free WiFi on board is a plus!

Visited April 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smarden, United Kingdom
Contributor
18 reviews 18 reviews
6 attraction reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
“Convenient and no hassle”
4 of 5 stars Reviewed May 4, 2013

Used this company a few times during our stay in Iceland, including for a trip to the Blue Lagoon, a South Coast tour excursion and the Flybus to/from the airport. Everything ran smoothly and the service was fine on all trips. It would have been nice on the South Coast tour to have been on a smaller bus as we were on a large coach, but we still had a very nice day with no problems. We would use this company again, especially for the convenient Flybus and also the Blue Lagoon transfers and entry ticket (cheaper than buying separate).

Visited April 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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