After booking the apartments online, I got an email from the owner/manager with instructions on how to check-in, door code, etc. I had a few questions re: luggage storage and day trip tours, which the owner was able to respond promptly, to my satisfaction, via email.
The first thing to know about Einholt, is that it's not a hotel. There is no staff presence in the lobby and you check yourself in. When you arrive, there are sets of room keys displayed at the front table with guest's names and room numbers on them. So imagine our shock when we arrived and didn't see our names attached to any keys! I was surprised, since we had communicated via email several times prior to our arrival. We used the phone in the check in area, to call someone who works there (there was a list of contacts), to let him know of the situation. The owner was out of town and sent an associate to meet us.
Basically the apartments were overbooked, and even though there was a record of my booking, there was no room at Einholt. We got relocated to another apartment on the next street Laugavegur, a short walk away. However, as it was March, it was cold and roads were snow covered, so we had a trek over with our luggage.
The new apartment was in a smaller apartment block on the 2nd level. We were "upgraded", as the original booking was only for a 1 bedroom and the new one had 2 bedrooms (for 4 people). It was a short walk on Laugavegur to get to the main part of town. Our frustration subsided when we saw how nicely furnished the apartment was and when the owner's associate was very helpful and cooperative.
Next time, I will book a hotel instead to avoid the hassle we went through here.
- Official Description (provided by the hotel):
- Welcome to Einholt Apartments. Einholt is a modern apartment hotel located in Reykjavik city center. Einholt Apartments is the perfect choice for the independent traveller wishing for the comfort of a hotel and the privacy of a home. Einholt is a modern designed apartment hotel offering 23 practical and comfortable fully equipped self-catering apartments from studio to three bedroom apartments. All apartments include a fully equipped kitchen and a shower bathroom. Interior is newly renovated from top to bottom. Towels and linen is provided. Towel change every other day. Linen changed every 6th day. Non-smoking apartments only. Flat screen TV. Free high-speed wireless internet connection in all apartments. Free laundry facilities. Free telephone and computer in the lobby. Plenty free parking spaces in front of hotel. Ideal for long or short stays. Einholt Apartments have 14 double studio apartments, 3 family studio apartments 4 one bedroom apartments, 4 two bedroom apartments, all with twin / double bed and 1 three bedroom apartment. In order to offer low prices lobby staff is almost none existent but any necessary information is conveniently located in the lobby. We use modern technology to check guests in and you can use the free telephone in the lobby to contact us at anytime. Free wireless internet in all rooms. Towel change every other day. Linen change every 6th day. Plenty of free parking spaces. We will send you email with very simply check in instructions after booking along with other useful information. Location/located near: Einholt is located in a quiet area just a few steps away from the busy shopping street Laugavegur. A 10-minute stroll down Laugavegur takes you to the lively part of down town with stores, restaurants, cafes and bars. The street then takes you to the heart of Reykjavik. Hlemmur, the bus main terminal is also within 50 meters away, where you can catch a bus to anywhere within Reykjavik.Also within walking distance you will find Laugardalur, Reykjavik´s biggest activity park offering a large swimming pool and hot tubs, Iceland’s largest fitness center and spa (World Class), the Botanical Garden of Reykjavik, the Family Park, the Domestic Animal Zoo and the indoor ice-skating ring. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Cheap Tickets, Priceline, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Einholt Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Einholt Apartments Hotel
- Einholt Hotel Reykjavík