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“Viking Hotel” 4 of 5 stars
Review of Viking Village Hotel

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Viking Village Hotel
2.5 of 5 Hotel   |   Strandgata 55, Hafnarfjordur, Reykjavik 220, Iceland   |  
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Hotel amenities
Ranked #2 of 3 Hotels in Hafnarfjordur
Maidstone, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
“Viking Hotel”
4 of 5 stars Reviewed September 23, 2013

Just returned from a long weekend break to this Hotel - please do not read the negative reviews!
Having stayed in Iceland previously I found the Hotels in the centre of Reykjavik to be a little lacking in character - this place is certainly not.
The whole place is based on what its called - Viking Hotel. The staff are dressed accordingly and yes, its a little dark inside but it all adds to the ambience.
The staff are extremely helpful and we expected prices to be high in the restaurant but the portion sizes more than make up for that and the food is excellent.
The centre of Reykjavik is only half an hour away by public transport which is very reasonably priced. On boarding the buses ( only approx. 3 minutes away from the front of the Hotel ) the drivers are more than happy to issue exchange tickets, valid for 2 hours in case you choose to break your journey and get back on another bus.
We booked a superior room which was perfectly clean and well furnished albeit the bathroom was a little small.
Tea & coffee making facilities are provided in the room , when supplies run out - just ask at reception for me & its immediately taken care of free of charge - what more could you ask!
A great place to stay for those with a sense of humour!!
Already looking forward to a return trip.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Murray, Utah, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 16, 2013

This hotel was great if you don't mind not being in the middle of Reykjavik. We were about a 10-15 minute ride from Reykjavik, but since our Grayline Tour picked us up right outside of the hotel, it was fine. All of Iceland is pretty pricey - 25% sales tax! We pre-paid for this hotel through Booking.com. A nice, varied breakfast was provided in the cost, so we didn't have to look for a restaurant. The rooms were clean; there is an elevator if you don't want to take the stairs. The hotel is rustic looking with lots of whale/fish/Icelandic decorations throughout. The water was HOT coming out of the shower and it smelled a bit like sulphur because it's from a geyser, but everything was good if you don't mind being away from the bustle of the city. Another tip - our taxi ride from the airport was around $100 US, so it's really pricey even though it's around a half hour's drive - there is a shuttle run through a website - it had the word FLY in it that was much cheaper and if you stay here at the Viking, it picks you up in front of the hotel - across the street. If you can make arrangements for the airport shuttle for both pickup from the airport and take to the airport, it's well worth the effort.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Stamford, CT
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 5, 2013

The hotel was definitely one of the cheaper hotels in the Capital area of Iceland, which is why we booked it. We found the facilities to be clean, though the rooms are a bit on the small side. The hallways and dining areas of the hotel are also quite dark, and the carpet and upholstery in the common areas rather worn. On the up side, the included breakfast was generous, with an assortment of cold cuts, fish, fruits, breads, cereals and beverages. The staff was friendly and helpful.

In terms of location, the hotel is NOT in Reykjavik proper. It is in the town of Harnarfjordur, about 15 minutes by taxi or 30 minutes by public bus (no transfers needed) away from Reykjavik. As a bonus, the hotel is the first stop on the FlyBuses coming from KEF, which was welcome given that our flight into KEF landed just before midnight. Do note, however, that some tours will not pick up from this hotel since it is outside of their pickup zone.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort McMurray, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 2, 2013

We stayed at hotel viking from August 22-29, 2013. We got a cabin, it was small and quaint.

First of all, the hotel staff at the front desk and in the restaurant are superb, happy and helpfull when you ask for route information or attractions to see etc.... There was a few times I was in the lobby in line behind people who were complaining about the same things I talk about below, and at this juncture the staff still smile, but they find clever excuses as to why this might be and really leave it to the guest to just kinda accept that its a temporary problem.

There are a few issues with this hotel.

1. They just built these cabins, they are new construction according to claims on their website.. but there is NO wifi in the cabins. You must go to the hotel lobby to access wifi, which involves leaving your cabin, going across the alleyway and across the road. New construction but no forethought into bringing wifi in? I dont understand it.

2. The water has a VERY strong sulphur smell. This is something we did not experience in other establishements in Iceland ie) restaurants, museums, coffee shops etc.. So dont know whats really going on with this place's water supply source.

3. There is a TV but out of about 80 possible channels, there is only about 5 that are working and 3 of those are in icelandic. When I asked the desk if this was normal, they replied "yes"... again, these cabins are new construction, so why cheap out on cable tv and wifi?? I dont understand it.

4. The cleaning staff is very young, I'd guess and say they're barely 18. The first day we arrived, a small napkin had fallen behind the small table against the wall and was on the floor (clearly visible, not hidden or anything). On the 8th day when we checked out, IT WAS STILL THERE!. Sheets for our beds were never changed out, only beds made, garbage emptied and towels replaced daily... stand-up shower, toilet, cabin floor wasnt touched at all. I dont know if its poor training or just negligence or just lack of attention to detail but its not acceptable.

5. The Hot tub isnt fit to go into or even look at. If it was, maybe 2 people would fit comfortably. Dont believe the pictures. After seeing the Hot tub I dont bother looking into the sauna.

6. No phone in the room so if you want to talk to the front desk, get your shoes, jacket and touque on and take your umbrella to the lobby and stand in line behind whoever is complaining on front of you.

7. The cabin has 5 bunk beds, but we were 2 people and there was NO room to walk around with our 1 chacked bag each and one carry on each in the room. If a family of 5 really showed up, you might have to put your luggage outside if everyone wants to be INSIDE the cabin at once.. SERIOUSLY, i'm not kidding.

8. When you go for breakfast in the morning it is decent, but it is exactly the same everyday, no change, no ordering off of a menu, no variations; they put out the same food everyday. But curiously enough they have a big flat screen in there with CNN on and the next day it was the National Geographic channel on, in crystal clear quality and sound... Hmmm... makes you think.

9. Oh yea, bring soap, shampoo and conditioner and anything else you need because there are ZERO toiletries supplied.

10. Te beds do not have true mattresses, its just a thin foam single mattress, very poor quality.

Granted in iceland we didnt sit around watching tv, but what if it rained heavily for a day? What about coming back from a day of hiking and just wanting to watch the news before bed, or checking your email without having to get up, put on your shoes and going across the road for wifi??? How about getting off our 10 hour travell day from Toronto and checking in, and then having to turn right around, going to the front desk and asking where we could go to buy toiletries? What if we arrived at 11pm and everything was closed?

Its the small things that count and that are noticed. This hotels pictures dont match the current state. You're getting a room here and THAT"S IT.. nothing more nothing less, a place to sleep. Its more a bed a breakfast than a hotel I'd say. Ask to see your room first before you pay, unless you booked through hotels.com or some other third party vendor because then our stuck.

This hotel is in Hafnarfjordur, not an issue for us, we rented a car, but its about $50 CDN for a cab to Reykjavik or $3 for a number 11 bus. We found the prices in downtown Reykjavik VERY expensive, but all of Iceland was expensive so if you can stay here and save a few bucks and live with the level of service, then its a good option.... Others have stated that they found better accommodations in downtown Reykjavik for cheaper than the Hotel Viking, but i couldnt find any...

Overall, we stayed there and the small things didn't bother us too too much... But we dont think we'd stay here again if we returned to Iceland. Although all staff were nice and friendly and smiling, i rated the service poor due to the cleaning of the rooms and effort displayed to correct guest concerns.

Room Tip: ask to see the room before you present your credit card for check-in
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Top Contributor
52 reviews 52 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 1, 2013 via mobile

Great hotel! We originally stayed in the hotel rooms. Way too small for the two of us. There were two single beds so we asked for a room with a bigger bed. We were upgraded to a "cabin room" which is an A frame cabin on site. Perfect! Newly renovated, flat screen TV, beautiful bathrooms with heated tile floor. Great location as we were 15-20 min from Reykavik, and 30 min from airport. Staff were awesome & very helpful. Viking restaurant had great food...spendy like everything else in Iceland!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cavan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 22, 2013

Really nice hotel, beds are REALLY comfortable, great breakfast and really nice staff. They were all very friendly and helpful. Would definitely stay again. Only problem - and its not the hotels fault - but the smell of sulphur from the water is horrible but such is life in this part of Iceland

Room Tip: We had room 15 which was lovely with 2 walls all windows but is close to the laundry room - didn'...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeland, Minnesota
Top Contributor
331 reviews 331 reviews
113 hotel reviews
Reviews in 137 cities Reviews in 137 cities
273 helpful votes 273 helpful votes
3 of 5 stars Reviewed August 21, 2013

I stayed one night here recently while on a deliberate miss-connect between flights. Cheap, cheerful if you like all things Vikings, it is kitsch personified. Please note that this hotel is NOT IN REYKJAVIK. This hotel is located in Hafnarfjordur, which is a suburb of Reykjavik. This property is not close to downtown Reykjavik but the downtown can be reached by 30 min bus or taxi.

That being said, it's fun for a night or two, but don't arrive with high expectations. A lot of old wood, old carvings, Vikings history and varied collections that relate to the Vikings era. My room was very small, the bed less than comfortable, the washroom Scandinavian adequate (shower with the washroom door closed so as not to set off the smoke alarm - a common occurrence due to the geothermal heating in the country). The television in the room was tiny and ancient, the lighting rather poor overall, and besides the bed only one chair with a desk. Two hangers and several posts were available for clothes hanging. Thankfully the windows were operational and able to open to allow fresh air into the room.

There's a hot tub on site, and a sauna for guest use. Breakfast was the usual Scandinavian fare, with salmon a plus. The breads were fantastic, with lovely jams and jellies. Coffee, tea, juices.

There was free wifi on the property and a computer in the lobby area for guest use. There were many maps, books, and brochures, along with glass cases displaying several handmade articles of jewelry, carvings, and other interesting items for sale, made by local craftsfolk. The front desk staff were all very friendly and helpful.

Outside the property are also several wood carvings, rune stones, picnic tables and benches, and other interesting Viking kitsch and collections. It appeared the property had ample parking if you arrive with your own vehicle. This property IS on Gray Line's list of properties where they will pick you up and drop you off for tours. Other tour organizations provide the same service at this property. From speaking with the front desk staff, restaurants nearby are limited, with less than a handful, and most not open on Sundays. The property faces the water, where there's a nice walking trail. The Vikings have their own restaurant, mere steps from the hotel.

  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Viking Village Hotel

Address: Strandgata 55, Hafnarfjordur, Reykjavik 220, Iceland
Phone Number:
Location: Iceland > Capital Region > Reykjavik > Hafnarfjordur
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Hafnarfjordur
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Viking Village Hotel 2.5*
Number of rooms: 56
Official Description (provided by the hotel):
Hotel Viking has 56 well furnished and luxurious rooms including shower, WC and television. The décor of the rooms on the first floor is Viking style and on the second floor it is a West Nordic theme. When you enter the Hotel, you are greeted with fine art and crafts from these three countries, Iceland, Greenland and the Faroe Islands. We have access to wireless Internet and free parking just outside the hotel. In our geothermal hot tub and sauna you can recuperate and freshen up and relax after a long day of excitement.Our guests are welcomed to our Fjörukráin,the Viking Restaurant, which is open for dinner from 18.00 every day.The style is Viking whereby during these famous feasts there is never a dull moment and the guests can expect various treats and surprises offered by our singing Valkyries and Vikings. ... more   less 
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