I live in Iceland (Reykjavik) and had to go to Akureyri for the Deaf Festival that was held there. I went with 3 other people and we had 2 rooms.
At first when we arrived the staff argued with us for about 30 min because we wanted to pay for the room in cash from our employer. They wanted a credid card number for insurance purposes which we where happy to provide but they also wanted to charge the same credit card for our stay. After insisting to talk to the manager he finaly gave in and let us pay for the rooms.
My room had 2 beds that where pushed together, the first thing we did was to take them apart so that we could sleep seperately. When we did this we found that the floor under the beds had not been cleaned for ages. I found plastic wrappers from snacks, nuts strewn about and dirt.
The bathroom was okey - IF YOU LIKE DIRTY GLASSES, one glass was dusty and the other one had a lipstick mark on it that had not been cleaned. I complained to the front desk and they said that they would fix this for us and send someone up right away. No person came the whole day to clean this. We could not change rooms because all the rooms where booked because of the festival. There was mold in the tiles.
The view was terrible since it was of the rear side of the hotel, for that price I'd expect something better.
The only good thing about our stay was that next to my room was a supply closed that they never locked. I was so mad about everything and the disrespect that I filled my suitcase with everything I found in there, even took the toilett paper.
We had a car and it was terrible to find a spot. The hotel only had 3 spots to park so we had to park up the street and walk.
- Also Known As:
- Kea Hotel Akureyri
- Official Description (provided by the hotel):
- Mid 20th-century hotel located in the heart of Akureyri, the gateway to the rich natural splendor of northeast Iceland. ... more less
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