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“lovely weather lovely host you must stay here” 5 of 5 stars
Review of Riverside Garden Resort

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Riverside Garden Resort
4.0 of 5 Hotel   |   Mersin 10 TR, Alsancak - Karavas, Cyprus (Formerly Riverside Holiday Village)   |  
Hotel amenities
London, United Kingdom
1 review
“lovely weather lovely host you must stay here”
5 of 5 stars Reviewed 5 days ago NEW

I love this place and I'm going to miss it here. I cant wait to come back . the night life is stunning the staff are amazing you will not find another hotel better than river side hotel . LOVE IT HERE

Room Tip: every room is stunning
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  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
İnanç Ö, Guest Relations Manager at Riverside Garden Resort, responded to this review, 2 days ago
Dear Katherine,
Thank you for taking your time to write us a stunning review. We are happy to hear you had a lovely time not just at our Resort but in our lovely little island of paradise.
We hope to see you here at our Resort in the very near future.

Kind Regards,
Jessica McQuone
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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503 reviews from our community

Traveler rating
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    57
    27
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159
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5
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
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English first
United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

we come and stay at rıversıde every year. ıts the best hotel on the ısland we feel that we are at home. staff ıs very nıce. the food ıs 5 star so much to pıck from we are very happy. rooms are very clean and they change towls everyday.

Room Tip: very good vıew from room, we are very happy wıth the staff. and the rooms get cleaned everyday. the...
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  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
İnanç Ö, Guest Relations Manager at Riverside Garden Resort, responded to this review, 2 days ago
Dear Erdogan,
Thank you for taking your time to write us an excellent review! We are so glad to see you back here with us this year aswell.
We do try our best to stand out from the other hotels on the Island, we're happy with your high thoughts of our Resort and hope others feel the same way.
We do enjoy giving a rich open buffet for breakfast, lunch and dinner aswell as serving at our A'la Carte Restaurant, in order to cater for everyones taste.
We are pleased to hear you appreciate our cleaning service.
We hope to see you back here next year!

Kind Regards,
Jessica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Martlesham Heath, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was a very good experience for me. I loved the garden and swimming pools. The rooms are being cleaned everyday, which is a high standard. Generally it was a nice experience. Also staff were really friendly.

Room Tip: New Hotel rooms are beautiful.
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  • Stayed April 2015, traveled solo
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
İnanç Ö, Guest Relations Manager at Riverside Garden Resort, responded to this review, 2 days ago
Dear Robert,
We are glad to hear you had a nice experience with us here at our Resort. We do try our best to keep all our customers happy and provide everything they need to have a excellent holiday.
All rooms are cleaned on a daily basis so that our customers can feel care free and in a clean and hygienic place. Our gardens are our speciality and we are very happy to hear we are achieving our goal.
Thank you very much for taking your time to write us a lovely review.

Kind Regards,
Jessica McQuone
Guest Relations
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Moscow, Russia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We've stayed at this hotel three times. We were satisfied with everything, but on the second day of our forth stay, someone slipped in our room and stole all our documents and money.When the police arrived, they confirmed that the theft had been committed. I want to notice also that at the moment when the thief slipped in our room, we were sleeping on the second floor. We've got no compensation, no apology, no consolation from the hotel though I was pregnant. I am writing this review just to warn you. Be careful, there may be dangerous.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
İnanç Ö, Guest Relations Manager at Riverside Garden Resort, responded to this review, 3 weeks ago
Dear Nadine,

I am happy to hear that you have decided to come to us four times, but sincerely apologise for your last experience. As you know there is crime in every country, however has a low rating of crime in North Cyprus. We as a hotel cannot guarantee a crime will not occur in North Cyprus but we offer safe deposit boxes in our Reception which should be used to put your money and valuables in, in all our information we do state that we do take responsibility for valuables placed in safe deposit boxes but we cannot take any responsibility for any valuables you decide to keep with you.
As you stated we as a hotel did put in place the responsibility which is given to us by calling the Police which would be done in all other Countries and hotels.

We sincerely apologise for your last experience and do hope to see you again.

Kind Regards,
Jessica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Didcot, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Riverside feels like coming home,the staff are amazing,friendly & nothing is too much trouble.
The food is tasty & a good variety to choose from.
The whole resort is clean & tidy,the 3 pools are excellent.

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
İnanç Ö, Guest Relations Manager at Riverside Garden Resort, responded to this review, 3 weeks ago
Dear Carol,
We are glad you enjoyed your stay at our Resort, it is our aim to make our customers feel at home and try to sort anything out that may bother them. As you have seen we have a new 5 star standard restaurant which has a brilliant lay out and spacious for everyone to fit comfortably. We will pass your regards to the chef and are glad you enjoyed our Cypriot Cuisine.
As you are aware we are trying to grow bigger and at a higher standard every year, therefore are glad to hear you appreciate our Resort as much as you do.

We hope to see you again in the near future.

Kind Regards,
Jessica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hertfordshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 10, 2015

Went to the riverside last june and really enjoyed it! Loved the pools, especially the adult only pool as it was very quiet and peacefull, really pretty gardens surrounding the pool & restaurant area. Hopefully going to be booking for later on this year with family :)

Room Tip: Ask for NEW hotel rooms !
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
İnanç Ö, Guest Relations Manager at Riverside Garden Resort, responded to this review, 3 weeks ago
Dear Harrirose,

Thank you for taking the time to write us a lovely review. We are really glad you enjoyed your stay at our Resort. Our aim of having three pools is to provide a bit of everything what everyone is looking for. The Adults only pool being for those looking for a quite time round the pool, perhaps reading a book, the half Olympic pool for those who enjoy swimming and our Aqua park for those looking to enjoy the hot weather with family and friends.
Our resort is one of the little that is surrounded in the natural beauty of North Cyprus.

We look forward to see again in the near future, and would be glad to show you our brand new 5 star Premium Restaurant.

Many thanks and Kind Regards,
Jessica
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2015

Mum, Dad, and 5 and 2 year old boys! Dad and the 2 boys spent most time in the pool or the restaurant, the pools are great the slides are amazing and the food is a perfect blend of the usual and the unusual. The staff loved my boys and this was reciprocated. by the end of the week even my 2 year old could say hello, goodbye and thank you...as well as asking for a cikolata dondurma...that's Chocolate Ice cream to you and me! our first villa had stairs and no child gate...the room manager was great and allowed us a choice of 3 different rooms, my wife and I had no choice, the boys chose the one closest to the pools!!! All in all a perfect stay, 15 minutes from the town of Girne, shops, restaurants and attractions (historic) quite literally on the doorstep. Thank you.

We stayed at the end of May/beginning of June 2014

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
İnanç Ö, Guest Relations Manager at Riverside Garden Resort, responded to this review, March 2, 2015
Dear customer,
Thank you for taking the time to write us a lovely review. We are glad your boys enjoyed our aqua pool, we love having children here, they are the life of our Resort!
I'm delighted you were able to take advantage of our great location to visit the wonderful sites in North Cyprus.
We would love to see you again in the near future, come and say hello and I would love to buy the boys a cikolata dondurma!

Many Thanks & Kind Regards,
Jessica McQuone
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riverside Garden Resort

Address: Mersin 10 TR, Alsancak - Karavas, Cyprus (Formerly Riverside Holiday Village)
Location: Cyprus > Kyrenia District > Alsancak - Karavas
Amenities:
Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #6 of 8 Hotels in Alsancak - Karavas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riverside Garden Resort 4*
Number of rooms: 208
Official Description (provided by the hotel):
Riverside Holiday Village of Northern Cyprus is set in the beautiful tranquil foothills of Kyrenia in a perfect setting of some of the most spectacular gardens ever to be seen in North Cyprus. Like most cyprus hotels all rooms are air-conditioned and have a fresh water swimming pool and indoor swimming pool and a fantastic aqua park, sauna and a massage parlor. Outdoor facilities include horse riding and tennis courts. Unlike some other cyprus hotels, baby sitting services are also available. ... more   less 
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Also Known As:
Riverside Holiday Village Hotel Alsancak - Karavas
Riverside Holiday Village Kyrenia
Riverside Holiday Village Hotel Kyrenia
Riverside Garden Resort Cyprus/Alsancak - Karavas

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