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“Not as 'superior' as we would have expected.” 3 of 5 stars
Review of Cumulus Rautatienkatu

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Cumulus Rautatienkatu
3.5 of 5 Hotel   |   Rautatienkatu 21, Tampere 33100, Finland   |  
Hotel amenities
Ranked #9 of 30 Hotels in Tampere
Kokkola, Finland
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“Not as 'superior' as we would have expected.”
3 of 5 stars Reviewed October 17, 2012

I booked a superior room just so we could have tea-coffee making facilities but did expect a little more for our money than a small, though clean, room in a brand new hotel. There was absolutely nothing extra to recommend it from a standard room in other hotel chains.
Our room was on the 8th floor and the view was over flat rooftops, again nothing extra. The insulation was good as the railway line was very close but we heard nothing from it at all.
Breakfast was again not up to the usual high standard in Finnish hotels and the breakfast room was too small for the number of guests. We had to share our breakfast table with 3 other people which was not ideal as we could not chit chat and relax as we would normally do and that was the whole point of taking a weekend city break.
The area ouside the hotel was nothing special at all and is clearly unfinished. It could be quite a dangerous place for elderly people to walk as there are broken paving stones and a lot of mud etc....
When we asked the hotel to book us a dinner in a very good restaurant for 19.00 they did so whilst we waited. When we wwent to order a taxi at 16.40 we were informed that the booking was made for 21.00!! It was only when I expressed my absolute dismay that I was dressed and ready to go that they phoned and got a table for 19.00.
Not the most superior of services.

Room Tip: The higher floors have some view.
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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24 reviews from our community

Traveler rating
    6
    6
    8
    4
    0
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3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Lahti
Top Contributor
61 reviews 61 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 14, 2012

This was the most exciting experience I ever had. Trains going and coming to Tampere. Rooms were average and breakfast as well. And as everybody can draw an conclusion it is not far from the railway station.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 14, 2012 via mobile

Brand new hotel, so it's clean, everything is in order, but that's it. Very sterile, beds are not so good as you would expect. Sauna and lobby are very small. Receptions has a tendency to be crowded. Very ugly terrace chairs and tables. I think that the older Cumulus hotels with their faults are better than the new one.

Stayed August 2012, traveled solo
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Helsinki, Finland
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 9, 2012

We stayed at this hotel during the first weekend of August, tempted by its newness factor. The hotel itself was OK, the rooms clean as you might expect. There was some stain on the corridor carpets which was a bit of surprise considering that it had just opened. Here is a short summary of the good and bad points:

The good things:
----------------------
- standard twin rooms with three choices for pillows (soft, medium and hard)
- great sound insulation. It is directly on top of the train station but you can't hear a thing.
- standard continental breakfast

the bad things:
--------------------
- they advertise their saunas quite a bit but it is pretty small and nothing special. It only fits max 4 people at a time (and that would even be a tight squeeze) and there are only two shower booths. Having a water cooler there with some disposable cups would also be nice.

- There are no glasses (or cups) in the standard room ( a "service" that you only get if you are staying in a superior room) not even in the bathroom for brushing your teeth.

All in all, I would say that it is a very mediocre business hotel, nothing fancy or special.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Top Contributor
80 reviews 80 reviews
36 hotel reviews
Reviews in 40 cities Reviews in 40 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed July 29, 2012

We were excited to stay a night in a brand new hotel!

- The newest Cumulus hotel was opened to Tampere, Finland on the 21st July, 2012. We stayed our night between 22nd to 23rd July, so it was the second night the hotel was used. According to the reception, we were the first ones to use the rooms given to us.


- Well, how was it then?

- The reception did not remember to take our address, nor any other contact information. We were not asked to sign anything, except the credit card charge. So, some additional training to staff might be useful and even needed.

- As you can expect, the rooms were nice and clean. The walls did not have any scratches and everything looked beautiful. Everything was new and fresh. Good. Our rooms were not to the street side and they were silent. So, we had a good night sleep.

- The breakfast was a standard Cumulus breakfast with a local speciality - the famous black sausage and lingonberry jam.
However, it was the breakfast which was the disappointment: The unpleasant surprise came with the hot tea water cooked with brand new Franke coffee system: The brand new Franke-machine - being used the second day - dosed metal particles into each cup of hot water we took from the machine! There had been already a plenty of people enjoying water or coffee from this system. When we complained this to the staff, they naturally switched off the system and called to coffee machine service.

But still you can imagine the feeling we had after understanding that the system actually dosed metal particles into tea water... The system should had been tested thoroughly at the hotel before taking it into usage!
The

Room Tip: Select room being not to the street
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  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cumulus Rautatienkatu

Address: Rautatienkatu 21, Tampere 33100, Finland
Location: Finland > Western Finland > Tampere
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #9 of 30 Hotels in Tampere
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Cumulus Rautatienkatu 3.5*
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