I liked the fact that you can see the hotel from the station (where we arrived) and, once in the hotel, you are only a block away from the city center. The hotel was a little on the old fashioned side in terms of decor. We booked in advance for a special deal and ended up in one of the suites. The room was well positioned on the corner, with windows in two different directions. There was a nice sized sauna and that was a great thing to have. The hotel staff were very friendly and were good at letting us leave our case behind while we checked out and went off to Helsinki for the week-end. We liked the fact that the hotel has a good restaurant with a good menu. It attracts people from the town as well as hotel guests. It helped a lot that as `1st floor' (and then 2nd floor) members we were given Euro 6 (first floor) and Euro 12 (second floor) vouchers to spend in the hotel. That helped reduce the cost of the meals in the restaurant. Nonetheless, in a 10 day period we only used the restaurant three times -- mostly for variety than any other reason. Our absolute favorite restaurant was just across the road in the station and is called the Shalamar (Indian restaurant).
There were a couple of problem areas however. On arrival the first time our room was not cleaned, even though this was around 6:00 pm and the cleaning staff had gone home and it was the week-end. Patiently the woman on the desk worked through the options, made a phone call to a colleague (on a Sunday night) and sorted things out. We still ended up with a suite (but we suspect that someone who was going to be upgraded ended up in the room they paid for when they arrived!!). So full marks to the desk clerk for her initiative. The other problem was that (in our second week -- on the 5th floor) it took forever to get our room cleaned. The final problem was that if you were not at breakfast at the earliest time they ran out of stuff (and didn't seem to replace things) that was not replaced or very slowly replaced. That was my biggest complaint.
- Also Known As:
- Scandic Jyvaskyla Jyväskylä
- Official Description (provided by the hotel):
- A hotel with the Swan eco label, is located right in the centre of the city. The hotel is easily reachable from all parts of Finland and has over 100 parking places. The hotel is conveniently located for shopping, sights and international congress and trade fair centre Paviljonki. ... more less
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