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“Brilliant hotel in a perfect location” 5 of 5 stars
Review of Hotel GLO Helsinki Kluuvi

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Hotel GLO Helsinki Kluuvi
4.0 of 5 Hotel   |   Kluuvikatu 4, Helsinki 00100, Finland (Formerly Palace Kamp Hotel Glo) (Vironniemi)   |  
Hotel amenities
Ranked #8 of 64 Hotels in Helsinki
London
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Brilliant hotel in a perfect location”
5 of 5 stars Reviewed November 7, 2013 via mobile

A splendid hotel with clean new modern rooms, great service, and a perfect location to be able to walk to all the main attractions. There are plenty of restaurants nearby and the main shopping area in the surrounding area. Highly recommended.

Stayed December 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,065 reviews from our community

Traveler rating
    569
    378
    84
    27
    7
See reviews for
136
447
131
248
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 6, 2013 via mobile

This is a great hotel in a perfect location. The rooms are big and very modern.

The breakfast were OK and was the only part of the hotel were there were room for improvement.

Would recommend this to anyone staying in Helsinki!

Stayed July 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 6, 2013 via mobile

I stay at this hotel whenever in Helsinki (about 4/5 times a year). The recent changes are an extreme disappointment and will mean I will have to look elsewhere now. The changes I refer to are as follows.
Internet - free internet is slow speed (256kb) no use for Skype etc. it used to be fast and free, now you have to pay eur 9.99 a day for fast internet.
Room size - they have introduced a new room type which isn't a room. It is a space for a large bed and that's about it. It is advertised as having a large bed and it does have that (king size at least). I am currently in room 447 in case you wonder. They have basically taken one large room and converted this to to tiny rooms in the recent refurb.
Front desk - extremely friendly at check in but when confronted with the above issues they are not very accommodating to customer feedback.

All in all a shame, it was a great hotel and ranked highly for Helsinki,in can see the ranking has already decreased to 8th, I can see why and it will only get worse unless the changes that were introduced mid 2013 are reversed.

Stayed November 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palacekamp, Guest Relations at Hotel GLO Helsinki Kluuvi, responded to this review, November 12, 2013
Dear Sebdee,

Many thanks for review about our property. We are deeply sorry that you felt disappointed about our recent changes in the hotel. We value your comments and will take them into account when developing our products in the future.
The room you´ve stayed in is categorized as a Small double room. The Small doubles have queen size (160 cm wide) beds. You are right about the room itself; Smalls have compact 13 square-meter space designed for resting while enjoying our magnificent capital both in business and pleasure.
We truly hope that in the future we could convince you to return to our property and enjoy again the atmosphere of GLO.

With Best,
Enni Viuhkonen
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ylöjärvi, Western Finland, Finland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2013

Hotel offers good location and a nice modern interior. The breakfast is typical Finnish hotel bkfst, so nothing too special. As our stay was a short one we did not dien in the hotel. Also we did not have time to test the spa.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 3, 2013

Hotel Glo is a great hotel with a superb, convenient location for anything you'll need in Helsinki. We spent 3 nights here September 11-14.

With one exception, the front desk people were great and eager to please.

Hotel Glo is a business driven hotel with many frequently returning business travelers we met, offers the appropriate business hotel conveniences, is freshly remodeled with well appointed rooms, and extremely clean.
Definitely deserves a 5 Star Trip Advisor Rating.

Stayed September 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 30, 2013

Stayed here for one night in July. As others have said the best thing about the hotel is the location and whilst its on a pedestrianised street, taxis are allowed to pick up and drop off directly outside. The hotel had assembled a cotbed in our room which was great as we requested this however at breakfast they only seemed to have one highchair and this was used. Somewhat ruined our stay having to feed our baby without one.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipa, Ilhas, Macau
2 reviews
4 of 5 stars Reviewed October 30, 2013

It was my family's first time in Helsinki and we were lucky to have stayed at Glo Hotel Kluuvi in downtown Helsinki. The location can't be beat. You are literally three blocks away from the Red Bus Tours, boat tours and a stone throws away from a huge variety of bars and restaurants. Our favorite place to eat was at the restaurant next to the hotel. (On the left corner when you exit the hotel. I can't remember the name of the restaurant but it is worth a visit or two.They serve the best french fries!)

We traveled with our 1yr old and were pleased with the cot the hotel rented to us. We stayed in a standard room and the only thing I did not like about the room was the shower stall. It was too small.

Room Tip: The all inclusive breakfast is worth it, although I did get tired of the meatballs after the third d...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel GLO Helsinki Kluuvi

Address: Kluuvikatu 4, Helsinki 00100, Finland (Formerly Palace Kamp Hotel Glo)
Location: Finland > Southern Finland > Helsinki > Vironniemi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#7 Family Hotel in Helsinki
#7 Business Hotel in Helsinki
#8 Romantic Hotel in Helsinki
#8 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel GLO Helsinki Kluuvi 4*
Number of rooms: 184
Official Description (provided by the hotel):
The most important idea behind the hotel is customizing the stay at the hotel to meet the needs of each individual guest. Hotel GLO Helsinki Kluuvi offers its guests a variety of recreational opportunities including sports, culture, dining, and health services in the hotel itself and outside its walls. The vast collection of services is something never before seen in a hotel in Helsinki. ... more   less 
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Also Known As:
Hotel Glo Helsinki
Glo Hotel Helsinki

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