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“Pretty good” 4 of 5 stars
Review of Holiday Inn Helsinki West-Ruoholahti

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Holiday Inn Helsinki West-Ruoholahti
4.0 of 5 Hotel   |   Sulhasenkuja 3, Helsinki 00180, Finland   |  
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Ranked #30 of 65 Hotels in Helsinki
Budapest
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“Pretty good”
4 of 5 stars Reviewed March 5, 2014

This hotel is sort of located in a business area, being surrounded as it is by a number of office buildings. Still, I had no trouble getting around.

Mine was a well-appointed, spacious and clean room with all the standard appointments – room safe, mini-bar, coffee and tea-making facilities etc. There is a good number of power points (important to the business traveler) and both a desk chair and a lounge seat. WiFi is free and readily accessible (without a password) and worked well in all areas of the hotel I was in.

The pricing to me was pretty reasonable by European standards for the quality.

Staff all round were friendly and welcoming.

In short, despite this not being an exceptional hotel, it will tick the boxes for most travellers.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mari S, General Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review, March 7, 2014
Dear guest,
Thank you for your review. We are pleased to know that you found our staff and service excellent. We continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. I'm pleased to share this feedback with our staff.

Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.
Best regards, Mari Salonen General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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262 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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London, United Kingdom
Top Contributor
65 reviews 65 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 15, 2014

This is an excellent hotel for a short business stay, with helpful and friendly staff. The rooms are well appointed and comfortable, Although not right in the centre this hotel is a 5 minute walk from the city metro system. An excellent business hotel.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimbergen
Top Contributor
69 reviews 69 reviews
21 hotel reviews
Reviews in 41 cities Reviews in 41 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 2, 2014

excellent service, great breakfast, cosy, clean nicely decorated rooms, nice bar. and quiet place too. everything the business traveler would want.
not really in the city center but very close to metro station that brings you within minutes to the lively heart of Helsinki

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Delhi, India
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed January 30, 2014

I stayed here for four nights in Jan 2014 on a business trip. The premises are clean and warm. The breakfast is really good with lot of choice and fresh. The chef also cooked on request for me. The reception guys were helpful and polite. Really good rooms and comfortable. An excellent choice to stay in FInland even though it is a bit far from the main city center or Kampi area. BUt my office was just next to the hotel so not a problem for me. They also have a free Sauna facility and gym for the guests.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed January 29, 2014 via mobile

I stayed only two nights here during a business trip. Staff was extremely nice. Room was standard quality with nice shower. Some minor problems with the tv, which the lady in the reception apologized proactively during my checkout.

There is a small mall right across the street (with good supermarket) and the subway is also close, so it does not matter much that hotel is not located in the exact city center.

I am big fan of hotel breakfasts and this hotel was pretty good. But the coffee was horrible on both mornings.

Would stay again.

Stayed January 2014, traveled on business
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Winchester, United Kingdom
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 10, 2014 via mobile

It was that time of year, dark mornings, dark days, dark evenings.... The last thing I needed was a dreary hotel. So fortune smiled on me and once again the staff and the hotel were excellent and reasonably priced aside from the breakfast, which is extortionately priced.. Come on get a grip here, either improve the food or lower the price!
By contrast I whole heartedly recommend the steaks in the restaurant, the pepper steak is a personal favourite of mine. Beautifully cooked...
And FREE wifi...hurrah!
I will return!

Stayed January 2014, traveled on business
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Copenhagen, Denmark
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 21, 2013

I stayed at Holiday Inn for 4 nights at the end of October. The staff at the reception were very welcoming and I got a nice room on the top floor with an amazing view. The room was spotlessly clean and comfortable. There is no swimming pool in the hotel, but the sauna is very relaxing.
The restaurant is cosy and the food is good both in the evening and at breakfast time. The staff at the restaurant/bar were also very professional and friendly. I would recommend this hotel for any Helsinki visitor, whether it be for business or pleasure.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Helsinki West-Ruoholahti

Address: Sulhasenkuja 3, Helsinki 00180, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Best Value Hotel in Helsinki
#17 Business Hotel in Helsinki
#25 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Helsinki West-Ruoholahti 4*
Number of rooms: 256
Official Description (provided by the hotel):
Holiday Inn Helsinki West hotel is located in the fast growing business district of Ruoholahti, only few minutes away from the Helsinki city center and only 30 minutes drive from Helsinki Airport. Holiday Inn Helsinki West-Ruoholahti is a high-standard business and leisure hotel offering 256 well equipped rooms. All our rooms are equipped with free highspeed internet (ADSL) and WiFi access, safety deposit box, hospitality tray and ironing equipment. Our hotel offers Executive Rooms on the 9th floor with nice view over Helsinki, the capital of Finland. In Executive rooms there is a free high speed internet and WiFi and also selected items from minibar are free of charge. Restaurant Fokka, located on the ground floor, serves a wide range of Finnish and International cuisine. You can finish the evening with a glass of wine in our cozy lobby bar. 24-hour Business Centre with complimentary internet connection is available for our guest. Hotel guests can also enjoy free fitness facilities and Finnish Sauna! Holiday Inn Helsinki West-Ruoholahti hotel is only a few minutes away from the Tallin cruise ships. ... more   less 
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Also Known As:
Holiday Inn Helsinki City West Hotel Helsinki
Helsinki Holiday Inn

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