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“very good hotel close to helsinki harbour” 4 of 5 stars
Review of Radisson Blu Seaside Hotel, Helsinki

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Radisson Blu Seaside Hotel, Helsinki
4.0 of 5 Hotel   |   Ruoholahdenranta 3, Helsinki 00180, Finland (Formerly Radisson SAS) (Kampinmalmi)   |  
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Ranked #27 of 65 Hotels in Helsinki
Oberenstringen, Switzerland
1 review
“very good hotel close to helsinki harbour”
4 of 5 stars Reviewed July 29, 2014

nice etrance hall, quick check-in and check-out procedures; amazing breakfast hall with good food quality and consistent variety. wi-fi included. use of the fitness room included. quick and precise answers when calling the reception for any issue. fair price/quality relation

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Radisson Blu Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepti0n, Service Manager at Radisson Blu Seaside Hotel, Helsinki, responded to this review, July 30, 2014
Dear Andrea M,

I would like to thank you for your review. It is good to hear that you enjoyed our breakfast and your stay with us. We we're glad to have you and I hope we'll see you here again, when your travels bring you back Helsinki!

Best Regards

Jani Liljavirta
Service Manager
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1,109 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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English first
Espoo, Finland
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 27, 2014

We stayed in this hotel for 2 weeks! We liked it! We had 2 conjoined rooms, which was Ideal for the kids. The service was really friendly and the staff were always helpful. The location of the hotel is great, as it overlooks the sea and is just a few minutes from the city center. I highly recommend it!

Room Tip: The top floor is amazing!
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepti0n, Service Manager at Radisson Blu Seaside Hotel, Helsinki, responded to this review, July 28, 2014
Dear user Feras Z,

Thank you for taking the time and giving us feedback on TripAdvisor. It is really nice to read such positive reviews like this and we are happy to hear that you and your family enjoyed the two-week stay here with us. Thank you also for your recommendations.

Hopefully some day in the future we will get the chance of welcoming you back to the Radisson Blu Seaside hotel!

Wishing you and your family a great summer,
Mari Suhonen
Service Manager
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Newark, United States
1 review
5 of 5 stars Reviewed July 27, 2014

We picked this hotel from Orbiz site. It was wonderful. We upgraded our room and had an ocean front with a view of the docks. We walked everywhere even thug the was a trolley in front of the hotel. Alko and a store near, were we could buy snacks and wine etc. Truly had a great time.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Blu Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepti0n, Service Manager at Radisson Blu Seaside Hotel, Helsinki, responded to this review, July 28, 2014
Dear user Eeva H,

Thank you for your excellent review with outstanding ratings! We are pleased that you had a wonderful stay here at the Radisson Blu Seaside hotel. It is nice to hear you enjoyed exploring the close-by areas on foot. We are fortunate to be situated in such a nice area where it is easy to find one’s way to e.g. the shops.

If your travels bring you back to the area, you are warmly welcome to Seaside!

Wishing you a lovely summer,
Mari Suhonen
Service Manager
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Ireland
Top Contributor
86 reviews 86 reviews
46 hotel reviews
Reviews in 51 cities Reviews in 51 cities
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed July 25, 2014

I stayed here on business for 2 nights. The food was good. Wifi is free throughout on multiple devices. Hotel is nice.

The reason I mark it down is the room was terribly small. I mean tiny. Only one person can for in the bathroom in its entirety. It was just too cramped.

Also there is no air conditioning. It was 30 celcious outside and the room was very warm and here was no way to cool it. In winter I'm sure there is no problem.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepti0n, Service Manager at Radisson Blu Seaside Hotel, Helsinki, responded to this review, July 28, 2014
Dear user IrelandPad,

Thank you for choosing the Radisson Blu Seaside hotel for your stay. I am sorry to hear the room size and temperature were not good and sincerely apologize for this. In case we will get the chance of welcoming you back here at Seaside, perhaps you can try out one of our larger rooms with bigger bathroom? They are cooler in hot weather too, thanks to the air moving more freely in the larger space.

It is nice to hear that you enjoyed the food and were happy with the Wi-Fi, (a necessity for a business traveler these days I suppose), even though you experienced some inconveniences during your stay.

Thank you for giving us feedback and reviewing our hotel. Have a nice summer time!

With kind regards,
Mari Suhonen
Service Manager
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Tokyo, Japan
1 review
5 of 5 stars Reviewed July 24, 2014

This hotel fits to you. It's a very calm and cozy hotel, however access to the center of town is very easy because there is a tram stop right in front of the hotel. このホテルはオススメです。静かで居心地よくて、でも街までのアクセスはホテル目の前のトラムで一本、便利です。

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Radisson Blu Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepti0n, Service Manager at Radisson Blu Seaside Hotel, Helsinki, responded to this review, July 28, 2014
Dear user Noriko N,

Thank you for your review and outstanding ratings! It is good to see that your stay here at the Radisson Blu Seaside hotel was a pleasant one.

Hopefully we will see you again as our guest here at Seaside hotel. Have a lovely summer!

With kind regards,
Mari Suhonen
Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mercer, Pennsylvania
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 23, 2014

I thought the rooms were very nice and clean with comfortable beds. The breakfast was great! The staff was very friendly and helpful. Loved the swing in the lobby and the tram stop was right out front which was convenient. The only bad thing was that there was no drinking water available unless you bought their very expensive bottles. We were used to having iced pitchers or a water cooler to fill our bottles in the other hotels we stayed on this trip.

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepti0n, Service Manager at Radisson Blu Seaside Hotel, Helsinki, responded to this review, July 28, 2014
Dear user terripat802,

Thank you for staying at the Radisson Blu Seaside and for giving us feedback of your stay. We are delighted to hear that you enjoyed your room, the buffet breakfast and were also satisfied with the service.

I apologize that you experienced the drinking water situation difficult. The bottled water is sold only as the tap water is perfectly drinkable, like almost everywhere in Finland, and we also have ice available without extra cost from the ice machine (in case tap water is not cold enough).

We hope we will get to welcome you and your friends back again here at Seaside in the future! Have a very nice summer!

Best regards,
Mari Suhonen
Service Manager
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Oslo, Norway
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 23, 2014

I'm a professor at a junior college in Oslo, Norway. Every other year, the entire staff goes abroad for a few days to visit a major European city. This year it was Helsinki. We stayed at The Radisson Blu Seaside Hotel Helsinki. I will, of course only speak for myself, but I had the most curious experience. The check-in was somewhat chaotic, the hotel staff being very little accomodating.
That changed during our stay, and we found the staff in general to be very nice. At our room we found a booklet, a menu, with 4-5 options of what kind of mattress, duvet, and pillow you would prefer. It sounded a bit "over the top", and too god to be true; and indeed, it was. The first night was really uncomfortable, so we thought we would give the "sleeping menu" a try, only to discover that they only had two options in bedding: too hard or too soft. We are normally better with too hard, so we chose this possibility.
I don't think I ever come across antything quite so silly looking, and disappointing at the same time as this "bed menu".
The breakfast was great, and the staff really nice most of the time.
I still, though, find it surprising that if you are feeling unwell, as I was after the first night, my roommate was not allowed to fetch me breakfast. It had to be done via room-service. Read: more money.
I'm a wheelchair-user who has travelled extensively, but never experienced a hotel such as this; it promises you the world, but you are not allowed to bring an egg and a cup of coffee from the breakfast room!

Stayed April 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Recepti0n, Service Manager at Radisson Blu Seaside Hotel, Helsinki, responded to this review, July 28, 2014
Dear user Flyer747,

Thank you for taking the time and reviewing our hotel. We appreciate the feedback you have given us.

Regarding your experience with the breakfast, I find it curious as well. Without knowing more of this particular incident, I suspect there has been some sort of a misunderstanding on our staff’s side as in the situation you explained, your roommate should have been allowed to bring you some breakfast to the room. I have forwarded your feedback directly to our Food & Beverage Manager who will see to this and revise with the personnel how a situation like described above should be handled. I sincerely apologize, that in your case the situation was not handled as smoothly as it should have been.

On behalf of the entire staff, I would like to thank you once more for your feedback and for staying at the Radisson Blu Seaside hotel. I hope that despite the incidents faced during your stay, you had a nice visit to Helsinki. I wish you a pleasant summer time!

With kind regards,
Mari Suhonen
Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Seaside Hotel, Helsinki

Address: Ruoholahdenranta 3, Helsinki 00180, Finland (Formerly Radisson SAS)
Phone Number:
Location: Finland > Southern Finland > Helsinki > Kampinmalmi
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#15 Family Hotel in Helsinki
#22 Romantic Hotel in Helsinki
#24 Luxury Hotel in Helsinki
#26 Business Hotel in Helsinki
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Blu Seaside Hotel, Helsinki 4*
Number of rooms: 337
Reservation Options:
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Also Known As:
Radisson Blu Seaside Hotel, Helsinki Hotel Helsinki
Radisson Helsinki
Helsinki Radisson

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