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“Great for transit travellers” 4 of 5 stars
Review of Holiday Inn Helsinki City Centre

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Holiday Inn Helsinki City Centre
4.0 of 5 Hotel   |   Elielinaukio 5, Helsinki 00100, Finland   |  
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Ranked #16 of 64 Hotels in Helsinki
Kuala Lumpur, Malaysia
Top Contributor
108 reviews 108 reviews
41 hotel reviews
Reviews in 47 cities Reviews in 47 cities
166 helpful votes 166 helpful votes
“Great for transit travellers”
4 of 5 stars Reviewed July 10, 2014

We stayed here en route to our final destination in Finland which required us to take another 2.5 hour train from Helsinki. Since we were travelling from Asia we thought it best to just stay the night in Helsinki then take the train the next day. The hotel is literally 200m (or less depending on which entrance you use) from the Helsinki Central Train Station. It's also cloze to the main bus station. After 18 hours of travelling its location was simply perfect. The hotel is minutes away from some of the sightseeing spots in the area. There is K supermarket across the hotel as well.

The hotel staff is friendly and was very helpful in providing us tips on how to get around and look for open places (we arrived on a bank holiday weekend). Our checkin was quick and we were immediately given access cards to our room. The room was average in size but it had complete amenities. The bathroom was quite big for a european hotel and overall the room was clean. There was small LCD tv which had some english channels and lots of electrical sockets in the room to charge our phones and other gadgets.

The use of the sauna is free (its open twice a day) and although the sauna is small it was nice and very well kept. The gym is small but had a good variety of equipment.

Highly recommended from transiting travelers.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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509 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Swansea, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 8, 2014

As other reviewers have said this is a very well located hotel. Next to both rail and bus stations. It's also clean, comfortable and well equipped. Room was quiet, staff helpful.Only suggestion would be that a less expensive breakfast option is offered if not part of package. But highly recommended.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterville, Maine
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 6, 2014

Close to everything, 1 min walk from the railroad station. Very quiet and clean. Helpful and patient front desk. Central! Short minutes to walk to any sightseeing spots. We enjoyed it there – stayed only a couple of nights.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, California
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 2, 2014

We stayed here to and from ferry trips in May. The location is very convenient for traveling by trams that stop in front of the train station and for the surrounding sights. We were upgraded due to platinum status and our executive room was very comfortable. We would definitely stay here again if we return to Helsinki.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham England
Top Contributor
101 reviews 101 reviews
99 hotel reviews
Reviews in 66 cities Reviews in 66 cities
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed July 1, 2014

We arrived on the bus from Helsinki Airport E6.30 single. The bus stops outside the hotel at the main railway station in the centre of the city. The hotel is well placed and has good transport links with the railway and buses. Walking distance to the tourist areas, shops and harbour.

Our room on the 5th floor room 528 had a view with the railway platforms to the side. The room was a standard size. Our bed was clean and comfortable and well air conditioned. Lighting was dim. TV Trouser Press and Iron. Kettle tea and coffee powdered milk. Mini Bar and fridge space. Writing desk and chair. Comfy chair and plenty of storing space.

The bathroom had a powerful shower but it did keep going hot and cold. Plenty of towels. Shower gel soap and shampoo. Hairdryer and magnifing mirror.

No internal or external noise.

Breakfast - We had breakfast included with our room. The first day we went down at 7.30 opening time. Plenty of nice fresh bread. Cereals, fruit, doughnuts and pancakes, ham and cheese. Fish. We had some nice marinated prawns with spring onions which were different. Sausage, bacon, meatballs, scrambled eggs and stone cold beans. Four and seven minute boiled eggs. There only seemed to be a couple of members of staff. Shortage of plates and dishes and tables piled up with dirty plates. The second day Sunday was later 9.45. They close at 11am. They was a shortage of some food and breads and nobody topped up while we were there and we were reminded at 10.50 they were closing. Get there early. I think it was E15.00 if you pay on the day. Ice machine on the second floor.

Business Centre is in a locked area which your hotel room key opens where there are two computers for free internet access. Small bar and seating area in the foyer of the hotel. Reception staff very helpful and speak good English.

The only negatives were that on our second day our cups in our room were taken away and not replaced, the laminated floor was not swept and the lack of some breakfast foods on the second day.

Overall a good hotel great location.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 28, 2014

My stay at the hotel was fine. Untill I discovered just before leaving for the airport that my laptop was stolen from the luggage room! This room was closed and could only be entered under supervision of the staff. I did not receive any help from the staff at the moment of this unpleasant discovery and they did not support me in any way with this problem. The only reply I got was that there was a big sign that said: "Hotel is not responsible for loss or damage".

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Helsinki City Centre, responded to this review, July 15, 2014
Dear Anouk V,

Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your stay.

Again, thank you for your time and I look forward to hearing back from you very soon.

Sincerely,

John O
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 25, 2014

The hotel is easily connected to the airport with a bus , 6 euros
Clean, good beds, comfortable, great breakfast, quiet. Good costumer service
Spent only one night
I was not impressed with the dinner that was given to us, but the travel company made the order, not me

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Helsinki City Centre

Address: Elielinaukio 5, Helsinki 00100, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#13 Business Hotel in Helsinki
#15 Luxury Hotel in Helsinki
#19 Romantic Hotel in Helsinki
#21 Family Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Helsinki City Centre 4*
Number of rooms: 174
Official Description (provided by the hotel):
Stay at the Holiday Inn Helsinki City Centre hotel and you will find yourself in the middle of all the business, excitement and entertainment of Helsinki City. This modern hotel lies in the heart of Helsinki next to the main Railway Station joining modern and historical architecture together conveniently. Holiday Inn offers perfect facilities for business and leisure travellers. The hotel offers comfortable rooms. Staying with us you will be able to enjoy the good quality and core services of Holiday Inn. The hotel contains state-of-the-art rooms including comfortable amenities, high-speed internet access, Business Center and WIFI wireless internet hot-spot. For relaxing there is a Finnish Sauna and Minigym. For wining and dining you can choose Restaurant Verde. Stepping outside of the hotel, there is a large selection of sights, shops, restaurants, museums and places of interest just in the neighbourhood. Stockmann department store, Market Square, Helsinki Music Centre, Finlandia Hall, Kiasma and Ateneum Art Museum just to name a few. If you are planning to visit other cities and regions nearby, you will find public transportation, local buses, trains and even metro in the immediate neighbourhood of the hotel. Or perhaps you would choose the tram to take you on a short sightseeing tour.Whether travelling on business or leisure, welcome to enjoy the Finnish hospitality at Holiday Inn Helsinki City Centre. ... more   less 
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Also Known As:
Holiday Inn Helsinki City Centre Hotel Helsinki
Helsinki Holiday Inn

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