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“Good Hotel” 4 of 5 stars
Review of Holiday Inn Helsinki City Centre

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Holiday Inn Helsinki City Centre
4.0 of 5 Hotel   |   Elielinaukio 5, Helsinki 00100, Finland   |  
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Ranked #18 of 62 Hotels in Helsinki
Certificate of Excellence
Milwaukee, Wisconsin
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Good Hotel”
4 of 5 stars Reviewed May 27, 2014

I was pleased with this hotel. The room was a decent size, clean & modern. The bed was relatively comfortable and the breakfast was very good. It was a bit pricey but it was good. The location was also very good, particuarly if you need the railway station, which I did. I would stay again if in Helsinki.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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600 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 27, 2014

Stayed here for one night due to flight delay while travelling to Jyväskylä during end of November 2010. The connection flight was missed and thus forced to stay here by Fin Air. Very small hotel with rooms of cage size. It is kind of okay if you don't have anything else to do in Helsinki other than sleeping, was feeling claustrophobic with the size and room layout.

Would suggest you to check out the rooms before moving in. My case might be specific as these rooms are designed for their tie ups with Airlines when delayed with connection flight.

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Helsinki City Centre, responded to this review, June 13, 2014
Dear SaneeshKumar,

Thank you for posting a review about our property. It’s nice to know that our location was suitable for your travel needs. On the other hand, I am very sorry for the inconvenience you may have experienced with your room reservation. If there is anything we can do to make your next stay with us more comfortable, please do not hesitate to ask the manager on duty. We look forward to serving you again when you return to Helsinki.

Sincerely,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
135 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed May 25, 2014 via mobile

This HI is conveniently located next to the main train station which is why I regularly stay there for my business trips to Helsinki. The breakfast buffet is good, and the rooms are as one could expect from a hotel of this category.

  • Stayed February 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chippenham,wilts
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 24, 2014

Good hotel, very clean. Right in centre next to bus station and railway station, ideal for seeing the city and also travelling out. Rooms clean and ours was a good size. Breakfast excellent. Staff friendly.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nahariya, Israel
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 23, 2014

Very good hotel, very clean, good service and English speaking staff, breakfast is good but can be upgraded to have more choices but for an European standards is very good.
I went to Tallinn (Estonia) for the day and they had prepared (on request) a take on breakfast for me and my friends since the restaurant was still close by the time we left.
Room very clean and I can say sound proof.
Very well located for anyone planning a visit for pleasure or business, bus station in front of the hotel and railway station just under it and next to it. Metro and trams at 1 minute walk from the hotel front door.
I will definitely will stay again in my next visit to Helsinki.

Room Tip: I am an IHG member so I got a room on the 6th floor, I guess that also helped with the almost none e...
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  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brimscombe
Level Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 22, 2014

This is a very convenient place to stay - although it is a couple of minute's walk from the bus station (airport bus) and railway station, it is fairly quiet.
Rooms are big enough with free wifi (works OK, a bit slow at times) decent showers and all the usual stuff. Breakfast buffet is great. Staff are friendly and English speaking.
Being a small city, you can pretty much walk everywhere - it's 10 mins walk to the Olympic Stadium through the park.
There are plenty of eating options nearby too.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
66 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed May 21, 2014

I chose the hotel on the pretext of location and it did serve that part very well due to proximity from train station and within walking distance of most sights, restaurants and shopping.
I noticed during check in that front office had trainee staff, who took a bit longer than usual for check in and took a while to help me with some information about public transportation but I dint bother much.I was in for a rude shock. In the evening when I reached the hotel , I went to the front desk personally to set my wake up call for the next day's flight.Yet again I encountered another trainee and I repeated everything twice to make doubly sure that she understood what I wanted.But alas! there was no wake up call and I missed my flight!
The hotel was apologetic and I have even demanded a compensation but it is quite sad to see that they have so many trainees for such critical operations.No what I expected out of Holiday Inn chain.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Helsinki City Centre, responded to this review, June 6, 2014
Dear prachi,

Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Helsinki City Centre

Address: Elielinaukio 5, Helsinki 00100, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#15 Business Hotel in Helsinki
#16 Luxury Hotel in Helsinki
#19 Romantic Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Helsinki City Centre 4*
Number of rooms: 174
Official Description (provided by the hotel):
Stay at the Holiday Inn Helsinki City Centre hotel and you will find yourself in the middle of all the business, excitement and entertainment of Helsinki City. This modern hotel lies in the heart of Helsinki next to the main Railway Station joining modern and historical architecture together conveniently. Holiday Inn offers perfect facilities for business and leisure travellers. The hotel offers comfortable rooms. Staying with us you will be able to enjoy the good quality and core services of Holiday Inn. The hotel contains state-of-the-art rooms including comfortable amenities, high-speed internet access, Business Center and WIFI wireless internet hot-spot. For relaxing there is a Finnish Sauna and Minigym. For wining and dining you can choose Restaurant Verde. Stepping outside of the hotel, there is a large selection of sights, shops, restaurants, museums and places of interest just in the neighbourhood. Stockmann department store, Market Square, Helsinki Music Centre, Finlandia Hall, Kiasma and Ateneum Art Museum just to name a few. If you are planning to visit other cities and regions nearby, you will find public transportation, local buses, trains and even metro in the immediate neighbourhood of the hotel. Or perhaps you would choose the tram to take you on a short sightseeing tour.Whether travelling on business or leisure, welcome to enjoy the Finnish hospitality at Holiday Inn Helsinki City Centre. ... more   less 
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Also Known As:
Holiday Inn Helsinki City Centre Hotel Helsinki
Helsinki Holiday Inn

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