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“EXCELLENT” 5 of 5 stars
Review of Helka Hotel

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Helka Hotel
4.0 of 5 Hotel   |   Pohjoinen Rautatiekatu 23, Helsinki 00100, Finland   |  
Hotel amenities
Ranked #11 of 64 Hotels in Helsinki
ATHENS
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“EXCELLENT”
5 of 5 stars Reviewed yesterday NEW

Everything were perfect!
From the day we arrived until our departure!!
the service was great and also the breakfast!
Really nice location and very comfortable!!
I can't think of something bad..we really enjoyed our stay!!

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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516 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Tammisaari, Finland
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

Both me and my wife were very happy with our stay at Hotel Helka. The staff were friendly and helpful, the room was clean and pleasant and the breakfast excellent. I ate so much sausages, bacon, scrambled egg and beans that I could hardly manage youghurt, cereal and berries afterwards. Just the thing to set you up for a days sightseeing round Helsinki. The hotel is a few minutes walking distance from city centre and ideally located.

I am very pleased with Hotel Helka and I will stay there again next time I visit Helsinki.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimoKohtala, Asiakassuhdepäällikkö at Helka Hotel, responded to this review, 6 days ago
Dear John Y,

Thank you for visiting hotel Helka. We are glad to hear that you and your wife liked your room and our service. Breakfast is the most important meal of the day, hope it give you energy to start a new day in Helsinki.

Kind regards,

Hotel Helka
Simo Kohtala
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

The hotel is in the city centre on a quiet street. The room and hotel was very clean and tidy and staff were very friendley and helpful. The breakfast provides you with lots of choices so there is a choice for everyone.

Stayed January 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, Asiakassuhdepäällikkö at Helka Hotel, responded to this review, 1 week ago
Dear Amy I

Thank you for your kind review. We look forward to welcoming you here at Helka again.

Kind regards
Hotel Helka
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singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

It was my first trip to Helsinki and I have to say Helka Hotel made it a great trip. Very helpful and friendly staff, great location, excellent service and interesting decor! The room that I stayed might be small but it is still very comfortable. Highly recommended.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, Asiakassuhdepäällikkö at Helka Hotel, responded to this review, 1 week ago
Dear liyaiism,

Thank you for your warm review. Hope to see you again at Helka!

Kind regards
Hotel Helka
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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I decided to stay at the hotel Helka mainly because of the good reviews the hotel had received from its previous guests on Tripadvisor. Unfortunately I can only rate my stay with „avearge”, although the hotel really has a potential. If this hotel to any extent is being promoted as designish, then it is not acceptable that they are not replacing a broken bedside lamp (the lamp is a light bulb in an „ice” block, however the thick glass of the „ice” has been broken, leaving sharp glass edges, where a less attentative or sleepy guest can even hurt himself). Another disappointment was to find a shirt left on the floor by the previous guest, which means that the cleaning lady has not really done her job… During my stay the sauna was under maintenance and the guests were offered to use temporary sauna – it would be good to have some information about it on the homepage, so that guests are aware of it beforehand. Guest satisfaction is all about small details, especially for the type of hotels like this. This time many details did not work properly.

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, Asiakassuhdepäällikkö at Helka Hotel, responded to this review, 1 week ago
Dear guest,

Thank you for taking the time to write your review. You are absolutely right, there should not be any broken bedside lamps in the room. We are going to be replacing all the Ice block lamps during the next months. Usually we get very good feedback about cleaning, but this time, for one reason or another, the cleaning was not up to our standards. We are very sorry about this and will make our best effort to prevent this from happening again. We are also sorry about the sauna renovation and all inconvenience it may have caused. The renovation was finished a while ago and the outcome was great. Hopefully you will be able to enjoy them during your next visit to Helsinki!

With kind regards,

Hotel Helka
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Saint Petersburg, Saint Petersburg City, Russia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have to say I was impressed with Helka and what she's got to offer. First of all having arrived Friday evening the lounge bar was bustling with life and casual chatter. In fact I could even recognize some familiar faces from the Finnish intellectual and philosophical circles. It's was clear Helka has some character and a special place in her urban neighbors lives.

Helka is full of classic Finnish design master pieces and it seems she has gotten an upgrade lately with some more contemporary design items which gives a nice touch. Regardless of the prestigious setting Helka is definitely an attractive choice from the price point if view as well. It seems that the room rates as well as the restaurant and bar pricing are very affordable compared to present price level in Helsinki.

I had booked me a suite with a finnish sauna. The room with a separate and spacious bedroom was just perfect for a weekend getaway in an urban setting. There is a window in the sauna from where you can observe the neighborhood while adding another round of steam.

I did not eat in the restaurant besides breakfast but the design was also interesting over there with some birch tree trunks standing at the entrance working as coat racks. Very smart! The breakfast buffet was plentiful and up to four star standards.

All in all a very recommendable choice for your stay in Helsinki. I can imagine Helka is a perfect choice for anyone who would like to experience something truly Finnish on a short trip to the capital. You might also be interested in checking out the souvenir shoppe behind the main elevator. There are some interesting contemporary design gifts and jewellery available there. Also I cannot leave the hip rum bar without mentioning located next door. Make sure you will check out Navy Jerry's in case you are up for a drink. Highly recommended as well!

Stayed November 2014, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas H, Asiakassuhdepäällikkö at Helka Hotel, responded to this review, 1 week ago
Dear Tomi M,

Thank you for your kind review and we are happy to hear that you enjoyed your stay at Helka.
We are especially pleased with the fact that you noticed all the details of our hotel (e.g. design and atmosphere) which are so important to us. We were moved by your kind words and thrilled that our services were fulfilling and memorable. We hope that you will visit us again soon!

Best regards,

Hotel Helka
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Tammisaari, Finland
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The building is old, renewed, a little bit shabby, but a cousy small hotel. You can sit in the lobby, read newspapers,have a drink, even a smoking room inside! Even cigar smell didn't come outside! This is not a five star hotel, but I prefer to stay in these kind of hotels, with character. I don't know how this is classified, maybe 3-4 stars. Room prices vary a lot! On weekends cheaper 70€, business time more expensive 160€/night. They even have a flat (s?) to stay a longer time. Breakfast was fresh. Lunchtime a buffet. Worth of trying!

Room Tip: We had a room to the backyard, very still. On the other side there is more traffic, but definatly no...
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  • Stayed November 2014, traveled on business
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Helka Hotel

Address: Pohjoinen Rautatiekatu 23, Helsinki 00100, Finland
Location: Finland > Southern Finland > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#9 Family Hotel in Helsinki
#10 Luxury Hotel in Helsinki
#14 Romantic Hotel in Helsinki
#21 Business Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Helka Hotel 4*
Number of rooms: 150
Official Description (provided by the hotel):
Casual Elegance inspired by Finnish Design and Nature! Only 250 metres from Kamppi Metro Station, privately owned Hotel Helka offers 150 functional rooms, fine dining and a cozy street bar. All the rooms have design furniture and a strong sense of Finnish nature. All of the rooms have air-cooling system, minibars and flat-screen TVs. Breakfast buffet, use of Sauna and WiFi connection are complimentary for all guests. Hotel Helka is housed in a refurbished 1920s building. The bright rooms feature decor by Artek and other well-known Finnish design brands and designers. Helkan Keittio Restaurant serves Finnish cuisine based on fresh, locally sourced ingredients such as fish, game, mushrooms and berries. Guests can enjoy drinks and snacks in Helka’s trendy Lobby Bar, which also features a cigar room. Helka’s central location provides easy access to shopping, dining and culture. Helsinki Central Station is 10 minute walk away. Welcome to the Heart of Helsinki! ... more   less 
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Also Known As:
Helka Hotel Helsinki

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