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“Small, worn and not convenient” 2 of 5 stars
Review of Comfort Hotel Pilotti

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Comfort Hotel Pilotti
3.5 of 5 Hotel   |   Veromaentie 1, Helsinki 01510, Finland   |  
Hotel amenities
Ranked #50 of 64 Hotels in Helsinki
australia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Small, worn and not convenient”
2 of 5 stars Reviewed October 16, 2014

I wish I had stayed at Rantasipi hotel instead!

Pilotti could not accommodate an airport shuttle for 12 noon. So factor in a 15 euro cab ride. NO shuttle service from 10am to 5pm is so inconvenient. Reception didn't know basic info about how to go to Helsinki city or airport by bus.

Room was small, with a funky sewer smell emanating from the tiniest bathroom I have ever seen in a hotel. Bed cover is tired and worn, looks dirty, please just retire it. Looks more modern and clean without it. Lamps are fragile and have been ripped out from the weird wooden bed head. Ugh makes it difficult to sit in bed and read.

Looking forward to a nice cup of tea after a cold day? Too bad, no kettle and no tea/coffee. Free breakfast was OK. First and last stay at Pilotti.

  • Stayed September 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
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34 reviews from our community

Traveler rating
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    13
    7
    3
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 18, 2014

Room is very small, but who needs large room. I stay here in transit because I'm going to go to Rovaniemi.
Free shuttle bus is not running at the time of our arrival 14.00. I called the hotel and he told me to find a taxi and give the receipt to the receptionist for refund. Next day morning shuttle bus to the airport is fine and on schedule.
No air conditioner inside and its quite hot in our stay on july. There is small electric fan.
Free wifi reach inside of my room quite strong and fast.
If you want to go city center there is bus number 620 and 650, directly to Helsinki main railway station, about 400m from hotel.
If you want to go sauna, there is free one, but don't miss the schedule for men 16.00 to 18.00 and 20.00 to 22.00. Women 18.00 to 20.00. You have to try sauna while in finland. Everyone in Finland have sauna and they have sauna everyday

Stayed July 2014, traveled as a couple
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Bassano Del Grappa, Italy
Top Contributor
179 reviews 179 reviews
34 hotel reviews
Reviews in 59 cities Reviews in 59 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed June 2, 2013

Check in and check out were fast, I had no other needs so can't tell more on service side. The room was OK, made exception for the bathroom, extremely small. The quality of sleep vas very good.I chose this hotel due to its position, very close to Vantaa airport. No problem to park the car in the big parking lot available for free. Free Wi-Fi worked well. Breakfast with all you need, actually much more than many other hotel I slept in the past and more expensive than this.
PLUS:
very close to the airport
good quality of sleep
breakfast

MINUS:
very small bathroom

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 20, 2013

One of the smallest rooms I have stayed in, and the shower room was even smaller! The shower had a nylon curtain and was so small that there was no way I could shower without the curtain wrapping itself around me - ugh!! I could not stand in front of the sink as the toilet was there. I had to stand at the side to look in the mirror. I am not big but I felt like Gulliver in Lilliput.
The small window in the main room did not do much for light and brightness. Th price/performance ratio is poor. €100 is too much.
The restaurant had a limited menu but was OK - but expensive of course as is all of Finland.
The shuttle from and to the airport was really good. Fast and punctual. Breakfast was also good.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Venezia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 3, 2013

We stayed at this hotel in between two flights and the experience was very pleasant. We arrived in the morning while the shuttle service was not running, but after calling the hotel, we took a taxi and we were refunded at the arrival.
The girl at the reception has been very kind and helpful. After a rapid check-in, she gave us all the information we needed about reaching the city centre, things to see and other advise. The room was nice and clean.
In the morning we had a rich buffet breakfast and we left the hotel with the shuttle bus.
In the whole, a nice place to overnight, better than the option we tried before.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ireland
Top Contributor
55 reviews 55 reviews
36 hotel reviews
Reviews in 39 cities Reviews in 39 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 16, 2013

nothing special, good shuttle bus to the airport but be early don't think anyone else would have fit in on the way from the airport and all seats were full on the way back to airport. probably around 5 minutes drive. rooms were small, toliet was tiny but the advantage is you can shave and shower at the same time! I enjoyed the breakfast and it's thre from 4:00 am (even the warm food). have really good internet and i stayed in two different rooms and it was excellent in both. price was OK...i booked on trivago. overall if passing through i'd stay there again

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel Pilotti

Address: Veromaentie 1, Helsinki 01510, Finland
Location: Finland > Southern Finland > Helsinki
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #50 of 64 Hotels in Helsinki
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Hotel Pilotti 3.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Comfort Hotel Helsinki
Comfort Inn Helsinki

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