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“Very good but an update is required” 4 of 5 stars
Review of Hilton Helsinki Strand

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Hilton Helsinki Strand
4.0 of 5 Hotel   |   John Stenbergin Ranta 4, Helsinki 00530, Finland   |  
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Ranked #17 of 64 Hotels in Helsinki
Barcelona, Spain
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Very good but an update is required”
4 of 5 stars Reviewed August 9, 2014 via mobile

We spent one night there and no big complaints. Extremely clean, friendly and helpful stuff, spectacular reception area with the piano, beautiful view to Hakaniemi and sea. However the hotel needs a revamped, everything felt old, the rooms are very old-fashioned, the electrical appliances, breakfast is average,...I think that with some updates this hotel could be one of the most relevant because being so close to a vibrant neighborhood with interesting cafes, restaurants,...I enjoyed visiting Hakaniemi library.

Stayed September 2013, traveled with family
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750 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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Naples, Italy
Top Contributor
99 reviews 99 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 7, 2014

very well located on the little harbor. 5/10 min walking distance from everything
Hotel is nice, rooms (club) are big and well furnished, take one with the view.
Club room is good with a nice view on the port..very good service
Breakfast is good, plenty of everything needed

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Switzerland
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 5, 2014

This is a great building facing one of the sea inlets which Helsinki is famous for towards the E75 bridge and islands off the coast. There is plenty of action with all types of boats and the new sport - standing on a flat board with one paddle! Quite amusing seeing the reactions of some when a power boat appears to be coming too close. It may be a little tired in parts but it is still a great hotel and I was told work on upgrading it will start shortly. We found a water leek in our bathroom, a technician considered it serious enough to close the room, we were thanked, moved to a suite with balcony and given access to the Privilege Lounge on the 7th floor.
The hotel is ideally situated, it is only a short walk to central Helsinki and to the Cathedral and Esplanades. Breakfast is excellen and the staff very pleasant.

Room Tip: Ask for a sea facing room preferably above the 4th floor although that floor is still good.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Houston, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

The location is quite nice with wonderfully peaceful views of the Helsinki rivers, inlets, etc. The accommodations are pleasant enough and the heated floors of the bathroom would probably be quite nice in the cold winters.

The executive lounge had quite a nice selection of food and beverages and the attendant was awesome! (I forget her name, but know that it started with an A)

The hotel was starting to shows its age and while nothing was broken or extremely wrong, it just didn't seem to be that modern or new feeling. But thats the only big thing I could potentially find fault with.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 5, 2014

An older hotel, but friendly staff, large rooms and a good lounge. We had 2 rooms for 4 days, but had to change plans at the last minute and stayed for 2 nights and the hotel were very helpful.

Breakfast was good. there was a smell in reception on the last day, a sulphur smell but not too bad, would stay again.

Overall a good stay

Room Tip: High floor and exec room for free wifi and lounge
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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St. Petersburg, Russia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 4, 2014

It is terrible when check-in procedure takes 15 minutes. You have an employee with surname Vikman (girl with blonde hair) , who is rude, inefficient and unfriendly. It is a shame for such hotel to have such employees, who stand without smile and talk without willingness to help. Is it hospitable service? Hilton have not had such bad service ever before. As to the hotel it is rather old but still good. Not clean enough and need renovation. In the lobby there is unpleasant smell. You should better not to take the cheapest room as it will be the worst that they have.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Durham
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 1, 2014

A pleasant, comfortable hotel. The staff are very polite and helpful. The breakfast is good and plentiful with variety. The only cons are the price and the fact that they charge for wifi in your room, at this price you would expect to have wifi included. They also need more bikes as this was mentioned in the advert, but there were none available when I asked for one and it was one of the factors in my choice of hotel.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Helsinki Strand

Address: John Stenbergin Ranta 4, Helsinki 00530, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Helsinki
#12 Family Hotel in Helsinki
#16 Luxury Hotel in Helsinki
#19 Business Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Helsinki Strand 4*
Number of rooms: 190
Official Description (provided by the hotel):
Hilton Helsinki Strand,a comfortable downtown hotel,is located by the sea, within walking distance of the city centre and the historic sights of Helsinki. The location is ideal for both business and holiday travelers. ... more   less 
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Also Known As:
Hilton Helsinki Strand Hotel Helsinki
Helsinki Hilton

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