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“Well appointed hotel with attentive staff” 4 of 5 stars
Review of Hilton Helsinki Strand

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Hilton Helsinki Strand
4.0 of 5 Hotel   |   John Stenbergin Ranta 4, Helsinki 00530, Finland   |  
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Ranked #16 of 66 hotels in Helsinki
UK
Top Contributor
86 reviews 86 reviews
46 hotel reviews
Reviews in 59 cities Reviews in 59 cities
58 helpful votes 58 helpful votes
“Well appointed hotel with attentive staff”
4 of 5 stars Reviewed November 1, 2013

Spent a couple of nights here. Our room wifi wasn't working so we were quickly swapped to another room with a good waterfront view. Our pillows are only small squares which we found very uncomfortable on the first night, but "standard" rectangular ones were provided on request for the second and we slept more soundly. The breakfast buffet was of a good standard with freshly cooked eggs also available on request. The staff were very helpful, for example making a booking for us in a popular restaurant for that night which turned out to have been very worth while as folks were queuing for a table all evening. Small but nice pool on the 8th floor - cool and refreshing - had it all to ourselves.

Stayed October 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonStrand, Guest Service Agent at Hilton Helsinki Strand, responded to this review, February 13, 2014
Dear MDB-Bham,

Thank you for taking the time to write a review about your stay!

I am truly glad to hear that you find your stay to be mainly good and that our staff have been helpful when needed. Thank you also for the positive comments about our breakfast.

Warmly welcome back again next time!

Best regards,

Minna Kajasrinne, Guest Service Agent, Hilton Helsinki Strand
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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682 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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Reading, United Kingdom
Top Contributor
60 reviews 60 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 30, 2013

Very large rooms with loads of space and very comfortable,this is very much a business hotel. Just outside the city centre and with tram an bus stops in the market square, just around the corner from the hotel. it is possible to get into the city centre in minutes. It is also easy to get to the airport by bus 615 that costs 4.50euros and takes about 35 minutes.
If you want to go sightseeing there are a couple of options: the number 3 will take you around all of the main sights and it is much less expensive than going on an organised trip. The tour costs 29 euros but only stops twice,whereas on the number 3route you can get on and off and re-use your ticket within an hour of purchasing it. Bus ticket prices are very good 2 euros 80. In the Summer there is a "hop on hop off" sightseeing tour that may be a better option but this stops at the end of September.
Going back to the hotel the staff are very friendly and helpful and they all speak excellent English.
The breakfast is excellent and is served buffet style. There is also a small swimming pool but it was quite cold ans a sauna on the 8th floor.
This was a very comfortable hotel and I would really recommend it not just for the business traveller but also for families and people travelling on their own

Room Tip: Ask for a view of the water
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergen, Norway
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 30, 2013

Exellent hotel in thie middle of Helsinki rooms , service, was exellent as well as breakfast , even if it was in the center of the city it was quiet. this can be recommended for business trip as well as holiday

Room Tip: Nice rooms , in the middle of Helsinki short way to everything
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alaska
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 27, 2013

I have stayed at the Hilton Helsinki Strand several times with my job and will again stay there tonight. It is a hotel I always look forward to staying at. The rooms are very nice, clean and well, scandinavian in that the bathroom tiled floors have the most wonderful radiant heat running through them. The location is good, the staff is very friendly and the breakfast buffet is well worth the extra money. The only negative is the thermostat in the room is limited to 19 - 23 degrees Celsius. Some might like it warmer on those cold Finnish nights or cooler.

Overall, very wonderful place to stay when in Helsinki.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
Top Contributor
68 reviews 68 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 21, 2013

We stayed here for a night. The stay was very comfortable. The room was large overlooking the waterfront with a nice, clean washroom. Water in the pool was really not warm and therefore we could not enjoy it. However, we enjoyed the sauna. The hotel is very centrally located and you can walk down to almost all the sights that you wish to see. Breakfast was part of our package but we could not enjoy as we had to leave quite early in the morning, and, the hotel staff refused to give us packed breakfast without a surcharge, this we found ridiculous! However, we got some fresh fruit when we checked out in the morning.

Room Tip: Ask for a room overlooking the waterfront.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicestershire
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 20, 2013

Stayed at the hotel in October 2013 as part of a family city trip to Helsinki

Location: Excellent. Only about ten minutes walk to Esplanade and Senate square. About fifteen minutes to railway station. Situated on a quiet street facing the harbour. Located in Hakaniami. Great access to transport- bus stop 615 to airport is about 1-2 minute walk away. Took around forty minutes. Also has metro stop. Hakinanimi market visible from entrance.

Rooms: Clean and spacious for a central capital city. not the most modern rooms (mildly dated). Downside was finding dusty covers initially on entry and a couple of short hairs which resembled an animal's? Again, Hilton Strand seems obcessed with keeping their guests incredibly warm with a set thermostat of 21 degrees in the rooms!

Some rooms face internal courtyard. We had a pleasant sunny waterview room on the fifth floor (we were on 514). It was a side water view and Slippers and tea/coffee making facilities were a great bonus. I suspect the waterviews of rooms bit further down the corridor- eg 520 may be better as they face the harbour completely but we were more than happy with views from ours!

Food: Booked onto bed and breakfast. Good selection of items. not a great fan of the sausages- unlike Helsinki Vantaa!!

Staff: Reservedly friendly. Warmed up after learning of our preference for Hilton.

Wifi: Free wifi access in lobby which was adequate for us. I do get annoyed at hotels charging guests for usage of wifi in rooms though.

I would recommend this hotel to anyone visiting Helsinki city.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 20, 2013

Stayed here for a short break in August 2013. Room was clean and comfortable with lovely views of the harbour area. The hotel is centrally located with a short ten minute walk into the heart of the city centre and is easily accessible from the bus that leaves the airport. Breakfast was very good with plenty of choice in the food available. Staff were helpful and friendly. Our only complaints were that the wifi was patchy in the rooms themselves but was usable downstairs, and that the hotel does look rather dated now having been built in the 1980s.

Room Tip: Rooms with a harbour view are quieter
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Helsinki Strand

Address: John Stenbergin Ranta 4, Helsinki 00530, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Helsinki
#13 Romantic Hotel in Helsinki
#14 Luxury Hotel in Helsinki
#17 Business Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Helsinki Strand 4*
Official Description (provided by the hotel):
Hilton Helsinki Strand,a comfortable downtown hotel,is located by the sea, within walking distance of the city centre and the historic sights of Helsinki. The location is ideal for both business and holiday travelers. ... more   less 
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Also Known As:
Hilton Helsinki Strand Hotel Helsinki
Helsinki Hilton

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