I stay at this property regularly and find the stays only get better!
To start with the convenience of getting to the hotel using the #615 city bus from the airport for under 5 Euros, trams number 3 and 9, the subway and numerous buses stop only about approximately 40 meters from the hotel. You can walk to the center in about 10 minutes. The Botanical Garden is located adjacent to the hotel, the boat to the zoo picks up passengers only meters from the front door. A walk to harbor or the Esplanade is only minutes away.
The rooms are large for Scandinavia, and yes some are showing their age, but with new mattresses in every room, good desk to work at, a very quiet environment, and over half the rooms have a gorgeous view of part of the Bay of Finland. The water view rooms also have a lot of light all day, even on cloudy rainy or snowy days.
The hotel has a nice small but lovely pool (with a great view), good exercise facilities that are almost always available. There are also several saunas (both private that can be booked and public men's and women's) and they serve a great Scandinavian breakfast, with different eggs, salmon, wide variety of breads, salads, and some very good pastries- (I did not say it would be great if you are on a diet!).
Then there is the staff. This Hilton has possibly the best staff I have come across in my 20 years of regular business travel. They are caring, go out of their way to make the stay as wonderful as possible. I have slipped a couple of times and referred to it as "home", because I feel like I am at a "home". Each time I am greeted by name when I walk by the front desk or the dinning room. The front desk manager is by far the most caring and efficient person hotel manager I have ever encountered at any hotel. His staff follow his lead and are constantly looking for ways give the best stay possible service.
For example, when I arrived very early this trip and the front desk staff spent time to find a room for me. I had not had breakfast, so one of the ladies who was serving breakfast stopped what she was doing and got me a plate of fruit, pastries, and juice to take to my room. I had not asked for any of these extras, the staff did this on their own, and it was greatly appreciated!
Staff members such as Samuel, Hanna, Tuuia, Anastasia, and Pia at the front desk are exceptional. I do not want to leave out house keeping, (who do a great job keeping rooms very clean), to breakfast staff, restaurant staff, to management, everyone is committed to making your stay outstanding.
The other nice thing about the Hilton, is that I occasionally see guests I have seen or spoken to on previous stays. They have had similar experiences and have the same very positive views about the hotel, and the staff as I do. For example couples from Russia, business people from the UK, Germany, France, etc. It seems to be a consistent theme with regulars, where ever they are from.
Whether you are in Helsinki on business, pleasure, to see the sights, or just relax and you are seeking a very well run, very comfortable, warm, and very friendly hotel in a Helsinki, I strongly recommend The Hilton Helsinki Strand.
I have stayed in 339 and almost feel like I am on the water.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.