Only the consumer can answer that. This is a tale of 2 very different rooms!
We booked a smart double room for 2 separate nights on the hotel website. Since it was a changeover for season (at least that is what I assume) there was a big price discepancy for the rooms. €145 the first time (30/09/2013), down to €105 (04/10/2013), both including breakfast.
The first time, (30/09/2013),we walked from the Tallink terminal and it took about 20 minutes not rushing. The train station (and Finnair bus) is about the same distance in the other direction, so we think this hotel is well located since we were using both. Tick!
The first time check in was fast,friendly and professional and we were allocated room 440 through keyed doors up a lift and along corridors.
What previous reviewers said is exactly right. The room and ensuite is too small for 2 adults with luggage. Basic toilettries, but lets face it, you normally have your own anyway.
So moving on from the smallness of the room;
Wifi is free and fast for both iPad and laptop. Tick
Everything was clean and in good working order. The room was very quiet. Tick
The bed was very comfortable. Tick.
The window could not be opened. Not so great for us. Air con was quiet.
Breakfast was in the area in the basement. Subdued lighting and food away from where we sat, in an alcove,which is a good thing. No frills, nothing exciting but good quality solid food. Tick
We were heading away for a few days and, since we were returning to this hotel, we asked if they could keep our larger luggage. They obliged, which we appreciated. Tick
When does minimalist and functional decor with a clever use of small spaces, become mean and miserable? That's what I am pondering. The smart double room and ensuite, no matter how cleverly designed ...... was too small.
The reception staff were outstanding and all my abovementioned ticks are important to us. For us, the room was not worth €145 but was ok for €105. At check out, we did not complain, because it was not their fault, just chalked it up to experience.
The second time we stayed here and again great service at check in. Our luggage was retrieved and we were able to arrange a late check out which we happily paid additional for. Again very agreeably handled by reception staff. They are gems.
But the interesting thing was the room. All I can say is Wow!! What a difference. And it all gets down to size! We had booked a smart double for the price of €105 including breakfast. We were not sure what we got, so asked, and were told it was a GLO room. Our second room was fantastic. For that price, it was great value for money.
We were allocated Room315 which is located in the area behind the lobby, so it had none of the 'shoe box feel' we had experienced a few days ago.
It was a lovely spacious room and ensuite. Everything is very clean and in good working order and nicely decorated. There is a window that opens, which we love. It overlooks the internal courtyard.
Wifi is free and fast.
Again, a very peaceful nights sleep.
For us, yes, size counts. It is just luck we got to experience the GLO room, so we know where we went wrong, and should we come back to Helsinki, we would stay here, but in a bigger room.
My stars reflect the Smart Double Room and the payment of €145 since that was what I booked.
- Official Description (provided by the hotel):
- The new GLO Hotel Art is a unique combination of a 1903-built Art Nouveau castle, with its variety of charming meeting and event facilities, and a new modern hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Cheap Tickets, HotelTravel.com, Despegar.com, TripOnline SA, Travelocity, getaroom.com, Odigeo and Tingo so you can book your GLO Hotel Art reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Linna Hotel Helsinki