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“Just came - stayed - left” 3 of 5 stars
Review of Holiday Inn Helsinki Exhibition & Convention Center

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Holiday Inn Helsinki Exhibition & Convention Center
4.0 of 5 Hotel   |   Messuaukio 1, Helsinki 00520, Finland   |  
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Ranked #35 of 64 Hotels in Helsinki
Vantaa, Finland
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
“Just came - stayed - left”
3 of 5 stars Reviewed today NEW

Hotel located at Helsinki Pasila, right next to Helsinki Fair center. Access to fair center by foot true in house passage for exhibition workers others have to walk outside. Easy access by train or car, parking at hotel or fair center. Service at front desk was basic and nice.

Rooms are basic style. Our room had 2 beds that we could move together. In room there is TV, small table and basic wood style interior. In bathroom there is a shower and large sink table. Bathroom was clean and working and ok size.

Breakfast was good. There was a good selection cold and hot food, bacon, cheeses, cold cut, bread etc. thing that you would expect to there. Breakfast room was good size and free space was quite easy to find. Breakfast was included in room price.

It was ok to stay, but didn’t raise any feelings, we just came – stayed – go. Good location if you need to be close to Fair center.

Travelled with my wife, our room was for two persons.

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Traveler rating
    16
    66
    30
    7
    2
See reviews for
9
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7
71
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Gloucester, United Kingdom
Top Contributor
69 reviews 69 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

I was judging at the Finnish Kennel Club's Winners Championship Dog Show being held at the Helsinki Exhibition Centre and this hotel is right nextstoor and is just a short stroll through the hotel into the Centre without going outside in the windy & rain. Ok its not in a pretty area which is mainly office blocks and a kind of industrial area, but for my purposes being right next to the Exhibition Centre suited me well. It was nice that the hotel allowed some of the exhibitors to have their well behaved clean dogs in their rooms. The food in the restaurant was great, the breakfast was ok. All the reception and waiting staff spoke English and were really friendly and very helpful. My room was clean, the bed was comfortable, it was warm. My view was a lovely side view of another concrete building! There is not a swimming pool here but has a small sauna and small gym. The location for the exhibition centre is excellent and I would definitely stay here again if I was returning to this venue. If I wanted to be near the town/shops/restaurants/museums etc then I would not stay here as its a bit far out. For exhibition centre the location is brilliant. Not a hotel for young children as nothing for them there. I would stay there again if I was going to the exhibition centre.

Room Tip: ask for a room at the front of the hotel - then at least you will be looking at the road instead of...
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  • Stayed December 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review, 4 days ago
Dear Vanessa

Thank you for taking the time to review us. I am delighted that you enjoyed your stay here in Holiday Inn Helsinki Exhibition & Convention Centre and warmly welcome you back in the future.

Best Regards

Patrick Mitzner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki, Finland
Top Contributor
65 reviews 65 reviews
64 hotel reviews
Reviews in 45 cities Reviews in 45 cities
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed November 6, 2014

Pasila area where this hotel is located is an ugly part of Helsinki that primarily hosts lot of government offices along with an exhibition center.

There are only few restaurants in this area and most of them are closed in the evening. Trams 7a and b depart from front of the hotel, both will take you to the city center. A faster way is to walk to Pasila station and take a local train.

The hotel itself is as uninspiring as its neighborhood. My room had major maintenance issues with a dead phone line, non working lights and smelly sewage in the bathroom. To hotels credit all got fixed within a day of complaining.

This place is best avoided unless you want to be close to the exhibition center.

Stayed October 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review, 4 weeks ago
Dear Mikaramra

Thank you for staying in Holiday Inn Helsinki Exhibition & Convention Centre and taking the time to evaluate us.

Best Regards

Patrick Mitzner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuopio, Finland
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 13, 2014

I stayed two different times at the this hotel and there won't be third time.

Generally rooms are not cleaned well and floor cleaners are not motivated. When I entered the room during the first visit at the hotel while cleaner was there she asked me if I wanted to continue cleaning by myself. Excuse me? I've paid for the cleaning service in the ridiculous room price.

The second time I visited this hotel beddings were not clean ones and I complained about it I was told that they are sorry and will change bedding. Cleaner did not change anything but cover dirt with bedcover.

I've visited cleaner hostels than this hotel's rooms were.

Restaurant does have nice atmosphere and they offer good service unless you got those grumpy ones to serve. Food from a la carte menu does not match with quality the price level. Very suppressed level of beers available at the bar.

  • Stayed October 2014, traveled on business
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review, October 16, 2014
Dear Guest

Thank you for taking the time to review us and please allow me to express my sincere apologies for the problems you came across with our housekeeping. Cleanliness is one of the keypoints in delivering a great product for our guests and I am very unhappy we were not able to meet the expectations this time.

Best Regards

Patrick Mitzner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampere, Finland
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 2, 2014

The hotel is located in the exhibition center. It is easy to arrive at any of: by train, bus, tram or car.
The room was clean, the beds were good to sleep, a pillow menu was excellent.
The only drawback was the poor sound insulation from corridor.
The breakfast was good and varied. Snacks choice was poor and what there was, it was really expensive.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review, September 9, 2014
Dear Piipi

Thank you for visiting Holiday Inn Helsinki Exhibition & Convention Centre and taking the time to review us. Your feedback is highly appreciated and I will most certainly take it into concideration when making changes to our product.

Best Regards

Patrick Mitzner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 1, 2014

I stayed here just for one night in an executive suite. The room was very comfortable, with free and fast wifi, goof aircon and all amenities. Breakfast was excellent. The area is a bit far from the city centre but that's where my business meetings took place and I was extremely happy with the hotel location. Overall, highly recommended, especially for those attending the conference centre or business travellers visiting Pasila area of Helsinki.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review, September 9, 2014
Dear Val

Thank you for staying here in Holiday Inn Helsinki Exhibition & Convention Centre. I am delighted that you enjoyed your stay and appriciate you taking the time to review us.

Best Regards

Patrick Mitzner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Szczecin, Poland
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 31, 2014

Hotel located in Pasila district which is rather industrial so do not expect fancy sightseeing.
Besides of that - the place is nice, close to train station and tram stops.
Hotel offers really cozy rooms, gym and decent breakfast. Only the view could be better and the windows could open more. Friendly staff (but it is usual for Scandinavia).
You have Lidl near by and local Hesburger (haburger place).

Room Tip: If you'll receive odd numbered room it means the view is bad (and you'll see some roofs and...
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  • Stayed June 2014, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at Holiday Inn Helsinki Exhibition & Convention Center, responded to this review, September 9, 2014
Dear Jarekl

Thank you for visiting Holiday Inn Helsinki Exhibition & Convention Centre. I am extremely glad that you enjoyed your stay here and welcome you back in the future.

Best Regards

Patrick Mitzner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Helsinki Exhibition & Convention Center

Address: Messuaukio 1, Helsinki 00520, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Helsinki Exhibition & Convention Center 4*
Number of rooms: 244
Official Description (provided by the hotel):
Conveniently located in the business district of Pasila in Helsinki and interconnected to the Helsinki Fair and Conference Center, the Holiday Inn Helsinki hotel is very popular with business and conference travelers as well as leisure travelers. With focus on flawless service, attention to detail, and impressive food and beverage offerings, the hotel s guests will leave with warm memories.The Holiday Inn Helsinki hotel is located just a few minutes from the Helsinki city centre and the beautiful architecture of Helsinki. Many sports and event arenas, such as Hartwall Arena, the Swimming Arena and Finnair Stadium are all close by the Holiday Inn Helsinki. Helsinki city centre: a few minutes by taxi, tram or bus. Helsinki Airport: 20 minutes by taxi.With this perfect location for business and leisure travel, this high-standard hotel offers 244 spacious rooms with complimentary internet connection. The hotel offers free access to Minigym and Finnish sauna. The Holiday Inn Helsinki has an entire floor with special attention and care taken for people with allergies. Recently renovated Restaurant & Brasserie Terra Nova serves a wide range of Finnish and International cuisine. The lively bar at the Terra Nova welcomes you for a cocktail or a glass of wine before dinner.The friendly and helpful staff looks forward to welcome you to the Holiday Inn Helsinki! ... more   less 
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Also Known As:
Holiday Inn Helsinki
Helsinki Holiday Inn

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