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“Excellent location, nice staff, but could have been cleaner.” 4 of 5 stars
Review of Scandic Paasi

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Scandic Paasi
4.0 of 5 Hotel   |   Paasivuorenkatu 5 B, Helsinki 00530, Finland   |  
Hotel amenities
Ranked #5 of 63 Hotels in Helsinki
Bradford-on-Avon, United Kingdom
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Excellent location, nice staff, but could have been cleaner.”
4 of 5 stars Reviewed June 29, 2014

Located on a quiet side street near the Hakaniemenranta Market on the 615 bus route from the airport, just north of the city centre the Scandi Paasi is an excellent hotel for a Helsinki break. Its decor is circus themed scandi- chic: quirky and stylish. The rooms continue the theme (the site was home, historically, to a circus). Our room on the sixth floor had a balcony looking out over a nice tree line square. The rooms are well equipped and very comfortable. The hotel had some nice touches like several bikes which are free for guests ( Helsinki is very bike friendly) and free ipads in reception.

Reception was helpful and efficient. However the cleaning let the hotel down a bit, our room had dust on the shelves, was barely touched during our stay and our teas and coffee was not replenished at all.

For breakfast there was a huge choice everything from muesli, fresh fruit pastries to pickled herring and smoked salmon and a neat iPad controlled juice dispenser!

Room Tip: Top floor have balconies looking over a square
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank PJT1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krista S, General Manager at Scandic Paasi, responded to this review, July 11, 2014
Dear PJT1966,
Thank you for your friendly and positive review of Scandic Paasi. It is so delightful to read how many nice touches you found, and thought Paasi is an excellent hotel for a Helsinki break.

How sad we are to read about your feedback concerning cleaning in your room. Not accepted at all, we are really sorry, and will take steps to improve it.

Hope to be able to welcome you again to Helsinki and Scandic Paasi. Our very best regards to you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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841 reviews from our community

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Helsinki, Finland
Level Contributor
325 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed June 27, 2014

I had a business meeting with breakfast in this hotel. We were so happy about the quality of the breakfast. It was a very large buffet with so high quality products. Rooms were also so different than "normal" Scandic. So nice designed. Location of this hotel is very good. it is walking distance of the centrum. Just behind the hotel there are nice market square where you could make shoppings, have nice coffee etc. I could recommend this hotel to all Helsinki visitors. Really, really nice staff and good quality hotel.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Eero N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krista S, General Manager at Scandic Paasi, responded to this review, July 7, 2014
Dear Eero N,
Thank you; your story means so much to our breakfast team. You gave them extra energy to their daily and continued development work, so kind of you. How great it feels to hear that you enjoyed our “story-hotel” design and location. And we agree with you; market square of Hakaniemi is so unique, and offers a special atmosphere for Helsinki visitors.
Your recommendation delights us hugely. Hope to meet you very soon again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oulu, Finland
Level Contributor
3 reviews
4 of 5 stars Reviewed June 27, 2014

Amenities-wise pretty much your standard scandic, for this one they have put quite a bit more eye and dime on design. The hotel looks modern, even hip. The service staff on our stay was also extra-friendly.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank panze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krista S, General Manager at Scandic Paasi, responded to this review, July 7, 2014
Dear panze,
We thank you so much for your kind and positive review of Paasi. We are glad you noticed our special interior design. You are right; Paasi is a “story-hotel” in a family of Scandic hotels in Finland. Our design is inspired by the colorful personalities and happenings of the 150 years history of Siltasaari area, where we are located.
It is wonderful to hear that you felt our service extra-friendly. We are looking forward your next visit; hope to meet you soon again. Our best regards to you to Oulu!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 23, 2014

The location is a little bit offside, but after 15 minutes walk you are in the very centre of the city. Otherwise a peaceful location with a beautiful park and water next to the hotel. There are restaurants in the neighbourhood, but if you want some of the higher standard ones, you need to move closer to the downtown, 10-15 min walk or 5 min by taxi.
Nice breakfast standard. Efficient and friendly staff in the reception and the bar.
The cleanliness of the toilet next to the reception did not keep acceptable standard though.

Room Tip: There are rooms that have sauna! The rooms in the part of the hotel that have been old offices, are...
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Max S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krista S, General Manager at Scandic Paasi, responded to this review, July 7, 2014
Dear Max S,
Thank you so much for sharing your impression of Scandic Paasi. We are so glad to hear that you got to experience also the water and Bay next to hotel, and found it peaceful. Our new restaurant “Meripaviljonki” is under construction right over there, on the water, and will open on 8th April 2015. Hope to have you as our guest then, and be able to introduce you to Meripaviljonki, because it will represent and join to the group of little higher standard restaurants in our own neighborhood. We appreciate your feedback of cleanliness, and improvement steps were taken right away by our team. Thank you so much and hope to see you soon again at Paasi, for both business and pleasure!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vaasa, Finland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

I've stayed in Scandic Paasi twice in the past 3 months and both experiences were great! Location is very good, few minutes by tram, bus or metro to central, rooms are very nice and comfy. You'll definitely find something nice to eat at breakfast and if you wish to have dinner, there's a good restaurant in the complex. Above all of those good qualities I appreciate the good customer service at the reception. The staff was friendly and they seemed to enjoy their job, making jokes with the customer and being very helpful. Having worked in customer service several years I appreciate to receive quality service and wish to tell it to others too!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank KMTP2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krista S, General Manager at Scandic Paasi, responded to this review, July 6, 2014
Dear KMPT2014,
Your review makes us extremely happy. Guests returning to Scandic Paasi, and choosing us as a hotel in Helsinki more like ones, is like our dream come true. Our wish is to give people away from home a feeling of being among friends at Scandic Paasi. We are so glad to hear that you noticed our joy. Yes – you are right; we do enjoy so much our job. And especially because of wonderful guests like you are. Thank you KMPT2014. Hope to see you soon again! Very best regards to you from all of us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 14, 2014 via mobile

It is side by side to the Congress Center. And just a 15 minutes walk to the City Center.
It is tidy and modern, with a good standard. Surprisingly there is no Sauna.
The staff is very friendly and helping.
I got a room 1st foor. And there are light bulbs just outside, shining sll night long. So make sure to get a room on the back side or on another floor.
The breakfast has a wide range and you will definitely find something good. To escape the bad finnish coffee, you can get a decent one at the Reception.

Stayed June 2014, traveled on business
Helpful?
1 Thank Jo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krista S, General Manager at Scandic Paasi, responded to this review, July 6, 2014
Dear Jo G,
So kind of you to share a friendly review of Scandic Paasi. Thank you a lot! We are so sorry about the light outside disturbing you stay. For your next visit, we will help you to get a room from other sides of Paasi, and that time a room with a private sauna. We have altogether 11 saunas in two different room categories, and they are pretty cute for friends of Finnish sauna culture, really worth to experience. Hope to see you soon again as our guest. So warmly welcome!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Palos Verdes, California
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 7, 2014

Great location (10 - 15 minute walk to city centre). New, very well kept, modern property with amazingly comfortable beds. (The beds are the most comfortable hotel beds that I've ever slept in.) Very friendly, helpful staff. Good, wide variety, breakfast included in room rate.

Only downside (for my wife who is Finnish) -- the hotel does not have a sauna.

Room Tip: Upper floor, balcony room.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Charles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krista S, General Manager at Scandic Paasi, responded to this review, July 6, 2014
Dear Charles B,
Thank you for choosing Scandic Paasi for your visit in Helsinki, and sharing so kind comments on TripAdvisor. It is wonderful to hear that you especially valued our beds. Our beds are manufactured in Finland and by company called Finlayson.

How unfortunate that we could not offer you sauna experience, while we don’t have a common sauna at the hotel. Instead, for your next visit we would really like to help you to book a room with private sauna in your own hotel room. We have altogether 11 saunas in two different room categories. Please don’t hesitate to send us an e-mail before your visit (paasi@scandichotels.com), and we will guide you how to do it.

Hope to see you soon again in Finland and at Scandic Paasi. Our best regards to you and to your wife!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scandic Paasi

Address: Paasivuorenkatu 5 B, Helsinki 00530, Finland
Location: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #5 of 63 Hotels in Helsinki
Price Range (Based on Average Rates):
Hotel Class:4 star — Scandic Paasi 4*
Number of rooms: 170
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