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“Good location. Outdated room.” 3 of 5 stars
Review of Original Sokos Hotel Presidentti

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Original Sokos Hotel Presidentti
4.0 of 5 Hotel   |   Etelainen Rautatiekatu 4, Helsinki 00100, Finland (Kampinmalmi)   |  
Hotel amenities
Ranked #30 of 64 Hotels in Helsinki
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Good location. Outdated room.”
3 of 5 stars Reviewed July 12, 2014

Hotel with good location. Good standard finnish hotel breakfast. Sleep quality was also pretty good. Room was outdated, especially bathroom is a trip to CCCP era, taking a shower was difficult if you are tall, and standing in a slippery bath tub.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Presidentti, Manager at Original Sokos Hotel Presidentti, responded to this review, July 25, 2014
Dear them1,
Thank you for your feedback regarding your recent stay at our hotel. We aplogize that we did not exceed your expectations and appreciate your comments. It is true, we do need some remodeling. Our building has aged, but we hope to make some significant changes in the near future.
Kind regards,
Juha Sundqvist, Hotel Manager
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569 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Portland, Oregon
Top Contributor
64 reviews 64 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 9, 2014

We found the hotel to be most comfortable and the staff friendly. It is quite a busy place especially because it has many tour groups. With an all-day transit pass, the hotel is convenient to everything in Helsinki. There are four different tram lines that pass within a couple of blocks of the hotel. Furthermore, Helsinki is an easy walking city. In addition, there are many restaurants nearby.

Now the for the issues. First, breakfast was OK, but nothing like we had in hotels in Oslo, Stockholm, or Copenhagen. Second, as we have been finding, controlling the room temperature is very difficult. While this was the coolest of four that we stayed in, we were unable to cool it down enough for comfortable sleeping. Third, while we had Wifi, access to the Internet was sporadic. Often we would have a connection and it would disappear. A number of people in our group made comments about its lack of reliability, especially when one was halfway through trying to send an e-mail. Finally, the shower (room 809) leaked at the bottom and made the bath mat useless. Simple caulking would solve the problem.

Room Tip: The do not appear to be any bad rooms
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Presidentti, Manager at Original Sokos Hotel Presidentti, responded to this review, July 18, 2014
Dear dick_mary,

Thank you for your time when writing this review and staying with us in Original Sokos Hotel Presidentti. However, I am certainly disappointed by the too warm room temperature and stucked drain in your room. Wifi connections were under maintenance during your stay as its capacity was improved. I apologize that this fact was not told to you at that time.
Kind regards,
Juha Sundqvist
Hotel Manager
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2014

Thanks to all person in this hotel reaaly it amazin we will go back to hotel again ee will be there very soon really we will be back very soooon staff is very nice and helpful you should go by your self to see the nice hoyel

Stayed July 2014, traveled with friends
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HanneleLa, General Manager at Original Sokos Hotel Presidentti, responded to this review, July 3, 2014
Dear أيمن ع,

Thank very much for choosing Original Sokos Hotel Presidentti for your stay in Helsinki.

I am so glad to read your review of our hotel and your comment on our staff makes me especially happy.

Looking forward to welcoming you again at Original Sokos Hotel Presidentti.

Best regards,
Hannele Laurila
General Manager
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Burlington, Vermont
1 review
2 of 5 stars Reviewed June 30, 2014

We just stayed at the last leg of our fjords and capitals trips organized by Authentic Scandinavia an excellent trip planning company which arranged all the trains, boats and hotels to allow us to travel independently. They made great selections except this hotel.
The Hotel Presidentti in Helsinki deserves a 2 out of 5 star at the most! The issues were:
--big hotel with lots of rooms but the front desk was always understaffed and long waits to get any information since there was no concierge
--the hotel is a block long but has only elevators on the front and therefore there was a very very long walk from elevators to the rooms. And we could not use the stairs which were locked (which caused up concern if there was a fire).
--the air conditioning did not work and and windows were locked and could only be opened by going to the front desk to get a handle to unlock the windows to get some air.
--the breakfasts were crowded—too small a room for the large number of rooms and the food was only fair.
I am sure there are better choices

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HanneleLa, General Manager at Original Sokos Hotel Presidentti, responded to this review, July 3, 2014
Dear 802VtTraveler,

Thank you very much for staying at Original Sokos Hotel Presidentti and for writing a review of us.

I am sorry that we could not meet your expectations concerning your stay. It is true that we do not have separate concierge service but our reception staff does always their best to help our guests in different matters. Unfortunately, sometimes we do have some overcrowding at the reception but we try to solve it best possible way.

Concerning the safety issue about the stairs I can ensure you that the staircase is always open from the guest room floors downwards and also you can use the stairs upwards by using your keycard.

Once again I am truly sorry that you were not satisfied with your stay at our hotel this time and I highly appreciate your opinions.

Best regards,
Hannele Laurila
General Manager
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London, United Kingdom
Top Contributor
59 reviews 59 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 28, 2014

Lovely large rooms with comfortable beds and air con you can control. Nice and clean and well maintained
Good choice of breakfast and very central for everything from trains, trams, shopping, lots of restaurants etc. Also within walking distance of many attractions

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HanneleLa, General Manager at Original Sokos Hotel Presidentti, responded to this review, July 3, 2014
Dear bluegragon52,

I was so delighted to read your kind review of Original Sokos Hotel Presidentti. Thank you very much for taking your time to do that.

I wish you nice summer time and hope to see you again at our hotel when you next visit Helsinki.

Best regards,
Hannele Laurila
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 21, 2014

I stayed here on a business trip to Finland.
When checking in I was surprised and impressed by the friendliness of staff. They were so helpful and it made my day. The room was functional, the sauna was very nice. Breakfast was impressive - they offer a great buffet. Location is convenient. Recommend staying here.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HanneleLa, General Manager at Original Sokos Hotel Presidentti, responded to this review, July 3, 2014
Dear LunaJ,

Thank you so much for your review and your positive opinions on Original Sokos Hotel Presidentti. Especially your comment on our staff makes us so happy!

I am delighted you have enjoyed your stay at our hotel. Thank you also for recommending us.

I wish you most welcome to Original Sokos Hotel Presidentti also next time when visiting Helsinki!

Best regards,

Hannele Laurila
General Manager
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Tiruchengode, Tamil Nadu, India
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 19, 2014

Hotel very good location and near to the parliament house of Finland and within short walking distance to train ,bus stops, near shopping mall, lots of indian restaurant....
Room check-in good way, staff are helpful ,room are large with nice and comfy bed.

breakfast was simple but good taste and superb good coffee.

over all superb location , room good & clean but little old ambient ,

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmng, General Manager at Original Sokos Hotel Presidentti, responded to this review, July 2, 2014
Dear prasadrr,

Thank you very much for your kind review of Original Sokos Hotel Presidentti. It really makes me happy that we have succeeded in offering you a nice stay at our hotel.

You are truly right with you comment on our location – we really are in the middle of everything you need at a nice city break!

We are looking forward to meeting you also next time when you come to Helsinki.

Best regards,

Hannele Laurila
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Original Sokos Hotel Presidentti

Address: Etelainen Rautatiekatu 4, Helsinki 00100, Finland
Location: Finland > Southern Finland > Helsinki > Kampinmalmi
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Helsinki
#25 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Original Sokos Hotel Presidentti 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
Sokos Hotel Helsinki

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