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“Dumb and Dumber” 1 of 5 stars
Review of Hotel Rivoli Jardin

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Hotel Rivoli Jardin
3.5 of 5 Hotel   |   Kasarmikatu 40, Helsinki SF-00130, Finland   |  
Hotel amenities
Ranked #11 of 63 Hotels in Helsinki
new york
Top Contributor
70 reviews 70 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
70 helpful votes 70 helpful votes
“Dumb and Dumber”
1 of 5 stars Reviewed September 14, 2013

My wife and I chose this hotel for location and air conditioning. The location is okay and they do have air conditioning but the brilliant people in charge told us that they turn the air conditioning off at night and run it only in the day time. Make sense? We did not sleep the first night we were there because our room was on the ground floor and since we had to leave the windows open we were disturbed by the noise light and smoke from the parking area we faced. If you have to be in Helsinki choose a hotel not run by morons.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merja_Koski_GM, General Manager at Hotel Rivoli Jardin, responded to this review, October 31, 2013
Dear Sir and Madame,

Thank you for your review.
I am so sorry that you we so disappointed to our hotel and us.
It does not help at all for the inconvenience we have caused to you.
But I want to tell that the big air-conditiong machines are on the roof and the law of environmental does not allow the noice at night times.
That is the reason the system is working half power at nights, and it is not enough.
Your review was very helpful, we have discussed about the problem with the owners of real estate and we try to find the solution before next summer.
I hope newertheless you enjoyed your visit in Helsinki.
Once again, I apologize
Merja Koski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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175 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Bucharest, Romania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 1, 2013

A very good choice in Helsinki, hotel is close to shopping centers, restaurants and tram stations. Rooms are quite attractive, nice Scandinavian design and very comfortable. Hotel is close to Esplanadi Park.
Being on a business trip, one evening we arrived very late from work and even though the restaurant was closed the staff was very nice to offer us something to eat and a glass of wine.

Rivoli Jardin is definitely a relaxing and pleasant experience if you travel in Helsinki.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lahti
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 31, 2013

Location: excellent. The building where the hotel is, breathes history and tradition. Everything else is very average. All nice, but minor things bothering: shower door not closing, finding the lighting not so easy, etc. Minor things matters, eventually. Breakfast, nice.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne,Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 21, 2013

We stayed here for two nights and while the room was a bit dated it was comfortable and convenient.
The location was great about 10 mins walk from the bus and train stations and close to all the sights.
The manager was very helpful, we arrived at 10am in the morning and she went out of the way to make sure our room was ready straight away.
Breakfast was good, one of the only issues was you had to pay for the wifi in the standard rooms - I think it might of been free in the superior rooms.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 20, 2013

We stayed in this hotel for two nights and found it to be good, basic accommodation. The hotel is based about a 5 minute walk from the bus station (so handy from the airport) and is central with most sights within walking distance.
Our room was a little tired and could have done with less furniture in it but nevertheless was clean, a good size and had everything you needed (minus a kettle as these are only in their suprior rooms but not an issue, see below).
The breakfast was good with delicious fresh bread, and a selection of hot and cold food. Throughout the day there is complimentary tea, coffee, biscuits and cakes avaliable on the ground floor with nice seating areas. You can also purchase alcoholic drinks which are a lot cheaper than those in other bars and cafes around the city.
There is a small gym, a sauna and a business centre (which is free to use - useful for checking in online and printing boarding passes) the downside is that you have to pay for the wifi (although many locations around the city offer free wifi).
The staff were very friendly and helpful with excellent English.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Top Contributor
423 reviews 423 reviews
112 hotel reviews
Reviews in 155 cities Reviews in 155 cities
209 helpful votes 209 helpful votes
5 of 5 stars Reviewed August 17, 2013

The hotel is situated a short walk from the esplanade and the markets/wharf. Restaurants are close - ranging from McDonalds to up-market eateries. The hotel is set back from the road and is therefore very quiet - even though there is a nightclub nearby. The staff and management are very helpful. (I had left my jacket in the taxi that we had caught from the airport and the manager eventually tracked it down and had it returned, which was excellent as I did not know the cab number or even the company).
Breakfast is very good without going overboard with a huge number of choices. The room that we had was on the small side and the lighting was a little dim. There is free Wifi in the room which was OK. There was no safe, but reception had a safe deposit if required. Coffee was available all day as was fresh fruit. (The chocolates on the reception desk were excellent).
Nothing was too much trouble and we would stay there again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbury, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2013

I stayed at this hotel two nights last week. The location is great, the room was comfortable, bath nice when compared with other hotels in Finland (included small size shampoo, conditioner, lotion, sewing kit, etc.). Breakfast was good and free coffee / tea available in the lobby was a nice touch. This is a smaller property with friendly service. I did not have any problems connecting to the WiFi in my room. Will definitely stay at this location again.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rivoli Jardin

Address: Kasarmikatu 40, Helsinki SF-00130, Finland
Location: Finland > Southern Finland > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#12 Romantic Hotel in Helsinki
#20 Business Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Rivoli Jardin 3.5*
Number of rooms: 55
Official Description (provided by the hotel):
This stylish Hotel Rivoli Jardin offers rooms and apartments next to the Esplanadi shopping streets, about 10 minutes walk from Helsinki Central Station. The individually designed guest rooms at the HOTEL Rivoli Jardin have air conditioning, minibars, work desks and a wide selection of TV channels (for example: CNN, BBC World, TVE, RAI Uno, TV5Monde, TV1RusEurope). The Rivoli APARTMENTS have a TV, a DVD player and a fully equipped kitchen with refrigerator, microwave and tea/coffee maker and free Internet. The central location offers easy access to culture (Design District), shopping and entertainment. There are plenty of bars and restaurants (Michelin Star) within walking distance. The helpful staff can provide tourist information and other services. The following Rivoli owned restaurants are within 15 minutes walk of Hotel & Apartments Rivoli Jardin. The Rivoli Restaurant offers French influenced Finnish cuisine, and a variety of Italian dishes can be sampled at the Trattoria Rivoletto, both located at Albertinkatu 38. Guests can also try the Russian menu at Restaurant Bellevue at Rahapajankatu 3, near the Russian Orthodox Uspenski Cathedral. ... more   less 
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Also Known As:
Rivoli Jardin Helsinki

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