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“High tech.” 4 of 5 stars
Review of Radisson Blu Plaza Hotel, Helsinki

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Radisson Blu Plaza Hotel, Helsinki
4.0 of 5 Hotel   |   Mikonkatu 23, Helsinki 00100, Finland (Vironniemi)   |  
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Ranked #4 of 66 hotels in Helsinki
Gloucestershire
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
10 helpful votes 10 helpful votes
“High tech.”
4 of 5 stars Reviewed October 3, 2013

The pools of light in the corridors and the illuminated room numbers on the carpet which you can adjust the colouring of to indicate 'Do not Disturb' or Ready for Make-up' were outstanding. The tablet menus were less successful as everyone seemed to have a problem on first using them and a couple seemed to have a glitch. However they certainly gave much more information than a paper menu and for all those who enjoy using technology they are fun. The food was fine but the service in the main restaurant for breakfast would have benefitted from a Maitre D' as with large tour groups arriving en masse the staff were overwhelmed in trying to explain the breakfast system That said the buffet was very good but as we were on the business floor we decided to eat upstairs after the first day.
Certainly an interesting place to stay if you are keen on all the latest technology.

Room Tip: The business floor (7) gives you the opportunity to watch over the Dining Room.
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petri_Uronen, Hotel Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, October 30, 2013
Dear GloucestershireLeo,

I would like to thank you for your kind review.

I´m pleased to hear the new technoly we have placed here at Plaza pleases you so much. We have received only good feedback of lights in the corridor and the colouring of the indicate "Do not disturb sing".

Thank you for your tips. We´ll look into those for sure.

Once again thank you for your stay here at Plaza and for your kind review.

All the best from Helsinki!

Kind Regards,
Petri Uronen
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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482 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Sibiu, Romania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 2, 2013

The hotel is situated in the center or the city. Like 5 minutes of walking to the closest railstation, the main street with many shops, and also very close to what night life means. Nice pubs and restaurants arround. Free wifi, password given for up to 10 devices per room. The rooms are very stylish and nice coloured.Very confortable bed. You have everything you need in the room, including an iron and an iron table You can also relax to the hotel spa. It would be usefull to have also a bath wrap, but there isn't one in the room.

Room Tip: If you want to be close to the spa you should ask for a room at the second flor.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petri_Uronen, Hotel Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, October 25, 2013
Dear Andreea921,

Thank you so much for your review.

Plaza is really situated in the heart of Helsinki. All major attractions, shopping and restaurants are within a walking distance as you mentioned.

Thank you for your kind comments of our newly renovated rooms. So nice to hear you liked our rooms and Magic Dreams beds and other services given.

Have a nice autumn and hopefully we´ll see you here at Plaza soon again.

Warm Regards,
Petri Uronen
Hotel Manager
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Reading, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 29, 2013

A very stylish hotel, centrally located - 2 minutes walk from the main station and 5 minutes walk from the main shopping street. My room was good, although no desk which was inconvenient as I was visiting on business.
The breakfast buffet was superb - all sorts of food served and they use an iPad to control the drinks machine, very quirky!
The only downside was the hotel restaurant - stylish, great food but terrible service; extremely slow - you are given an iPad in here too to make your menu selection on which should make things quicker, but unfortunately the opposite was true. I ate there twice and on the second time, I was left waiting to be seated for over 5 minutes - staff didn't even acknowledge my presence. Disappointing, particularly as the food and ambience is very good. Just don't go there expecting a quick meal.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heikki P, Guest Relations Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, October 9, 2013
Dear Sologirltraveller80,

Thank you very much about your kind review.

First of all I need to apologize that inconvenience what you have experienced at our restaurant.
We truly want to service all our guest´s personally and professional way, unfortunately there were lack of service during your visit.

Most of our rooms are equipped with working desk´s, some of without course those are suitable for families with extra bed. We are happy to offer rooms with desk when requested.

Thank you once again about your review, it was nice to read that liked our hotel and thanked that it is "Great hotel, worth the money".

I wish everything is fine in UK and have nice autumn - you are most welcome to Plaza again!

Sincerely yours,

Mr. Heikki Päätalo
Guest Relations Manager
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Staines, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 25, 2013

The Radisson Blu Plaza Hotel is well located near Central Railway Station and the centre of the
city. Short walk to the shopping district or to the South harbour & Old market place.
Really comfortable bed / well furnished modern room with excellent but small bathroom /
fridge, kettle, ( ice m/c in outside hallway ) large HD t.v. set with plenty of channels.
The buffet breakfast has a great selection of hot or cold items ( touch screen controls for
the fruit juice dispenser!! ) really good coffee and wide selection of teas available.
Staff are excellent and all speak very good English & extremely helpful.

Room Tip: We opted for the modern style rather than classic rooms. ( Room # 507 ) The triple glazing makes it...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heikki P, Guest Relations Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, October 9, 2013
Dear Robert G,

Greetings from our whole Team to you!
Thank you very much about your amazing review!

We hope to see soon back in Plaza!

Have a great autumn!

Best regards,

Mr. Heikki Päätalo
Guest Relations Manager
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italy
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 24, 2013

Very close to the station, in a quiet street.
Modern and comfortable with large common areas and high tech rooms.
We had a standard room and it was spacious (and so was the bathroom) and well equipped; the double bed was large and comfortable.
We had kettle, tea and coffee, and a lot of amenities. Wi-Fi is offered.
Of course there is a sauna for guests, but we did not use it.
Breakfast is terrific with a big choice of sweet and savoury food and it is served is a scenographic room.
the staff is helpful and kind.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heikki P, Guest Relations Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, October 9, 2013
Dear mvittoriaItaly,

Thank you very much about your kind review.

The Free WiFi is one part of our "Plaza Smart -concept" - what we offer to our guest´s as free of charge.Here is few more listed:

• All rooms have a connectivity panel that allows you to hook up your own device to the AV-system in the room, listen to your own music and watch your own pictures
• Business and Suite rooms are equipped with 3D TVs
• PowerKiss wireless charging is available in all shared facilities

We also have lots of concepts that our guest´s can use as free of charge,
Plaza Relax: for example:

• Back and foot massagers
• In the comfort of your room: borrow a yoga mat, stress ball, etc.
• Download Blu Dreams relaxation music from Spotify to your device.
• Try a Lumie Saraste bright light lamp

The breakfast room, witch you mentioned, is located on our historical part, that part is actually former headquarters of SOK Group witch is the operator company of our hotel.

I hope I can see you soon back in Plaza!

Have a great autumn!

Kind regards,

Mr. Heikki Päätalo
Guest Relations Manager
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Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 24, 2013

We spent a weekend with my family there.It was clean and comfortable hotel. Good and quality breakfast.Rooms are ok and big enough for Nordic standart - not IKEA type at leat :-))
next to train station , but quite safe area.and not noisy ..all moajor attractions are nearby..
I would recommend to stay there if you are planning to visit the city for shot time like weekend.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heikki P, Guest Relations Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, October 9, 2013
Dear Wertyui,

Greetings from Helsinki to your your family.

It was very nice to read your kind review, so lot´s of thank´s to you spending your precious time.
You are most welcome to back in Helsinki and of course to Plaza, did you know that we borrow free of charge our bikes to our guest´s, so they can have sightseeing by bike?

Have a nice autumn!

Kind regards,

Mr. Heikki Päätalo
Guest Relations Manager
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Redhill, United Kingdom
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 20, 2013

Stayed here for three nights.The hotel is very well located, about five minutes walk from the main railway station via Kamppi Square, which was perfect for us as we we taking various rail trips around Finland and to St Petersburg. This is an upmarket hotel with very new, luxurious and clean rooms and the communal areas were rather nice, including the bar and restaurant. Contrary to some other reviews I thought the breakfast buffet was excellent in a relatively relaxed atmosphere, not the usual crowded scrum. Our room wasn't ready when we arrived, but we were offered complimentary drinks in bar while we waited for a short time; a nice touch. Free wifi. Staff consistently excellent. The hotel is not too overpriced, so very much recommended.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heikki P, Guest Relations Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, October 9, 2013
Dear dokelly,

Thank very much about your kind review.

I hope everything is fine and you are having a great autumn.
You are a most welcome back to Plaza when ever you are in Helsinki!

Kind regards,

Mr. Heikki Päätalo
Guest Relations Manager
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Additional Information about Radisson Blu Plaza Hotel, Helsinki

Also Known As:
Radisson Blu Plaza Hotel, Helsinki Hotel
Radisson Blu Plaza Hotel, Helsinki Hotel Helsinki
Radisson Helsinki
Radisson Blu Plaza Hotel Helsinki
Helsinki Radisson
Address: Mikonkatu 23, Helsinki 00100, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki > Vironniemi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Helsinki
#3 Business Hotel in Helsinki
#4 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Plaza Hotel, Helsinki 4*
Official Description (provided by the hotel):
Situated in the heart of Helsinki; convenient to the city's business, shopping & entertainment centers; near major transportation. ... more   less 
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