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“Great hotel with a poor breakfast” 4 of 5 stars
Review of Radisson Blu Plaza Hotel, Helsinki

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Radisson Blu Plaza Hotel, Helsinki
4.0 of 5 Hotel   |   Mikonkatu 23, Helsinki 00100, Finland (Vironniemi)   |  
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Ranked #4 of 64 Hotels in Helsinki
GreenLeadersSilver level
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Great hotel with a poor breakfast”
4 of 5 stars Reviewed September 4, 2013 via mobile

The Radisson Blu Plaza hotel is newly renovated. That had been done in an excellent way! We stayed in a standard room which was decorated and designed much over my expectations. I assume this hotel is used by business people but the style is somewhat trendy but not too much. Great!

The breakfast was a sad story. We where there around 9 am and most tables where occupied by dirty dishes. It seemed that no one picked dishes from the tables. Ones we cleaned a table we could start eat. The bread was hard, most have been at least one day old. Selection of food was acceptable but not in standard with the rest of the hotel.
Great hotel that just need to get the breakfast ok in order to be perfect.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heikki P, Guest Relations Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, September 30, 2013
Dear ulf_lofven,

Thank you for your review.

It is nice to hear that you liked our newly renovated hotel.

The whole team from our breakfast send´s their apologizes to you, we are truly sorry about the inconveniences that you have found from the breakfast. I can guarantee that we will put more attention to staffing on rush hours at breakfast.

Warm regards,

Mr. Heikki Päätalo
Guest Relations Manager
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722 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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  • Finnish first
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Seoul
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed September 3, 2013

A pleasant hotel in a good location, walking distance to touristic spots and the central station. Recently renovated room interior contains the beautiful and modern Finnish touch! The restaurant Kitzens provides high quality food.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heikki P, Guest Relations Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, September 30, 2013
Dear Travelling-White,

Thank you very much about your kind review.

You are most welcome back to Plaza when ever you come back to Finland and Helsinki!

Have nice autumn!

With best regards,

Mr. Heikki Päätalo
Guest Relations Manager
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Yekaterinburg, Russia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 3, 2013

The staff was excellent. Breakfast was nice but you can order grab box if you will have a fly or train early. Also the older second hand market and Synebrukoff museum - it's great point for visit and watching. Sure I can see a sovetic fly without bomb on the top verkkokaupan shop - my recommendation please go to the top a five floor and you will look a beautiful Helsinki and ships on harbor.
at last time - The rooms have kettle and coffee inside.

Room Tip: You should ask a room with harbor view, it's nice but don't worry no street noises but windo...
See more room tips
  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heikki P, Guest Relations Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, September 30, 2013
Dear guest,

Than you for your kind review.

I think you mean our sister hotel Radisson Blu Seaside hotel at Ruoholahti, witch is located next to Länsiterminaali harbor area.

Our hotel is located near by Main Railway station.

You are most welcome to visit our hotel next time when your are at Helsinki!

Have nice autumn!

Best regards,

Mr. Heikki Päätalo
Guest Relations Manager
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Milan, Italy
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 3, 2013

As per my experience, Radisson SAS consistently deliver a good service. This hotel in Helsinki reinforces this positive image.
The room (double standard) wasn't very large, but perfectly equipped and confortable. The breakfast was simply superb. The staff at the reception very professional and helpful (i needed their help to manage the loss of a bag at the airport).
Perfectly located right at the center of the city.
For this price, you normally get a lower level of service in most European capitals.
Only one negative remark: with 22°C outside temp, you should be allowed to open the window, not obliged to use air conditioned; especially in a so Green country

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heikki P, Guest Relations Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, October 8, 2013
Dear aldo_papa,

Than you very much about your nice review.
Our whole team send greeting to you and we looking forward to see you soon back at Plaza!

Have great autumn!

Best regards,

Mr. Heikki Päätalo
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Vancouver
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed September 3, 2013

Just had one night here on route home but loved this clean, fresh, modern hotel. The bed was the best we've had in Europe, friendly staff and the best breakfast I've ever seen included with room fee. We stayed at another hotel here in Helsinki near the Conference Centre and it wasn't nearly as nice and it cost more! Plus the location of this Radisson was excellent, just a 2 minute walk to the train station and to airport bus. Easy walk to sights and Market area. I will definitely stay here again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petri_Uronen, Hotel Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, September 30, 2013
Dear Chris,

Thank you so much for your friendly feedback.

It´s wonderful to hear you loved our hotel and especially our Magic Dreams beds. Thank you also for your nice feedback of our friendly staff.

Next time you´ll know that you don´t want to change hotel when visiting Helsinki! You can count on us here at Plaza!

So can´t wait to see you here at Plaza again!

Warm regards,
Petri Uronen
Hotel Manager
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Melbourne, Australia
Top Contributor
63 reviews 63 reviews
40 hotel reviews
Reviews in 41 cities Reviews in 41 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 31, 2013

Excellent location if you are wanting to explore Helsinki, everything is within walking distance or a tram ride. Central Station (trains and buses) less than 5 minutes walk, botanic gardens less then 10 minutes walk, cathedrals 15 minutes walk and the square. But this is about the hotel - I booked online no pre-payment required. Room was exceptionally comfortable, the usual crisp white Scandinavian linen, a kettle in the room (which isn't always common) and a decent size bathroom. Breakfast a very comprehensive continental with the must have redcurrants and raspberries! These breakfasts set you up for the day! Fruit juice machine run from an iPad! I would stay here again in a heartbeat - excellent!

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petri_Uronen, Hotel Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, September 30, 2013
Dear Diddicoy,

Thank you so much so your kind review.

It´s lovely to hear you enjoyed your stay here with us and liked our scandinavian stylish rooms. As you may probably know we did mayor renovation last year for the whole hotel. So nice to hear you like the end result.

Thanks once more for your kind comments and truly hope to see you soon again here at Plaza!

Kind Regards,
Petri Uronen
Hotel Manager
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 31, 2013

Always stay in this hotel when traveling to Helsinki since, 2005. After the renovation, hotel really got new life and technical service level. Rooms design is perfect, very Finnish, and business floor service added a lot of attraction to the hotel traditional service.
Free of charge Late check out is one more benefit, excellent for business travelers and just vacation stay.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petri_Uronen, Hotel Manager at Radisson Blu Plaza Hotel, Helsinki, responded to this review, September 24, 2013
Dear Liliya T,

Thank you so much for your lovely review.

It´s wonderful to hear you have been staying with us already since 2005. I truly hope you Plaza Hotel is a home away from home to you.

We are very pleased to hear renovation was successful and you like new Plaza hotel with all new technical services. As you mentioned our business floor, Plaza Lounge is a great place to either relax after work day or to meet colleagues and have a meeting etc.

Hope we´ll see you soon again!

Warm Regards,
Petri Uronen
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Plaza Hotel, Helsinki

Address: Mikonkatu 23, Helsinki 00100, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki > Vironniemi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Helsinki
#3 Green Hotel in Helsinki
#3 Business Hotel in Helsinki
#4 Luxury Hotel in Helsinki
#4 Romantic Hotel in Helsinki
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Radisson Blu Plaza Hotel, Helsinki 4*
Official Description (provided by the hotel):
Situated in the heart of Helsinki; convenient to the city's business, shopping & entertainment centers; near major transportation. ... more   less 
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Also Known As:
Radisson Blu Plaza Hotel, Helsinki Hotel Helsinki
Radisson Helsinki
Helsinki Radisson

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