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“Highs and lows” 4 of 5 stars
Review of Radisson Blu Plaza Hotel, Helsinki

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Radisson Blu Plaza Hotel, Helsinki
4.0 of 5 Hotel   |   Mikonkatu 23, Helsinki 00100, Finland (Vironniemi)   |  
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Ranked #4 of 66 hotels in Helsinki
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
“Highs and lows”
4 of 5 stars Reviewed June 12, 2013

Overall a good hotel but with some room for improvement.

Positives :
- Super efficient and friendly staff at the front desk, restaurant and bar. We checked in at 11pm when the kitchen was about to close. The gentleman at the front desk walked us to the kitchen immediately and helped us order our dinner that was delivered to the room promptly. We also requested for a late checkout which was granted free of charge.
- Nice location close to all the busy and lively neighborhoods
- Decent rooms. We went for the standard. The bathroom was a bit cramped though.
- Good breakfast


Areas of improvement:
- The hotels seems to be a bit short staffed. The major pain point was that we had to try atleast 5-6 times every time before someone responded to our call on one-touch-service either for room service, housekeeping, queries etc which was very frustrating.
- On the third day of our stay the room was not cleaned properly. We found dishes from the previous evening uncleared and the bathroom also wasn't attended to. After a few attempts from the room phone, we finally managed to speak to sometime but no one from housekeeping showed up for another 30 min. Finally I had to go downstairs and request again which was not ideal.

But for the inability to immediately reach someone when required, this hotel scores well on all other counts.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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639 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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Atlanta, Georgia
Top Contributor
58 reviews 58 reviews
30 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 9, 2013

I stayed here for 4 nights.

You will feel at home.

Excellent location.

Nice and very clean rooms. Comfortable beds. Bed sheets are high quality.

Rich breakfast.

Friendly personnel.

Good price.

Quiet area.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Copenhagen, Denmark
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 8, 2013

I gave this hotel five stars because it is the best hotel I have stayed in the last year. Hotel has gone through significant reconstruction and new design. Hotel offers excellent room design and space allocation. New lounge area is one of the best lounges I have seen in last five years. Hotel is very good for business and caters all business needs very well. Simultaneously hotel is really comfortable and relaxing. Only small minus goes for those ipad menus used in the lounge. Location of the hotel is excellent for tourists.

Stayed June 2013, traveled on business
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North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2013

This was a wonderful hotel in a great location. I could walk to almost all attractions in Helsinki and those that were a bit too far the trams, trains and buses were only right outside the door, however for being in the middle of a city there was also peace and quiet. There is a lovely park right behind the hotel and my room faced an inner courtyard so while I didn't have a view, I also had complete quiet at night to sleep. The breakfast was amazing with unlimited choices. The only issue was with their business center. The printer was out of order for the whole five days that I was there. I couldn't print the tickets and boarding passes that I needed. Overall though a wonderful place to stay.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
97 reviews 97 reviews
44 hotel reviews
Reviews in 49 cities Reviews in 49 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 7, 2013

The Radisson Blu Plaza hotel is a good base when you want to spend some leisure time in Helsinki. Located to the very centre where you will find the shops and the sights you want to see. Also close to the harbor where you can take a boat end enjoy the Helsinki skyline. Very comfortable rooms and beds. You can even choose the mattress and pillow up to your own comfort. The rooms are clean and extremely well equipped. Even 3D tv with the necessary glasses are provided. When you are in Helsinki for business this is the hotel to be. The facilities are outstanding. There is a business lounge with all facilities, even video walls for your presentations, and between 5 and 7PM complimentary snacks and drinks are offered. The bar and restaurant, where the menus actually are tablets on which you can make your choice, are cosy and are a good place to be after a day sightseeing or working. Quality is far above average. The breakfast buffet is stunning. The staff is friendly and professional. To go short; one of the best hotels I have stayed in the past years.

Room Tip: Ask for a business room. It will give you entry to the very nice business lounge giving a nice view...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2013

Everything is good with this hotel:
- Friendly staff
- excellent breakfast
- Nice rooms ( not saying this because I got an upgrade)

Ok, if something needs to get better that would be their backyard where you would like to sit and sip on a glass of wine.

Stayed June 2013, traveled on business
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Oxford, United Kingdom
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 5, 2013

It's right next to the railway station which in some European cities would make me worried. But the area round the station is fine. There are a couple of rock bars nearby, a restaurant right opposite and all the city centre shops and bars a short walk away. The hotel is clean, well-maintained and the rooms are perfectly acceptable. It's a good middle range hotel and I would stay again.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Plaza Hotel, Helsinki

Address: Mikonkatu 23, Helsinki 00100, Finland
Phone Number:
Location: Finland > Southern Finland > Helsinki > Vironniemi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Helsinki
#3 Business Hotel in Helsinki
#4 Romantic Hotel in Helsinki
#4 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Plaza Hotel, Helsinki 4*
Official Description (provided by the hotel):
Situated in the heart of Helsinki; convenient to the city's business, shopping & entertainment centers; near major transportation. ... more   less 
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Also Known As:
Radisson Blu Plaza Hotel, Helsinki Hotel Helsinki
Radisson Helsinki
Helsinki Radisson

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