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“High quality - reasonable price” 4 of 5 stars
Review of Crowne Plaza Hotel Helsinki

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Crowne Plaza Hotel Helsinki
4.5 of 5 Hotel   |   Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)   |  
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Ranked #20 of 66 hotels in Helsinki
Lund, Skåne Län, Sweden
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
2 helpful votes 2 helpful votes
“High quality - reasonable price”
4 of 5 stars Reviewed November 28, 2013 via mobile

I really liked this hotel. There was lots of space in the room.The staff was helpful, both at the reception and in the breakfast room. I will for sure come back. Booking was made through an internet site and therefore the price was reasonable.

Stayed November 2013, traveled on business
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438 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 26, 2013

I frequently visit the CP Helsinki on business. Although I have a few gripes the hotel is consistently good and manages to retain my business as a frequent guest.

Location is good and the town center can be reached in 10 mins on foot. Breakfast is excellent and offers a wide selection. IHG Rewards members are recognised and upgrades frequent.

On the negative side, room cleaning is often lacking. Bedding is never changed even on stays of a week and often the bathroom is not properly cleaned. Most staff at reception are excellent but a few are not the most friendly.

With a few tweaks to the soft product this really would be an excellent not just good hotel.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Top Contributor
57 reviews 57 reviews
40 hotel reviews
Reviews in 33 cities Reviews in 33 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 24, 2013 via mobile

Looking at the hotel reception and elevator hall you wouldn't expect a very modern and new room - but they are and it was a great surprise, easy to connect internet, superbly clean bathroom. Breakfast was good as well.
2 single duvets in a queens bed was the only miss in my point of view - if this is fixed together with giving the lobby a more modern look, it will be imbeatable!

Stayed November 2013, traveled on business
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Helsinki, Finland
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 24, 2013

We were on a weekend vacation and had a promotion discount rate for Crowne Plaza Helsinki.
Welcoming staff, and impressing lobby area, though the hotel was built in the 1970s. First we got a smoking room and the minibar didn't work. A quick call to the reception and everything was organized in 5 minutes (The receptionist brought new key cards us to room) and we were accommodated to a bigger room which had a nice view to the Mannerheiminkatu and was non-smoking.
Breakfast was fine - as usual in Finland - with lots of choices. Would stay again.

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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kaarina, Finland
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 17, 2013 via mobile

We tried the Crowne Plaza Helsinki for a one night trip to the capital. We chose this hotel partly because they offer on-site parking at the hotel in their own garage.

Our first impressions were positive, the hotel was clean, the staff was courteous and the interior and decor of the hotel was at the higher end of the spectrum. Admittedly the age of the hotel is starting to show, but it wasn't of any bother to us. We requested a room on the higher floor and the hotel sure delivered, our room was on the 7th floor and had a great view to the park.

The room itself was really nice, clean, big enough for two and in good condition. The only negative was the poor sound insulation on the windows, you could hear the traffic from the busy streed below. As an upgrade recommendation, I think they should upgrade the insulation to modern day level.

We booked our room including the breakfast buffet, which was great. There was a multitude of choice, and no matter if you eat a "regular" diet, low-carb or whatever, you'll find many things to eat. The quality of the food was also top notch and their coffee was excellent.

The hotel is located a little bit outside the innermost center of the city, which was a good thing for us because we came in by car. As said earlier, the hotel has their own parking garage, and when you go to the city from the hotel you can either walk (about 15 mins), take a tram from the nearby stop or take an expensive taxi. Personally I recommend walking if the weather is nice, there are a few nice sights to see on the way and the distance to Forum shopping center for example is about 1,5 km's.

All in all I can recommend the Crowne Plaza Helsinki both for couples and business travellers.

Stayed October 2013, traveled as a couple
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Weybridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 14, 2013

I stay in these type of hotels all the time on business and this hotel is pretty much what you would expect from a global chain catering essentially to business travellers.
What set them apart was the way they handled a follow-up issue I had. I left an expensive necklace in the room and on emailing the hotel, they confirmed that they had found it and would ship it to me in London free of charge. It arrived yesterday safe and sound.
It's the small things that make the difference in these big chains and they did a great job here.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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South East England
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 10, 2013

Good location, a 15 minute walk away from town centre, or a 5 minute (14 Euro!) taxi ride. Rooms quite spacious, had good city view from 8th floor, nice bar, good breakfast. Just be prepared for the Finland prices, Helsinki is the most expensive city I have visited, from meals to clothes to absolutely everything.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Hotel Helsinki

Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Phone Number:
Location: Finland > Southern Finland > Helsinki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Helsinki
#16 Business Hotel in Helsinki
#17 Luxury Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Official Description (provided by the hotel):
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 
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