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“Great Value...excellent service” 5 of 5 stars
Review of Radisson Blu Royal Hotel, Helsinki

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Radisson Blu Royal Hotel, Helsinki
4.0 of 5 Hotel   |   Runeberginkatu 2, Helsinki 00100, Finland (Formerly Radisson SAS) (Kampinmalmi)   |  
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Ranked #14 of 62 Hotels in Helsinki
Certificate of Excellence
GreenLeadersGold level
Auckland, New Zealand
Level Contributor
170 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“Great Value...excellent service”
5 of 5 stars Reviewed July 29, 2011

We stayed fore 3 nights before and after a trip to St Petersburg. The staff very willingly stored our cases while we did this. The room was very comfortable and had all we needed including free wifi. Superb buffet breakfast included, and lovely dinner meals also.
The staff were fluent in English and VERY helpful.
Radisson also honoured their lowest rate guarantee when I found a cheaper rate for the room after booking with them directly on the internet and gave a 25% reduction...well done. It was handy (10 minute walk) from the train station and airport shuttle bus stop on the city.
We enjoyed the lovely summer weather in Helsinki, and the excellent service of the staff at the Royal....thank you

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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992 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 29, 2011

Hotel is old, runned down with odd smells.
Reception refused to book a taxi for me.
Restaurant for breakfast much too small and over crowded. Beds ok but with noisy aircon.
I will not go there anymore.

  • Stayed November 2010
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nove Zamky, Slovakia
Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed July 26, 2011

I stayed at the hotel Radisson Blu Royal Helsinki 3 nights and I was very happy. Hotel is very clean and the city center near the train station. (10 min. walk). The hotel is near many shopping opportunities. Staff are nice. Check in and check out quickly and without waiting. Breakfast is great. Highly recommended hotel !

  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
4 of 5 stars Reviewed July 3, 2011

Hi we have just come from here, and would like to say what a terrific city Helsinki is.
The hotel was so comfortable, and the staff delightful, breakfast yummy.
Beautiful weather saw us using our Helsinki card to the maximum, we took a tour of Helsinki to get our bearings. Visited the design area, wandered the boulevard and had a delicious ice-cream, warning beware the seagulls they sure are a problem. We visited the fortress island which is a must, lovely day lovely weather. Managed to get Arabia and used the trams which are not too hard.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 24, 2011

pros:Very nice hotel, excellent breakfast, centrally located, highly suggested for sightseeing trip, good value for money.
cons:none!

  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 23, 2011

Stayed here for work. The reception looks a bit dated but comfortable and the check in was smooth. The room, however, was tiny and I was really quite surprised.

I must note that the restaurant is fantastic, both for dinner and for the included breakfast.

Stayed February 2011, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed June 21, 2011

We arrived into Helsinki at midnight, got to the hotel--decent looking place and checked in.

Then, up the the room, opened the door and it was like swimming in an ashtray. It was like being in the smoking section of a Pan-Am flight circa 1980.

There must have been a mix up as I and my colleague booked 'non-smoking' rooms. (I've travelled in Europe, Latin America and Asia and never had this problem) So, I went down to reception to change rooms: "sorry, it's non-smoking--if available" I kind of you didn't read the fine print answer. Whilst I was at reception my colleague called the reception and asked to be move. At least I wasn't the only one. Apparently there are multiple floors with smoking. So, at 1am we moved hotels. The reception was at first resistant, but then called to find us another hotel.

Net: ok location, average hotel, rooms looked decent, but make sure you confirm a non-smoking room.

Also, if you can get a good rate, Hotel GLO and Hotel Kamp are outstanding.

  • Stayed June 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jukka_vantsi, Front Office Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review, June 27, 2011
Thank you for your feedback
I am sorry about problems your faced on your trip to Helsinki
and Radisson Blu Royal. We still have 10 smoking rooms in our
proberty, and on that night hotel was fullybooked.
I hope you have a possibility to see our just renovated and nice
non-smoking rooms on your next trip to Helsinki.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Royal Hotel, Helsinki

Address: Runeberginkatu 2, Helsinki 00100, Finland (Formerly Radisson SAS)
Phone Number:
Location: Finland > Southern Finland > Helsinki > Kampinmalmi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Helsinki
#6 Family Hotel in Helsinki
#11 Business Hotel in Helsinki
#14 Luxury Hotel in Helsinki
#21 Romantic Hotel in Helsinki
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Royal Hotel, Helsinki 4*
Number of rooms: 262
Official Description (provided by the hotel):
Sleek Business-oriented Hotel with striking glass facade & atrium. ... more   less 
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Also Known As:
Radisson Blu Royal Hotel, Helsinki Hotel Helsinki
Radisson Helsinki
Helsinki Radisson

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