Let me start with the good - 1. Excellent location in the city to get to most places, including the public transit system. 2. Great breakfast and well worth it to pay for it, even if it's not included in the room rate you get. 3. A nice room and very comfortable bed. My take is this hotel seems to be geared more towards the business traveler as it is GIGANTIC! A maze of hallways took us back to our room. I say it is geared for the business traveller as who else would pay the the insane WiFi cost per day $32.00US? Only a business traveller can write this off as a reimbursible travel expense. The hotel is a bit worn (dirty stained ottoman in the room) and some service lapses - such as the dirty tray of dishes that sat at the end of the hallway for 2 days during our stay. The hotel bar is nice - but so busy with non-hotel guests that bar service suffers greatly. We sat down for a drink and the bartender told us he would be "right back" we never saw him again and waited 20 minutes for a drink by walking up to the bar. Another small service lapse - the pillows are on the bed were too soft - so I called down to get 2 firm pillows brought up (granted it was late a night) 2 phone calls and 50 minutes later someone showed up with the 2 soft pillows I already had. Bear in mind there is a 2 page "brochure" that explains the pillows and options to the guest - I guess isn't read by the hotel staff. The shower stall was on the smallish side (but I realize that is the way in Europe). For the non-business traveller, you might be better served by a small boutique hotel that may prove to be a better value.
- Official Description (provided by the hotel):
- Hotel Kämp, the only five star hotel in the country, is worth traveling to Finland all on its own. Situated in city center near shopping & business district, Hotel Kämp has 179 luxurious rooms including several suites. All rooms have a spacious marble bathroom with separate shower and bathtub. Palace Kämp Day Spa and the hotel private gym and sauna facilities are at the service of our guests. ... more less
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- Also Known As:
- Kamp Hotel Helsinki